In these turbulent times, many people are struggling with heightened levels of stress and apprehension. In partnership with our patients and staff, we strive to make each office a model community and safe haven; a protective tent in which we can all experience a version of what we would like to achieve in our broader world.
Our goal is to provide you and your family healthy, safe smiles. With our Smile Safely Program you can rest assured that were taking extraordinary measures to ensure you and your familys safety and the safety of our teams. Watch our Smile Safely Program video:
Spray, scrub, wipe repeat. Its our new favorite sound. Weve always been committed to the highest safety standardsbut now deep cleaning is done before, during and after visits even in the lobby. Our teams are geared up (literally watch the video) to sanitize equipment, chairs, tables, door handles, countertops etc. many times a day. And we dont stop there. PPE (think masks, gloves, gowns, and face shields) is worn by everyone in the office. Even patients get to take part by keeping masks on at all times except when being treated and doing a good disinfecting rinse before and after care.
Were checking to see if our patients (and staff) are healthy with a few questions and a temperature check every day, at every visit. Sounds a bit extreme? Youre right, extreme is good when it comes to patient safety and health.
Our goal is to give you great care from the moment you walk through the door. Youll find a clean, inviting environment and sense a family atmosphere from dentists and staff who greet you with a smile and treat you with respect. We want to surpass your expectations as we provide quality, affordable care for you and your family.
We welcome patients with disabilities and ensure equal access to dental care services and the facilities where services are provided. We will make reasonable modifications to policies, practices, and procedures, including the provision of auxiliary aids and services when appropriate, to make dental care services fully available to individuals with disabilities.
Dentists are at the forefront of making a patient smile brighter. Our dental team is always looking to provide Smiles for Everyone! If you are a dedicated dentist, we want to connect with you! We are always looking to expand our team with dentists and dental specialists with a passion for patient care. View our dentist opportunities.
We are movers and shakers in the dental industry and we are always doing big things. Here youll find the latest dental news from dental office openings, new product/service announcements to local events! Check out the latest news.
Smile Brands Inc., one of the nations leading providers of business support services to dental groups in the United States, today announced the grand opening of another affiliated Monarch Dental office. The new office is the second for the community of New Braunfels.
Five dentists and their dedicated support staff hosted a Day of Giving, sponsored by Buxton, at Monarch Dental in Lewisville, Texas on October 5th. Buxton is a customer analytics company that provides services to maximize an organizations return on investment, and is a proud supporter of the Smiles for Everyone Foundation.
Reviews
Rating 4.5 out of 5 based on 368 reviews
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newest oldest highest lowestLaura Leos
a year ago
I highly recommend Monarch , been with them for more than 8 years. Fast, efficient, and very professional.
Juliana Garcia
a year ago
I went for a regular check up and a cleaning. I had gone twice before for regular check ups. Currently I am pregnant, they told me that if I was to be seen they had to do the panoramic x ray which I had done 2 years ago and was normal. I refused the X-ray because of the pregnancy, because I did not want the radiation exposure. First, I feel discriminated, they told me to came back after I was not pregnant anymore ( pregnancy last 9 months) so they are basically de care. Second, as a patient I have the right to refuse a procedure . Third, before they didn't use X-rays, they would do a routine exam first, and also follow the patient clinically. I took time to come from my job for the appointment and they were rude and refuse to see me. I am currently asymptomatic pretty sure I don't have a cavity just wanted a simple cleaning done before I had my baby. Never going back again. It's important to respect the patients wishes specially if there is a good reason for it!
Mat Herrera (MsKhakiM)
a year ago
1st visit and was satisfied with their services. They are efficient and do not keep you waiting as long as some other dentist offices. Prices are reasonable.
David D
a year ago
Excellent experience from the front desk back to the dentist, highly recommended.
Hilda Rodriguez
a year ago
The front desk staff is very nice, respectful and professional. They are insurance savvy and That made my visit pleasant. The Dental Assistant is super gentle and caring as well as the dental hygienist . The Doctor took his time to explain the treatment and the reason for the procedures. I liked that, because I can plan my treatments without any stress. Everyone is knowledgeable, efficient and helpful. I am looking forward to start my treatments.
