Northeast Oral & Maxillofacial: Da Ponte Ermelinda DDS

18525 W Lake Houston Pkwy # 10, Humble, TX 77346

Reviews

Rating 4.3 out of 5 based on 4 reviews

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Lindsey Patterson
2 years ago
Dr. Da Ponte recently extracted all four of my wisdom teeth. I have been putting it off for years because I'd never had surgery, so I was very nervous. Thankfully, Dr. Da Ponte was very reassuring and made sure that I was as comfortable as possible while undergoing general anesthesia. Her assistants were amazing as well. They were all so sweet and had amazing bedside manner. I cannot possibly recommend Dr. Da Ponte enough! She's truly amazing!


Susan Moroski-Barron
2 years ago
While Dr. Da Ponte did very good work with the surgery, I have been dealing with billing issues since the surgery in November 2020. If I had not paid close attention and did not continue to follow up with this office, I would not have gotten any of my refund. I called 3 months after the surgery for the receptionist to say, oh yeah we owe you money. So I received a refund to my credit card for less than half of what I was expecting with no explanation as to why it was so much less. Upon my insistence that my refund was not correct, after about 3 additional calls they finally agreed that it was the way they billed the insurance company so they needed to resubmit a claim which would take additional time. I am still today waiting on over $500 and this last call was probably a month ago. Would not recommend this place if you don't have the time to be dealing with matters like this as if you don't pay close attention to what things should cost this place certainly would not catch it for you.


Lindsey Patterson
3 years ago
Dr. Da Ponte recently extracted all four of my wisdom teeth. I have been putting it off for years because I'd never had surgery, so I was very nervous. Thankfully, Dr. Da Ponte was very reassuring and made sure that I was as comfortable as possible while undergoing general anesthesia. Her assistants were amazing as well. They were all so sweet and had amazing bedside manner. I cannot possibly recommend Dr. Da Ponte enough! She's truly amazing!


Susan Moroski-Barron
3 years ago
While Dr. Da Ponte did very good work with the surgery, I have been dealing with billing issues since the surgery in November 2020. If I had not paid close attention and did not continue to follow up with this office, I would not have gotten any of my refund. I called 3 months after the surgery for the receptionist to say, oh yeah we owe you money. So I received a refund to my credit card for less than half of what I was expecting with no explanation as to why it was so much less. Upon my insistence that my refund was not correct, after about 3 additional calls they finally agreed that it was the way they billed the insurance company so they needed to resubmit a claim which would take additional time. I am still today waiting on over $500 and this last call was probably a month ago. Would not recommend this place if you don't have the time to be dealing with matters like this as if you don't pay close attention to what things should cost this place certainly would not catch it for you.


Brandi
3 years ago
Wonderful experience from start to finish! They are very thorough and compassionate! My husband and I both had surgery here and now our teenage daughter.


Lena Maynard
3 years ago
Dr. Da Ponte just removed two of my wisdom teeth today. She and her staff, I'd like to mention Michelle in particular, and wonderful, fast, efficient, and comforting. Thank you for the professional and compassionate experience!


Brandi
4 years ago
Wonderful experience from start to finish! They are very thorough and compassionate! My husband and I both had surgery here and now our teenage daughter.


Lena Maynard
4 years ago
Dr. Da Ponte just removed two of my wisdom teeth today. She and her staff, I'd like to mention Michelle in particular, and wonderful, fast, efficient, and comforting. Thank you for the professional and compassionate experience!


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