My Smile Dental Services is here to help our patients with the care they need while treating them just like a member of our own family. Because of that, we listen to our patients' needs and desires. We take the time to explain your options and we listen to your concerns and want to answer all your questions. We understand many patients don't love coming to the dentist so we try hard to make your experience as comfortable and enjoyable as we possibly can.
First of all, the phrase Family Dental Care means more than just the idea that we treat your entire family in our My Smile Dental Services office. In addition, we not only treat your whole family but we treat them as if they were our own family. As a result the treatment we recommend is the same as the treatment we recommend to our own mothers, fathers, sisters, and brothers. Finally, when you come to My Smile Dental Services you can rest easy knowing that we have your best interests at heart. We will give you the attention, care and compassion that we give to our families.
First of all My Smile Dental Services has a commitment to delivering the best quality dental care to our patients, treating them like our own family, with a professional team of dedicated, well-trained and caring people who have the well being of our patients as our highest priority.
In addition, My Smile Dental Services aspires to be the number one choice for dental care by the people of Louisville, Kentucky and the surrounding areas. The staff desires to grow as professionals, taking our skills and care to the next level.
Reviews
Rating 3.5 out of 5 based on 38 reviews
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newest oldest highest lowestdonna kirby
2 years ago
Very rude my nephew went there a few months back the girls behind the desk are nasty they never answer the phone, and if you cancel an appointment after 24 hours for an emergency they do not allow you to come back to there facility for any dental work what a disgusting policy. He will never go back there again and I will not recommend this place to anybody
Jacob Brooks
2 years ago
I'll never try to work with him ever again not to tell ever try to work with me went in I was having mouth pain they looked at me for about a minute and a half told me I was a good sent me on my way set up an appointment for almost a month later and I forgot yes my fault completely I missed it but now they won't work with me for any time for any reason said I can't go to any of their clinics anymore do not recommend this for anyone pretty s***** customer service
Dairys Borges
2 years ago
(Translated by Google) The truth is a lot of garbage because in all of the United States I assure you that it is the only clinic that because you cannot attend a consultation when you call back to reschedule your appointment they tell you that you can't I don't understand what kind of business that is but good that they are doing very well (Original) Es una gran basura la verdad porque en todos los Estados Unidos te aseguro q es la unica clinica q por tu no poder asistir a una consulta cuando vuelves a llamar para reprogramar tu cita te dicen q no se puede no entiendo q tipo de negocio es ese pero bueno q les valla muy bien
Rolando Pimentel
2 years ago
(Translated by Google) Excellent work, very grateful to all. Friendly service and very helpful. I recommend this place to someone who needs these services and great help with the Spanish language. Thank you very much. (Original) Excelente trabajo, muy agradecido con todos. Trato amable y muy servicial. Recomiendo este lugar a alguien que necesite de estos servicios y de gran ayuda con el idioma en espanol. Muchas gracias.
Calvina Ford
2 years ago
The Doctor and staff was amazing! I'm so happy I found Dr. Gentle (this is not his name but it should be) he listened and informed me of things I didn't know. My whole family will be coming here for now on..
Jessie Baby
2 years ago
Nasty place rude staff, they dont care what they do or how they treat people ssoooooo disrespectful. Do not go here
Alisha Stone
2 years ago
I am so very impressed with being on time and so fast yet so painless! Love that with a little more explaining. Amazing experience!
Mae Maes
2 years ago
I've been with them since 2018 , I came back even though they was jacking my teeth up and my bite has been off ever since they grinded my teeth down for fill ins and mouth pain lasted so long didn't even wanna show up to the next appt for fear of the same thing? They called today to remind me of an appointment for my son, i Tried to reschedule for all my kids since I work a new schedule but since I missed one, not on purpose just phone was messed up, cracked screen I didn't get the call cause I couldn't answer, just got it fixed, they are no longer wanting to see us. No i didn't explain to them cause if they can cut me off just that fast they don't care anyways.
Linda Kelly
2 years ago
When I call to tell them they have the wrong number for a patient they hang up on me and refuse to answer my question and calls. Very rude services if you asked me!
