OUR FACILITY is designed for children, not adults. Most dental offices look likedental offices. When you come through our front door, you will know right away that this is not your typical dental office. This is a place kids want to come to because its a fun place to visit! Our waiting area has a fun and interactive play area for little ones, along with video games for the bigger kids. Check out our facility.
OUR TEAM is amazing! We specifically choose each of our staff members for their friendliness and ability to build relationships with children. Not every person was born to interact with children all day but we were!
Dr. Helderman has been a resident of Morristown since 2012 when she bought Morristown Pediatric Dentistry and started her journey providing care for the children in the Lakeway area. She was born and raised in Oxford, North Carolina. Dr. Helderman graduated from NC State University in 2002 with a degree in Biology, then attended the University of Louisville where she completed her Doctor of Dental Medicine Degree in 2008. In 2010 Dr. Helderman completed her Pediatric Dental Residency certificate and a Masters degree at the University of Kentucky.
Dr. Helderman is a member of the American Dental Association and American Academy of Pediatric Dentistry which ensures that she stays up-to-date on the best techniques and materials to serve our community.
She and her husband Jared have a daughter, Bellamy and three labradoodle furbabies Lexi, Lily, and Layla. When shes not educating patients and parents on having a healthy smile, shes spending time with her daughter. You may see Dr. Helderman out in the community as she serves on the Board of Morristown Chamber of Commerce, Chair of the Helping Young Professionals Excel (HYPE) Board, and has assisted Hamblen County Foundation for Educational Excellence and Achievement (HC*EXCELL) on their Ready by 6 Health Equity Committee.
Dr. Mallard was born and raised in Dyersburg, Tennessee, where he discovered at a young age that he wanted to become a dentist. He graduated from the University of Tennessee at Knoxville in 2009 with a degree in Biochemistry and Molecular Biology. Prior to dental school, Dr. Mallard participated in a dental mission trip to the Dominican Republic where his love for dentistry, helping people, and sharing the Gospel grew. After completing his Doctor of Dental Surgery degree at UTHSC in Memphis in 2014, he went on to work at Arkansas Childrens Hospital in Little Rock. While on staff, Dr. Mallard primarily treated medically complex children and adults with special healthcare needs. It was there that he realized his passion for treating children, and he went on to pursue a two-year residency program at Texas A&M Baylor College of Dentistry in Dallas to specialize in the treatment of pediatric and special needs patients.
Dr. Mallard is an active member of the American Dental Association and the American Academy of Pediatric Dentistry, allowing him to stay up-to-date in the most relevant evidence-based practice techniques. Dr. Mallard has obtained a specialty license to treat children in Tennessee and is currently completing his requirement to become a board-certified pediatric dentist.
He and his wife, Alaina, have one son, Hayes, a daughter Emmalyn and a golden retriever, Beckham. He enjoys all sports and outdoor activities and is excited to root on the Vols this upcoming season. While at the dental office, Dr. Mallard strives to provide a fun, upbeat environment while treating everyone like family. Dr. Mallard is thankful for the opportunity to move back to East Tennessee to do what he loves and to call it home once again.
With Dr. Moore as part of our team, it is our hope to ensure your child continues to receive timely and uninterrupted care throughout the year. We are so pleased for Dr. Moore to be a part of our practice and to help us provide the best possible continued care for your children!
Dr. Stone received his undergraduate degree from Northwestern University in 1979 and his medical degree from the Medical College of Ohio (University of Toledo) in 1982. He completed his residency in anesthesia at the University of Florida in 1985, where he received advanced training in pediatric anesthesia. He was initially certified by the American Board of Anesthesiology in 1987 and has twice recertified. He was certified in pediatric anesthesiology in 2015.
Dr. Stone has been a long-time ambulatory surgery center director (16 years) with extensive experience in the care of children. Dr. Stone has been involved in dental office anesthesia since 2003. In addition, he was the director of anesthesia education for the MAHEC dental general practice residency.
