Dr. Patricia Flores was born and raised in Peru. She graduated as a Doctor in Dental Surgery from La Universidad National San Luis Gonzaga de Ica, School of Dentistry, Ica-Peru 2004. Her mother, a retired dentist, worked as a General Dentist in Peru and has been the motivation for Dr. Flores hard work to become a licensed General Dentist in The United States.
Upon moving to the United States, Dr. Flores worked as a dental assistant in Boca Raton, Florida and as a dental hygienist in Delray Beach, Florida. Dr. Flores received her Doctor of Dental Surgery degree from the Virginia Commonwealth University, School of Dentistry, in Richmond, Virginia. She was a recipient of an award in the study of Esthetic Dentistry by the American Academy of Esthetic Dentistry and an award in excellence in Prosthodontics. Dr. Flores joined the New Town Dental Arts team in July 2018. She is a member of the American Dental Association.
Dr. Flores enjoys spending time with her family, her adorable tuxedo cats and cocker spaniel, as well as photography, yoga, and traveling. Dr. Flores has recently moved to Williamsburg and looks forward to discovering more of Virginia.
Dr. Jennifer Howard was born and raised in the small town of Graham, North Carolina. She is a double alumnus of the University of North Carolina at Chapel Hill, earning a Bachelors degree in Psychology in 2003, and her Doctorate of Dental Surgery from the School of Dentistry in 2007. Dr. Howard practiced in Chapel Hill for several years before moving to New York City, where she worked in the Gramercy area of Manhattan. She is a member of the the Academy of General Dentistry.
Dr. Howard prides herself on providing every patient with the same quality of care that she would want for herself and her own family. Her priority is to always provide compassionate care in a comfortable environment. She strongly believes in the value of continuing education to constantly improve the patient experience and does her best to stay abreast on the latest in dental techniques and technology. She is committed to working with her patients to create beautiful smiles that will last a lifetime.
Dr. Eric L Niver is a specialist in Periodontology and Dental Implants. He completed his undergraduate studies at Brandeis University, then attended New York University College of Dentistry where he received his DDS (Doctor of Dental Surgery). He then completed a specialty residency in Periodontology at the University of California at San Francisco, where he received intense surgical and implant training, sedation certification, and his Masters of Science in Craniofacial Biology. The subject of his Masters thesis was the attachment between the tooth and bone, which was published in the Journal of Periodontal Research.
Dr. Niver is also a Diplomate of the American Board of Periodontology, which means he has made significant achievements beyond the mandatory educational requirements of the specialty and is certified by the American Board of Periodontology. He has been the recipient of research and dental leadership awards, has attended numerous meetings and symposia on various topics in periodontology and implant dentistry, and has served on the faculty of New York University and UC San Francisco dental schools. Dr. Nivers professional memberships include:
When away from the office, Dr. Niver enjoys all Tidewater has to offer with his wife, Krystie and daughter, Whitney. His many interests including cooking, hiking, travel, running, biking, and especially the company of family and friends!
Dr. Mohammed Saleem (now Dr. Babban) has taken courses in pre-prosthetic surgery, digital dentistry, and esthetic dentistry from the Dental School at the University of Texas Health Science Center in San Antonio, Texas.
While enrolled at Ajman University of Science and Technology, Dr. Babban was head of the student council. There, she also received Outstanding Achievement Awards for achieving top scores during her DDS studies from 2011-2013.
She also has served as a Caseworker and DAT (Disaster Action Team) Coordinator for the American Red Cross and volunteered as a dentist for Operation Smile. Dr. Babban previously volunteered for Texas Discovery Gardens.
Away from the office, Dr. Babban enjoys spending time with her husband and friends. An advocate for physical fitness, Dr. Babban stays healthy and fit by kayaking, jet skiing, and diving. She also loves traveling, exploring new cuisines, and watching musicals.
Reviews
Rating 4.8 out of 5 based on 488 reviews
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newest oldest highest lowestBev Hammond
a year ago
Called and got an appointment the same day. Fast and very efficient service. Everyone was friendly and helpful.
Sharon Douglas
a year ago
The facility was clean and organized. Every staff member was kind and professional. My exam was thorough and my dentist is always willing to address my concerns.
Kim Butler
a year ago
Excellent service! From the time that you arrive and time that you leave they take good care of you. Everyone's kind and professional. I would highly recommend this dental office.
Solomon McCray
a year ago
Very efficient, Great Team..Very Professional..I highly recommend...
Jasmine Zenon
a year ago
Dr. Howard was able to see me short notice. The staff was very kind while I was dealing with a painful dental issue. She was very transparent and referred me to a specialist. Her bedside manner is excellent and professional. I will continue to see her for my regular dental visits.
