Sort by

Katie Andreacchio
2 years ago
I came here hoping to find a new dentist. My issues were some damaged teeth. I don't deal with conflict very well, so didn't say anything when they did a cleaning. Very glad the process was halted because I needed paperwork from my OB giving the go ahead for x-rays. The lady who did the cleaning was very nice but she hurt my gums and would let my mouth fill up with water to the point it was over flowing running down my neck. I left with the taste of blood in my mouth. Not only that, but the Dr suggested I get veneers instead of fillings. I was completely shaken by the entire experience. I would 100% recommend going elsewhere. I will be taking my business to Collinsvile Dental as I have heard great things about them.

Comanechi Clayton
2 years ago
Pattern of shady business practices. United Concordia allows for two free cleanings every 6 months. Last cleaning prior to October 2021 was greater than 6 months due to the pandemic, so there should have been no charge for the cleaning itself. I received a bill showing I owed $100.56. The statement shows a payment from my United Concordia. I refuse to be balanced billed due to the terms of the insurance contract not being upheld on behalf of the dentaI corporation. I contacted corporate and magically, it was "just an oversight" and told I do not have a balance once I questioned being balanced billed (recouping money from patients that should be wrote off). Also, I inquired about a payment from 2020 that I made because no one from corporate returned my calls from then in regards to being balanced billed...and now magically, guess what, a refund will be issued. It pays to have an understanding of the details regarding your insurance terms and conditions. If you feel you are being balanced billed, contact your insurance company and inquire about the terms of their contract in regards to what your responsibility as a patient is as it relates to payment, percentages for services, etc. Especially, if you have United Concordia (insurance for military personnel).

Tiffany Gordon
2 years ago
This office took advantage of a family member of mine, telling him that he needed implants at a cost of well over $15,000. This is insane to me, pushing credit as a means to pay for something that is not needed is unethical. I wouldn't trust this office at all, find someone who won't rip you off.

Tiffany Gordon
3 years ago
This office took advantage of a family member of mine, telling him that he needed implants at a cost of well over $15,000. This is insane to me, pushing credit as a means to pay for something that is not needed is unethical. I wouldn't trust this office at all, find someone who won't rip you off.

Don H
3 years ago
2nd visit; simple cleaning. They place was dead and it still took 2 hrs. No one seemed concerned. Suggestions for other Dentists in town who may be more on top of things?

Ken M
4 years ago
Very nice hygenest. Always does a good job. I don't care for the shut down from 12pm to 1pm. Seems like you would stagger lunch hours for customer convenience. But not a big deal. It's a decent dental office and yes it's changed management but still operates well. They have a text system to remind you that you have an appointment.

Don H
4 years ago
2nd visit; simple cleaning. They place was dead and it still took 2 hrs. No one seemed concerned. Suggestions for other Dentists in town who may be more on top of things?

Tiffany Anderson
4 years ago
I will not recommend anyone I know here. I definitely will not visit this place again.

Calvin Capers
4 years ago
Great Dental Service and Great Customer Service..... very friendly staff...

Ellen Mustain
4 years ago
Today was my 6 month dental exam and my dental hygienist today was Bridget. Superb customer service experience. She explained every step of the process and asked if I had any questions or concerns. Best ever experience. Thank you.

Angel Simpson
4 years ago
Run!!! POOR MANAGEMENT! Horrible experience!

ben crawford
4 years ago
I went there for a simple check up and told them I have a new insurance and gave them the new information for it. After the examination they provided to bill out the wrong insurance and didn't even sign the documenting I needed. This was on a Friday and could not get back to them before I had to go back up north. After several month of nothing finally got the bill. Told the billing company they used the wrong insurance but they had the new one on file. Got it fix. 4 months later finally get the bill will late charges all over it. Would not recommend to anyone. If I could give 0 starts I would

Ken M
4 years ago
Very nice hygenest. Always does a good job. I don't care for the shut down from 12pm to 1pm. Seems like you would stagger lunch hours for customer convenience. But not a big deal. It's a decent dental office and yes it's changed management but still operates well. They have a text system to remind you that you have an appointment.

ben crawford
5 years ago
I went there for a simple check up and told them I have a new insurance and gave them the new information for it. After the examination they provided to bill out the wrong insurance and didn't even sign the documenting I needed. This was on a Friday and could not get back to them before I had to go back up north. After several month of nothing finally got the bill. Told the billing company they used the wrong insurance but they had the new one on file. Got it fix. 4 months later finally get the bill will late charges all over it. Would not recommend to anyone. If I could give 0 starts I would

Bob Dawkins
5 years ago
Staff was very helpful and informative. The dentist explained procedures in plain language which was easy to understand and was attentive to my questions.I will recommend North Hills Dental for quality dental work.,

John Williams
5 years ago
Best that I have ever been to. The staff was nice, and they take their time to make sure they do a good job. They answered every question I had about my teeth and told me more than any other dentist has. Would rather drive there than go to the one down the street from me.

Ellen Mustain
5 years ago
Today was my 6 month dental exam and my dental hygienist today was Bridget. Superb customer service experience. She explained every step of the process and asked if I had any questions or concerns. Best ever experience. Thank you.

Angel Simpson
5 years ago
Run!!! POOR MANAGEMENT! Horrible experience!

Calvin Capers
5 years ago
Great Dental Service and Great Customer Service..... very friendly staff...

Tiffany Anderson
5 years ago
I will not recommend anyone I know here. I definitely will not visit this place again.