Dr. Jason Pollack grew up in New York, in the suburbs of Manhattan. He went on to graduate from Washington University in St. Louis with a degree in biology, where he focused on plant genetic engineering. He earned his medical degree from Loyola University Chicago Stritch School of Medicine in 2012 with honors in bioethics and professionalism. He then went on to complete his residency in anesthesiology at Stony Brook University Hospital in New York. After his residency, he moved to Nashville to complete his fellowship in pediatric anesthesiology at Vanderbilt Childrens Hospital where he remained on faculty. Dr. Pollack is board certified in both adult and pediatric anesthesiology and has a special interest in anesthesia for complex pediatric neurosurgical and spine procedures. His volunteer work is centered on high-quality care of children in both Guatemala and Kijabe, Kenya.
Dr. Pollack is passionate about providing safe and comfortable anesthetics for children and their families. On his days off he enjoys the lake with his family. He is excited as he joins PDAA and looks forward to providing safe and effective anesthesia services to our pediatric dental patients and their families.
Our team is amazing! We specifically choose each of our staff members for their friendliness and ability to build relationships with children. Not every person was born to interact with children all day but we were!
Abbie has been a part of the Morristown Pediatric Dentistry family since 2017 at the check-in desk and is the first smiling face you see when you arrive. A native of Maryville, Tennessee, she calls East Tennessee home. She is married, has 2 sons and loves spending time with her family. Her favorite holiday is Christmas, her favorite color is orange, and her favorite team is the Tennessee Vols.
Born and raised in Morristown, Carrie graduated from East High School in 2013, Roane State Hygiene Program in 2018, and joined the Morristown Pediatric Dentistry family in 2019. Citing her love of working with children and the upbeat atmosphere of the office, Carrie is quick to tell you about her appreciation for her boss and co-workers. When she isnt at work or cheering on the Vols, Carrie enjoys time on the lake, by the pool, playing card games, or just hanging out with friends and family. Among her favorite things are the color blue, mashed potatoes, TJ Maxx, Chick Fil A, Christmas, and shopping.
Charity has been a registered dental assistant for 22 years. Shes a graduate of Cherokee High School and Walters State. Shes from both Tennessee and Michiganbut she says Tennessee is home! She loves making friendships with coworkers (including Lexi!) and getting to know our patients. She especially enjoys our birthday lunches! She and her husband, Bryan, have been married for 15 years, and they have a 10-year-old son, Carson. When shes not at work, Charity enjoys traveling, camping, and watching her son play soccer and basketball. Shes a member of Persia Baptist Church in Rogersville. Her favorite color is purple, and the holiday she most looks forward to is Thanksgiving. And if you want to know her favorite restaurant, its Chop House!
Our RDH/Hospital Coordinator Debbie has worked at Morristown Pediatric Dentistry since 1991. She is from Bean Station and has four children and one granddaughter. She loves doing anything outsidesports, running, playing golf, being at the lake or beach, and loves being with her granddaughter. Since summer is her favorite time of year, July 4th is her favorite holiday. She cheers on the Tennessee Vols and sometimes Alabama when they arent playing Tennessee, of course.
Denise has been a part of the Morristown Pediatric Dentistry family since 2012. She is from Cumberland County, Tennessee, is married, has two little boys and multiple furbabies. She enjoys hiking and spending time with family, and loves Halloween, the color yellow, and cheering on the Patriots.
A graduate of Jefferson County High School, Destiny calls this area home. She has been a part of the Morristown Pediatric Dentistry family since 2013. She has one son, attends a local church, and loves to go shopping. Her favorite holiday is Christmas, her favorite color is black, and her favorite team is the Tennessee Vols.
Heather, one of our registered dental hygienists, graduated from East Tennessee State University in 2015 and began working at Morristown Pediatric Dentistry in 2017. She loves the atmosphere, working with kids, and working at community events. She is married, has a daughter, a son, and a dog. She likes lime green, Mexican food, the store Francescas, the restaurant Cranberries, Thanksgiving, and cheering on Clemson!
With over 4 years of experience in dentistry, Kayla is one of our Registered Dental Assistants. A native of Summerville, South Carolina, she calls East Tennessee home. She is married to her high school sweetheart from Morristown and they have one son. When she is not at work, she enjoys spending time with her family and is a member of The Avenue Church. Her favorite restaurant is Wasabi Japanese Steakhouse and her favorite color is purple. She has a big heart for fall time, loves the Thanksgiving holiday, and is a Vol fan for life.
