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Game Master
2 years ago
scaming mothers don't go here

Letiah Sims
2 years ago
In all my life I have never been treated so bad. I was tears when I hot back to that room. The way the Dr. Looked at. I'm finally able to afford dental work and he was like disgusted with me or something. I'm sure it's a great place but this day myself esteem was taken from me and since then I just been looking for a dentist yet scared at the same time

Clifton Robiinson
2 years ago
Poor place... stuck very bad from sewerdamage though out the office, they tricked me on the phone to get me and my family into the office to get my insurance money, lied about free whitening... and paperwork process was horrible with a rude front desk and blamed the call center for not being trained properly. Me and my family will find our dental needs somewhere eles.

Char Crawford
2 years ago
Wonderful experience at the Lancaster Mint Dentistry office. The receptionists , the Dr, and my hygienist ( Dominique ) were so incredibly nice and professional . I will definitely be back !

gloria mcnac
2 years ago
This morning dental service was fast and staff was curtious.. Hygienist was quick with my gag reflex. she got it done(high five)

Michael Garcia
2 years ago
Poor service!

Perla Almazan
2 years ago
Great dentist and staff love this office, i went in May to get a wisdom tooth extacted after going to another dentist and getting told I had to go to a specialist to have surgery done to remove it, i found mint denistry and got told i could get it extracted normally with no problem. i schedule an appoinment to get it extracted and they made me feel so calm and relaxed from the moment i walked in to my appoinment. the appoinment and extraction lasted no more than 20 minutes and i had my wisdom tooth removed so fast and quick with no pain what so ever with all the numbing medicine. i will definitley be back to get more work done. I recomended them 100%.....

Kelvin Dewayne
2 years ago
Been coming here for years, usually early morning appointments. Had to schedule a late afternoon time because of my ability and my insurance wasn't verified even though I entered everything online when I made the appointment so I had to wait. Then they tried to charge my insurance through the roof when all I wanted was my routine cleaning, and when I started asking questions was told well it's 5pm. WHAT DO YOU MEAN, I WAS THE ONE WAITING ON YOU GUYS TO GET ME IN THE CHAIR!! Taking my business elsewhere, this was a complete waste of my day. Cool decorations but don't get fooled my the free glasses, there's better quality dentist practices out there.

Angel B.
2 years ago
Customer service, updates on steps needed to be taken, atmosphere, everything has been great

Shantaca Mrs.PeeWee Austin
2 years ago
I love this location because it's very convenient. The entire staff is personable and friendly. I like that the greeting desk chic explained everything in detail to ensure you are understanding the procedures and payment options. I especially want to shout out Bianca for being thorough and OCD with cleaning my pearly whites lol She put the icing on the cake!

Doris Frazier
2 years ago
Great Customer Experience from the front desk to the Dentist chair

Katrice Johnson
2 years ago
I've been coming to this location for 4 years or 5... They had been blowing me up about my ck up that I missed. I told the lady I started a new job n couldn't come right now unless she have a late appointment she stated she did so she booked me. Now keep in mine I said I STARTED A NEW JOB WHICH MEAN NEW BENEFITS CORRECT??!! SO .... My appointment day has arrived and I call again to confirm appointment. I come in n speak n the black lady at the desk guess she was new was like yes ma'am. I said I have an appointment she said ok your name give my name n she say we have u as a cash patient I say no I have insurance I told them when I book I had a new job n was ask was do I have ppo insurance stated yes. Ok so she go get the office manager a young Hispanic woman who says u got insurance now I stated yes I was without for a short time she say o we do t have your insurance info and it's to late to verify I said huh how is that? Well fast forward she got it verified and told me I DIDNT HAVE TO PAY DUE TO INSURANCE I SAID OK SO IM THINKING IM ABOUT TO BE SEEN N SHE SAY I REBOOKED U I SAID NO MA'AM I will not be taking off again she said your cleaning won't be done by 5:30 I said what time y'all close she said 5:30 I said my appointment was 4:30 n I'm here so get started she had the nerves to say I HAVE TO PICK MY KIDS UP I HAVE A FAMILY I SAID OK N I HAVE A JOB AS WELL SOOO. But I've called corporate I've called soooo call boss number she have sent emails and txt nothing back... Looking for another location to go too now there lost!!!!!

Celeste Bonner
2 years ago
Doctors are great as well asl staff. My only complaint is I overpaid for my visit and the office refuses to stop installment payments that i have set up to come out of my debit card. I received my EOB frm insurance stating i should have paid way less than what i was quoted. When I called in regard to this i was told the billing person or persons have not posted the insurance payment to my account yet so they could not stop my installment pymt. I even offered to fax EOB to them as proof just to stop the payment that will be debited Called today and Ashley said she will have someone from billing call me and no one has yet returned my call. Quoted $400 but was only resp for $136. Update back again and was once again overcharged and they still want to collect more money from me instead of using credit! EOB provided

derrick johnson
2 years ago
Great service from the time you walk in tell you what is getting done an explain everything an give you advice on how to keep teeth clean an healthy

Kevin Belcher
2 years ago
Shout out to Mint Denistry Lancaster. The staff was super nice and handle me with care. Made my dental experience seem effortless.

Amit Kumar Singh
2 years ago
Great experience

Wilda Hatchett
2 years ago
The staff at Mint Dentistry in Lancaster on Lancaster Rd. is the BEST!!! I always have a great experience there. They are professional and very kind. They ALWAYS work in excellence!!!

Deona Taylor
2 years ago
Mint Denistry Lancaster always provide excellent service when I go in!!

Simple Ideas by Julie
2 years ago
Today I had an appointment when I came in your desk front office girl Amanda was rude and had an attitude with me when asking her about my appointment it felt like it was an inconvenience to help me. I would like to formally complaint about the service I received. Not only that but my appointment was changed that day for me several times and the initial girl who added my appointment told me specifically she was scheduling one to remove my wisdom tooth but she scheduled a exam instead and when I came in the front desk girl told me that they couldn't help me with that but instead of being nice about it she had an attitude. When I asked her name she told me Amanda I asked her last name she said I can't tell you that! Instead of apologizing she hand over my paper upset.

Miss LadyBug
2 years ago
Good customer service