Aylenis Pereira
2 years ago
(Translated by Google) It is a pity that in this place, due to having an emergency and missing an appointment without prior notice, simply when you call to reschedule they tell you that they cannot attend you again. REALLY? Too bad the truth because I had a good opinion of them, thanks!!!!! (Original) Es una lastima que en este sitio por tener una emergencia y faltar a una cita sin previo aviso simplemente cuando llamas para reprogramar te dicen que no te pueden volver atender. EN SERIO? Que pena la verdad porque tenia buena opinion de ellos gracias!!!!!
stacy cox
2 years ago
First time I heard of them, got in with very little wait time. Not the usual 3 month new patient wait time. Dr Morgan is so very respectful and knowledgeable in what he does. He explained very well to me the process of what was going to take place. The office is nice and clean and the office staff was so kind. Great place.
Jennifer Morton
2 years ago
EVERYONE I encountered today was absolutely wonderful! They got me in for a emergency dental procedure within 1 day and when I got here every single person I encountered were beyond polite, professional and courteous. I will definitely be back for all my dental needs.
Lorna Meredith
2 years ago
This place doesn't get the recognition they deserve, the front desk ladies Karmen and Annie are super friendly both the assistants Amanda and Maritza do an incredible job at making you feel comfortable and are really nice and Dr Seo did an incredible job with my cleaning and is very gentle. This place has an amazing atmosphere, very clean, and had nice music playing in the background Definitely would recommend to anyone !
Justin Thompson
2 years ago
This place sucks. I had an appointment and I called and tried to reschedule but they don't answer the phone and takes them days to return a call. Missed my appointment and now they refuse to see me. Do yourself a favor and go somewhere else!
Andy Torres
3 years ago
(Translated by Google) This place is a joke my wife missed one appointment because our 6 month old son was sick and now they refuse to see her again because of that the person over the phone claiming to be the manager told her that she needs to find another dentist Do yourselves a favor and stay away from this business my wife missed an appointment because our 6 month old son was sick and she called to schedule another one and the person on the phone who she said was the manager told her that they couldn't see her anymore and that she had to find another dentist (Original) This place is a joke my wife missed one appointment because our 6 month old son was sick and now they refuse to see her again because of that the person over the phone claiming to be the manager told her that she needs to find another dentist Haganse un favor y mantenganse alejados de este negocio my esposa perdio una sita porque nuestro hijo de 6 meses estaba enfermo y llamo para programar otra y la persona al Telefono que segun ella era la manager le dijo que no la podian ver mas y que tenia que buscar otro dentista
Andy Torres
3 years ago
(Translated by Google) This place is a joke my wife missed one appointment because our 6 month old son was sick and now they refuse to see her again because of that the person over the phone claiming to be the manager told her that she needs to find another dentist Do yourself a favor and stay away from this business my wife missed an appointment because our 6-month-old son was sick and called to schedule another one and the person on the phone who according to her was the manager told her that they could not see her anymore and that she had to find another dentist (Original) This place is a joke my wife missed one appointment because our 6 month old son was sick and now they refuse to see her again because of that the person over the phone claiming to be the manager told her that she needs to find another dentist Haganse un favor y mantenganse alejados de este negocio my esposa perdio una sita porque nuestro hijo de 6 meses estaba enfermo y llamo para programar otra y la persona al Telefono que segun ella era la manager le dijo que no la podian ver mas y que tenia que buscar otro dentista
Antionette Spalding
3 years ago
Do not schedule your appointment here because they won't let you schedule your appointment again if you cancelled and I was very sick when I cancel this appointment. I think that's crazy and it's very discriminatory!!!
Fatima Alzreak
3 years ago
They are great and very nice people their work is great I will bring my kids too because the doctor is very dedicated to his work
Zenna Lively
3 years ago
This is a great place the staff and dintest are amazing! And really take pride In there work and really care about the patients. 100% happy with how my chipped tooth is now fixed and looks great!
Yasiel Perez
3 years ago
The service and the attention is terrible, I got the treatment for 1 crown and they charged me 2 I realized when the bill arrived, I also took more than a month in that they put the provisional one and it fell off they told me that I could paste it in my house I don't know where they studied with toothpaste when the perm arrived after taking the impression I stay small and now the crown arrives and every time you call to make an appointment they never answer even though there is a permanent person there next to the phone I do not recommend it
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