Hailing from Newport, TN, with four years of experience as a dental assistant, Laura recently came to Morristown Pediatric Dentistry. Her favorite thing about working here is that it fits right in with her love of working with children. She also loves spending time with her family, is the proud mother of four, and is very involved in Trinity Baptist Church and a volunteer for the Ark Food Ministries. Although her favorite pastime is watching her kids play sports, you can often find her tuned in to the Lady Vols and UNC Basketball. Laura has been married for 18 years to Matthew, her high school sweetheart. The couple has 4 children, a Siberian Huskey, a cat, and a bearded dragon known as Captain Awesome.
A Registered Dental Assistant since 1994, trained in coronal polishing, Lois says that her favorite thing about working at Kingsport Pediatric Dentistry is belonging to a compassionate work team, whose members are committed to helping children with their dental needs. Lois grew up in Rogersville but currently lives in Surgoinsville. She has one child, Jamey, and enjoys hiking outdoors, kayaking, camping, and yard work.
A graduate of Morristown West High School, Marlee calls Morristown home. She has been a part of the Morristown Pediatric Dentistry family since 2017. She is married, has a daughter, and loves being with her family and friends. She loves the color blue, the Christmas holiday, and cheering on the Tennessee Vols.
From Cincinnati, Ohio, Marlene is married and has three children. She is an Expanded Functions Dental Assistant and has been a part of the Morristown Pediatric Dentistry family since 2012. She enjoys going out on the lake, gardening, and working out. Her favorite holiday is Christmas, and her favorite color is teal.
A graduate of East Tennessee State University, Megan started at Kingsport Pediatric Dentistry in November 2017. She loves working with all the kids as well as Lexi the dog and also enjoys the work outings the employees take. Megan is married and has three dogs. When shes not working, she is shopping, hiking, traveling, or spending time with friends and family. Her favorite color is purple, her favorite food is pasta, her favorite restaurant is Olive Garden, and her favorite holiday is Christmas.
A Jefferson County High School graduate, Taylor calls this area home. She has a part of the Morristown Pediatric Dentistry family since 2017. She has two daughters and loves spending time with her girls and her family. Her favorite color is pink, and she loves Thanksgiving and the Tennessee Vols.
Lexi is an Australian Labradoodle. She has joined our family as a therapy dog for our patients. Lexi is still a puppy and learning, but her presence helps calm and relax the children. She is a hypoallergenic dog, which means no shedding and in MOST cases people with allergies are not affected by her. If for any reason you or your child do not want Lexi out and about while you are in the office, please let us know and we will be happy to put her in her bed!
Reviews
Rating 4.8 out of 5 based on 234 reviews
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newest oldest highest lowestM K
2 years ago
For years we have loved this office however the last few times they have not had the same quality care. Theyvrushbthrough cleanings- bareley even cleaning with my youngest. Last visit I was told the procedure "they recommended but wasn't necessary" for my son would be covered completely by insurance only to get a bill weeks AFTER the procedure showing it wasn't covered at all. No phone call to say this wasnt covered, just mailed a bill. When I called to question the bill they said it's my job to check with insurance to make sure it's actually covered. They just assume and don't check because that could take up to 30 days. I did call the insurance and they said most insurances don't cover this.
Brittany Parks
2 years ago
There are a great place to take your child. But if you have tenncare and make a mistake they want see your child anymore so basically they punish your child. That's all.
