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Eli Perez
a year ago
excellent

Sylvia De La Torre
2 years ago
I went in as a new patient, I wanted to get my teeth cleaned. I filled in the new patient form and waited 2 hours to be called in. In the meantime, the lobby was packed with patients. I get in got X-rays done, they took me to another room where I waited another 15 mins to be seen by dentist. The dentist came in didn't even introduce himself until I asked. The dentist said everything looks good you just need to do your cleaning. I asked the assistant will I get my teeth cleaned today? She said, it's going to be awhile since we are real busy. I didn't have the time. (Almost 3 hours later) She said I'll have them call you to reschedule for your cleaning. I never got the call. I called to schedule my cleaning. Today I went and they wanted to charge me $94 out of pocket for a deep cleaning of my teeth. I said with my insurance I get free cleaning The hygienist said that is what the doctor is recommending. She said she couldn't give me a regular cleaning. I asked for my x-rays and they lost my business. I wasn't happy the first time around, but I was giving him the benefit of the doubt. No thanks

michi
2 years ago
i've been coming to this dentistry since i was a kid, since they were in a different location. i have no complaints about the staff. they are all very friendly and helpful! but the dentist himself is a total weirdo. he's always been super touchy with me and my sister and it's honestly really gross. one of my family members knew one of his family members and we've heard some pretty alarming things. yall be careful who you take your kids to.

Monica Perdomo
2 years ago
(Translated by Google) I was waiting 5 hours!!!! They wanted to move me for another day because they had not scheduled to do something to me. They gave me a quote of 320dls for each tooth and after they had made a mistake it was 1800 for each one. They put a temporary crown on me and it fell off after 2 days. They didn't want to attend to me to hit her. They had no staff. Terrible service! Ah But they already charged me there is no zero star. reception bad organization and service (Original) Estuve en espera 5 hrs!!!! Me querian mover para otro dia porque no habian programado hacerme algo. Me dieron una cotizacion de 320dls por cada diente y despues que se habian equivocado eran 1800 por cada uno. Me pusieron una corona temporal y se me cayo a los 2 Dias. No me Quisieron atender para pegarla. Que no tenian personal. Pesimo servicio! Ah Pero ya me cobraron no hay cero star. Recepcion mal organizacion y servicio

Ana Cortina
2 years ago
I was sent over to this Dentestry after my five hour medieval time torture in Brownsville. So I get there paid in cash since they don't take insurance for a tooth extraction??? Then the doctor is not there he is late ? I waited for almost an hour and the only thing I was going to be given was a pill for sedation .. what ? I don't think so !!! I asked for my money back And left I didn't even get a call until 3 hours later to ask for a in person consultation and that never happened. Wouldn't go there !! We as patients suffer enough!!!!!!!

Veronica Arredondo
2 years ago
I've been coming here for a little over 7 years.... The staff is courteous and kind and the doctor is knowledgeable and friendly.....I've never had bad experience...

ARMANDO GRAJALES
2 years ago
(Translated by Google) Terrible tea, they meet at 12, they take care of you at 3, (Original) Pesimo te citan a las 12 te atienden a las 3 ,

Ana Guerrero
2 years ago
My kids love there dentist he is great dr I totally recommend him he been seeing my kids since they were baby's.

Raul Silva
2 years ago
(Translated by Google) Very pleasant my visit and excellent attention. (Original) Muy agradable mi visita y excelente atencion..

Jimmy Gonzales
2 years ago
Great Dentist, they have late hours to accommodate your schedule.

Meg Garcia
2 years ago
(Translated by Google) Super satisfied with the professional work of all the workers in this dental clinic. The wait was very short divine work. (Original) Super satisfecha con el trabajo tan profesional de todos los trabajadores en esta clinica dental. La espera fue muy corta el trabajo divino.

Aurora Covarrubias
2 years ago
(Translated by Google) Excellent treatment, thank you for taking care of my daughter's health (Original) Excelente trato ,gracias por cuidar la salud de mi hija

jorge5722
2 years ago
(Translated by Google) Very good service, very professional staff (Original) Muy buena atencion, muy profesional el personal

Guillermo Avilez
2 years ago
Great service, flexible times to visit, and kind staff. Highly recommend!

Jacob Rubio
2 years ago
(Translated by Google) Good doctor very good with children (Original) Buen doctor muy bueno con los ninos

Carmen Azaldua
2 years ago
II have been with Horizon for 3 years .and i have been content with their service... Great Doctor & staff..very polite with their customers. I recommend this Dental New Horizon Family Dentis Office. Mission,Texas

Soraya Young
2 years ago
(Translated by Google) Very good service and excellent care very good dentist I recommend it (Original) Muy buen servicio y excelente atencion muy buen dentista lo recommiendo

Jessica Garcia
2 years ago
Best dental office, Dr. Ochoa has seen my daughter since they were 1. Visits always smooth and very little waiting time

VERONICA AYALA
2 years ago
Excellent service, friendly service.

Claudia Gonzalez
2 years ago
Dr At New Horizons and Uptown office are nice but their staff is very unorganized unprofessional rude and they know nothing about customer service. They blame shift on each other instead of trying to help patients. They lack communication skills to let patients know in time that the service the patient needs is not covered. They wait till the day of your appointment to say it's not covered and stick you with the bill.