Rob Neeley
a year ago
My wife and I recently came in as new patients. We're immediately going elsewhere to another dental practice with more competent and engaged front staff. Front staff engagement and follow-thru was lousy and dishonest (scheduling, billing, and managers). Lazy, dismissive, and tone-deaf when it came to fixing claim billing errors New Town Dental Arts caused and not being able to abide by routine dental service appointment requests. Communicated a half dozen times with staff with zero resolution/closure. I confirmed on my own and with with my insurance company (additional three times) that the error is on their part and there is no prior patient dental histories that would cause conflict. I'm left to pay a forward balance that New Town Dental Arts is too stubborn (or incompetent) to admit to (look at the other 1-stars reviews...there's a similar theme). I specifically requested the same services for my wife and I (routine x-rays and cleaning) that were to be 100% covered by my in-network insurance company. Very simple request. Claims between my wife and I were submitted differently for the same services and 100% reimbursement for service was denied because New Town Dental Arts likes to perform two x-ray services that can't both be done within the same 5 year period; this is something that New Town Dental Arts as an -in-network provider should know. This is a well-known, large carrier. New Town Dental Art's servicing dentist knew of the issue right away when we were discussing the problem and why I was leaving; she mentioned that there is a history of this happening due their common practice of billing the claims with the similar x-rays. ****Not once did the front staff, billing people, or managers mention this known issue**** They deflected the problem on myself or the insurance company. Supposed claim resubmittals were done, yet there was no attempt to notify me of an update before receiving another forward bill balance due. Services were performed almost three months ago. Dishonest and lazy group of professionals.
Doreen Neil
a year ago
The staff are remarkable: professional and attentive.
Richard Pierce
a year ago
Everyone was genuinely nice and caring. Very careful, thoughtful and gentle. They explained things well and helped me feel safe as a oatient
Royal
a year ago
I know of multiple patients, including myself, who have left this practice for various reasons. It's an unfortunate thing, since the practice operates out of a very nice facility, and the front office staff are pleasant enough. But back in the treatment rooms, the staff and Dr Springman seem to be in a constant state of disarray. Example--dental assistants frequently left the treatment room to retrieve instruments or supplies from adjacent rooms, audibly rummaging through cabinets and drawers, then returning without proper hand washing or donning fresh surgical gloves, at least from my point of view. Many procedures involved as many as three different assistants during different aspects of treatment, further upping the chances of cross contamination. Dr Springman's chairside manner left much to be desired--during one particular visit to repair 5 cavities (yes, 5 in one sitting, "routine" she said), she left the treatment room on two separate occasions for extended times without explanation or an "excuse me for a moment". Meanwhile her assistant had her gloved finger in my mouth in a most uncomfortable manner without a word spoken for what seemed like an eternity. During the same procedure the doc aggressively filed between my teeth with a sandpaper-like flossing material to adjust the gaps, cutting into my gums, and even standing at one point apparently for better leverage. I felt completely disrespected as a captive patient having to endure this type of treatment. As for the resulting quality of work on my 5 "cavities", I can only attest that a scant 6 months later two of my front upper teeth were transluscent in places, meaning the filling material was applied too thinly. The other three filled teeth have clearly been "patched". In other words, a manifestation of inferior workmanship. That's essentially money down the toilet for me and my insurance company. Oh, and then there's the hard sell seemingly to use the maximum insurance billing as quickly as possible into the new benefit period, such as me suddenly needing the 5 cavities (referenced above) repaired on the first week of the new year, and needing 2 additional crowns on the heels of a very expensive Invisalign teeth alignment program they highly recommended. However they failed to mention any other pending issues until I was just finishing with the Invisalign realignment. And let's not forget the oral cancer scans and the fluoride treatments heavily lobbied for by the staff including the doctor herself while I sat captive in the chair. So I left after little over a year and several thousand dollars lighter in the wallet feeling that my trust had been betrayed and I had been handled disrespectfully. As importantly, I did not appreciate feeling like a cash flow machine for what I considered to be substandard care. Neither did my wife and friends who left the practice for similar reasons.
Carol Baker
2 years ago
Dr. Howard is terrific. Her team shows genuine concern. My dental appt was painless.
Kay Power
2 years ago
Everyone was very kind and professional. I will be recommending them to family members.
Kate Lepree
2 years ago
This place is fantastic! I chose this place based on a phone call for information. I travelled 1 hour rather then chose a closer dentist. New Town made me comfortable from the moment I walked in to when I left. At no point did I feel pressured. I was brought in to an exam room 30 minutes early! Yes I said early!!!! My nurse/asst Sam was friendly, informative and professional. My doctor, Dr Flores, was very good about assessing my situation and offered a Pan scan as well as a free consult with a specialist, Dr Niver! They both had suggestions on how we could proceed. I was provided with a detailed estimate and the manager said she would call my insurance company to solidify the prices I was given. Again at no point did I feel pressured. They offered to speak with my former dentist as well as my oral surgeon. The best part of this experience is it was for FREE! This team is first class and well worth the drive! THANK YOU NEW TOWN STAFF
Roe Whiteman
2 years ago
Love Dr Howard. She is kind, efficient and caring. She goes the extra mile for her patients
Michael Rigney
2 years ago
Everyone was extremely professional, thorough,courteous,and helpful. Thank you.
Steve Notery
2 years ago
This office hooked it up; highly recommend! Dr. Howard is the best
Edgar Bingham
2 years ago
Nice staff and they found the problems that was actually caused by my previous dentist. They also took my insurance (in Network).
Molly Jo Riportella
2 years ago
Dr. Howard and Suzanna are absolutely amazing! I am over the moons happy with their perfectionist approach and very appreciative of the welcoming demeanor of the team!
Patricia Bercowetz
2 years ago
Very nice dentist and staff. Kind and caring. Dr . Flores did a great job and I did not experience any pain.
Pat Daley
2 years ago
I have been with this practice for over 10 years. Dr. Springman was the owner up to 2 years ago. She was a fantastic dentist and I would give her practice a 5 rating. No longer is this true. The staff, hygentist and periodontist are very good.
Sharon McGeein
2 years ago
Very professional, clean, quick & courteous.I had my teeth cleaned this time & it was over before I knew it.
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