Chad Hughes
2 years ago
Do not take your child here!! Our experience came from 2013 and I cringe when I hear her name. The work she did was not necessary and poor quality. The cap she put on was not the right size and food was trapped under the cap causing my son to have to get another cap from a much better dentist in Knoxville. This dentist questioned the quality of the work done by Dr. Helderman and said that in her career she only had to go to the hospital a handful of times to do the work. Dr. Helderman loves doing surgery at the hospital. Dr. Helderman also required her part upfront or refused to do the surgery. That was 2,000 dollars. My wife and I have always had excellent credit and couldn't understand her demands and refusal to accept payments then. But we payed her the 2,000 dollars because we trusted her. I worked in a pediatric medical office for 8 years so we was aware of the do's and dont's in kids. So we wasn't doing anything to cause so many cavities, 8 total she said. BTW she intially said 4 but I guess when she seen she had us on the hook she wanted more money. What's funny is since then my son has been going to Dr. Moody and has not had one cavity at all. And when the dentist he briefly went to in Knoxville replaced the cap she did so in office with laughing gas. Wow, no hospital! I hope her ethics have gotten better since this experience but I won't chance it w!ith my kids again. You should not either
Jennifer Dorst
2 years ago
We absolutely LOVED our experience here. My kids did amazing with the staff. They were so kind and my twins picked up on that and were very relaxed. For the procedures they had done I expected tears from them but to my surprise NO TEAR at all !!!! They can't wait to go back !!
LD H
2 years ago
Brought our daughter in for a standard cleaning today. Everything seemed normal and fine until we got home. She has been throwing up The entire time since the Dentist appointment. The only thing different was that they used a fluoride varnish And during the cleaning process the dental hygienist did not use suction and our little girl pretty much swallowed everything being used. It was only after the fact I mentioned something that the dental hygientist used water and suction. A little too late she had already swallowed everything. I did some research and found out That fluoride varnish if not applied correctly large amounts seep into the bloodstream through the gum barrier due to the concentration and how acidic it is. This in turn causing upper and lower gastric issues among other complications. Also this fluoride varnish can lead to kidney problems and other issues that are permanent due to the high concentration of fluoride Absorbed from this particular product. None of the side effects or dangers were ever discussed. I was there for the entire procedure and mentioned multiple times to the dental hygiene is it normal that she keeps swallowing should you not be using the suction. She then told me That my child would have to drink a bathtub full before it would hurt her that its okay to swallow. I find this odd being that your supposed to brush with fluoride toothpaste and it specifically says on the back of the tube if you swallow any amount to notify a poison control center. Not to mention she has Vomited multiple times since the Appointment. A little side note she has never vomited in her entire life she is never even been sick. Also when applying the fluoride varnish she did not take her time to make sure it did not get all over her gums and lips but instead basically painted it on superfast and not precise. According to the American Dental Association the child is supposed to be sitting up During the application and there also supposed to use suction to ensure the child does not swallow too much of the fluoride varnish. Once applied they are supposed to use air to dry the varnish. The ADA came to these conclusions in the 80's after there research found that flouride varnish causes alot of issues and in rare causes even death if not applied correctly. My wife is the one that normally comes to these appointments this is the 1st time I brought my little girl. I do not trust these people it's always a different changing story. The last appointment they told my wife that our little girl needed a filling and a cap on one of her teeth and now magically they don't have any record of ever saying that. Also they told her that she needed a frenectomy. While in the office I overheard them tell at least 3 people the exact same thing. It is an unneeded procedure except for in rare cases. According to multiple articles most dentist will recommend these Claiming that it's going to help a gag reflex and speech when in fact it's another way to perform an unnecessary procedure to make more money. This is why most insurances will not cover it Because it is not necessary. We are not happy and we are going to find another dentist.