Nicolette Ladoulis
2 years ago
I've come to this location 5 times now and it's always a pleasant experience, despite me not liking going to the dentist. Friendly staff that works with my budget. Highly recommend. Last year, I didn't have much extra cash or insurance and they helped me get third-party financing for 0% for 6 months, which was a big deal back then. (I'm writing this because I know it's not everywhere you can get help. 10 years ago, I had an abscessed tooth emergency in Houston and a place estimated $900. When I didn't have the money or any way to borrow or get a loan, they just said "sayonara" and let me go. Later, when I had the money, the problem had gotten worse. The tooth couldn't be saved and the cost was $2500. Just saying.) And from my experience, this place won't abuse your trust or overcharge either. For example, I thought I needed something, so I agreed and signed to have it done. They decided I shouldn't do it now, and they'd just watch for a while. They cancelled my acceptance. When does THAT ever happen these days?! As for the staff, there's William the hygienist and Dr Arab who are both funny, plus the dental assistant and desk staff are all professional and approachable and easy to talk to. It was hard for me to keep from laughing once during a filling procedure. Just a warning .
Beatriz Macias Ramirez
2 years ago
Doctor staff seem professional. I think Dr. Arab is concerned the work will fit well and is sensitive i think to my own concerns if i can adjust and if their work will be functional and not just ascestically nice.. Especially as i must speak before others. I believe they are exceptional. Once complete i will review again. Todays Aust 11 2022
M. D. Ortega
2 years ago
The previous review was just for the basics, X-ray, cleaning etc This is for serious dental work, July 2022 I walk in At 8:27, I saw only three people, I spent 2hours 10 minutes, they told me I needed more X-rays, when I told them I have the piece of my broken back tooth, they said I needed another appointment so I did it for the next week, I got the confirmation call and the very day of the appointment,, they called me telling me the Doctor was not going to be here! I didn't make another appointment!!!!!!! I'm done with this place!!!!!!! The waiting room It's not even nice!!!!!
24 Js
2 years ago
I didn't go back because everything in the office is outdated and old equipment
Elois Cotton
2 years ago
Dr. Arab has an excellent team! Each person whom I had personal contact with took the time to answer any questions I had. In addition, Dr. Arab, along with his assistant, Annette throughly explained my procedure as well as provided me with the best care...and the good Dr. personally followed up with an extended care phone call the next day to see if I might have any questions or concerns regarding after care.
Remington Sullivan
2 years ago
Amazing experience. Everyone was very professional, efficient, and friendly
Bettina Grube
2 years ago
Got my cleaning and exam done . The hygienist is awesome. He makes you feel at ease during the whole time. Same for the doctor and staff. I can highly recommend them . Wouldn't go anywhere else .
Stover Farmer
2 years ago
Excellent staff!
Rachel Vintage Moore
2 years ago
Dr. Arab is fun and has really awesome music. Not just boring repetitive office music. So I'm going back!
Annie Guzman
2 years ago
The dentist is so easy going and makes you forget the pain. Love his sense of humor. And he dances. The staff is very friendly
Review Guy
2 years ago
RIP OFF. The hygienist pulled a filling out during a rough cleaning, after I told Chris she was being too aggressive, twice. Then they charged me to repair it and laughed. They then charged over $1k for scapel cutting of my gum to perform a crown and the filling stated above. $2k+ for a crown n filling is unethical, immoral, and blatent lack of professionalism. On top of all of that, it took 7hours!! FIND A DIFFERENT DENTIST!!
L Morachiz
2 years ago
My mom had her first dental appointment here yesterday. She said it was the best experience in all her life. She'll be 80 next month! Hygienist was extremely patient, kind, considerate and efficient. She's looking forward to her next cleaning in November.
Liz Reyes
2 years ago
Very profesional and they answer all your questions. Clean. I recommend this place. Everyone is very kind and profesional.
Cristina Maldonado
2 years ago
Great experience! Had a root canal done and Dr. Arab did an excellent job, never felt uneasy. He talked me through what was going on throughout the process and personally followed up the following day. Annette, the dental assistant was very patient and kind she helped answer any questions I had and helped to make the procedure so smooth. Highly recommend this office! Side note if you don't have dental insurance they have a one smile dental plan that helps with the cost of everything from exams to procedures. I saved a lot of money purchasing the plan.
Sir Sir
2 years ago
Terrible experience. Terrible customer service. Waited over an hour in waiting room only to be told the correct "doctor" was not in. I recommend those to go elsewhere for a quality and professional establishment. This establishment only wants $$$
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