LD H
3 years ago
Brought our daughter in for a standard cleaning today. Everything seemed normal and fine until we got home. She has been throwing up The entire time since the Dentist appointment. The only thing different was that they used a fluoride varnish And during the cleaning process the dental hygienist did not use suction and our little girl pretty much swallowed everything being used. It was only after the fact I mentioned something that the dental hygientist used water and suction. A little too late she had already swallowed everything. I did some research and found out That fluoride varnish if not applied correctly large amounts seep into the bloodstream through the gum barrier due to the concentration and how acidic it is. This in turn causing upper and lower gastric issues among other complications. Also this fluoride varnish can lead to kidney problems and other issues that are permanent due to the high concentration of fluoride Absorbed from this particular product. None of the side effects or dangers were ever discussed. I was there for the entire procedure and mentioned multiple times to the dental hygiene is it normal that she keeps swallowing should you not be using the suction. She then told me That my child would have to drink a bathtub full before it would hurt her that its okay to swallow. I find this odd being that your supposed to brush with fluoride toothpaste and it specifically says on the back of the tube if you swallow any amount to notify a poison control center. Not to mention she has Vomited multiple times since the Appointment. A little side note she has never vomited in her entire life she is never even been sick. Also when applying the fluoride varnish she did not take her time to make sure it did not get all over her gums and lips but instead basically painted it on superfast and not precise. According to the American Dental Association the child is supposed to be sitting up During the application and there also supposed to use suction to ensure the child does not swallow too much of the fluoride varnish. Once applied they are supposed to use air to dry the varnish. The ADA came to these conclusions in the 80's after there research found that flouride varnish causes alot of issues and in rare causes even death if not applied correctly. My wife is the one that normally comes to these appointments this is the 1st time I brought my little girl. I do not trust these people it's always a different changing story. The last appointment they told my wife that our little girl needed a filling and a cap on one of her teeth and now magically they don't have any record of ever saying that. Also they told her that she needed a frenectomy. While in the office I overheard them tell at least 3 people the exact same thing. It is an unneeded procedure except for in rare cases. According to multiple articles most dentist will recommend these Claiming that it's going to help a gag reflex and speech when in fact it's another way to perform an unnecessary procedure to make more money. This is why most insurances will not cover it Because it is not necessary. We are not happy and we are going to find another dentist.
Jennifer Dorst
3 years ago
We absolutely LOVED our experience here. My kids did amazing with the staff. They were so kind and my twins picked up on that and were very relaxed. For the procedures they had done I expected tears from them but to my surprise NO TEAR at all !!!! They can't wait to go back !!
reading with jamie
3 years ago
I had a appoiment for my son and i was up all night with the baby they called and said no call no show that they cannot reschedule. not happy it was his first time going to the denist. Something things happen and we forget things
Cynthia Davis
3 years ago
Dr. Helderman and the hygienists did an amazing job of keeping my little one calm. Her back baby molar broke and Dr. Helderman walked me through the process of what needed to be done. They pulled the tooth on the same day! When my little one kept repeating she was afraid, Dr. Helderman calmly told her it was okay to be afraid. My little one LOVES coming to this office for her check ups as well.
Michael Rogers
3 years ago
Dr Helderman is great working with our twins when they go to dentist office
jennifer hooker
3 years ago
Very pleased with the whole staff, was able to take all 3 kids. Happy to be part of the Smiles family.
reading with jamie
4 years ago
I had a appoiment for my son and i was up all night with the baby they called and said no call no show that they cannot reschedule. not happy it was his first time going to the denist. Something things happen and we forget things
Cynthia Davis
4 years ago
Dr. Helderman and the hygienists did an amazing job of keeping my little one calm. Her back baby molar broke and Dr. Helderman walked me through the process of what needed to be done. They pulled the tooth on the same day! When my little one kept repeating she was afraid, Dr. Helderman calmly told her it was okay to be afraid. My little one LOVES coming to this office for her check ups as well.
Michael Rogers
4 years ago
Dr Helderman is great working with our twins when they go to dentist office
jennifer hooker
4 years ago
Very pleased with the whole staff, was able to take all 3 kids. Happy to be part of the Smiles family.
Leigh Sempkowski
4 years ago
Love this practice and dentists!
Autumn Seal
4 years ago
We love this dentist office! The staff is so nice and great with kids! I would definitely recommend this place!
Rhonda Clausen
4 years ago
Wonderful place. Both of my children have been going there for over 4 yrs. Both Dr. Helderman and her staff are amazing, very kid friendly and explain everything to you as they go. Not only is the office clean, but it is also fun for the kids. Both of my kids actually looked forward to going to the dentist. Too bad they only take kids. It's so amazing that I'd go there.
hoy me noy
4 years ago
Everything looks fun and nice but when you actually enter the dentist area where they work on your teeth, everyone is mean and blunt
Mindy Haun
4 years ago
I brought my daughter here a few months ago and she absolutely loves it here. Everyone is so caring and friendly. My daughter says this places rocks.
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