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rayanne curry
4 years ago
Got 4 wisdom teeth taken out yesterday, he seems to know what he is doing! So almost scary that I have a 1 out of 10 for pain from the surgery I was told was going to be extremely painful! Very thankful. Yes pricing is upfront so be prepared! But just like another review said, can't put a price on your health. I am very relieved to have them out I am so very thankful.

rayanne curry
5 years ago
Got 4 wisdom teeth taken out yesterday, he seems to know what he is doing! So almost scary that I have a 1 out of 10 for pain from the surgery I was told was going to be extremely painful! Very thankful. Yes pricing is upfront so be prepared! But just like another review said, can't put a price on your health. I am very relieved to have them out I am so very thankful.

Latrice Bradshaw
5 years ago
I refuse to give this office any stars. I'm completely and utterly pissed at how misleading they are when it comes to cost and billing of services. One of my wisdom tooth was hurting badly and when I went in for a consultation they recommended that I get all 4 removed. They gave me a print out of an estimate of $2005 to extract all 4 wisdom tooth and I knew that I couldnt afford to pay that much. They told me that they will call me prior to surgery to let me know how much the extractions will actually cost. When they called they stated that it will cost $944 (which was still unreasonable for me). They said that my insurance will reimburse me for the extractions and anesthesia once everything goes through. Because I was in utter pain my husband and I took out a care credit card to pay for my oral surgery banking on the reimbursement from the insurance company. After I recovered from surgery I was waiting to hear back from the office about reimbursement but they never contacted me. I called my Insurance who stated that they are not paying for my anesthesia and will only pay $450 for the extractions. I called the oral surgery office and they stated that the cost of my surgery was in fact the $2005 and it was not an estimate. And I'm now responsible for the rest majority of the costs. Had I knew that it would cost the entire $2005 I would have just extracted the 1 wisdom tooth that was bothering me without any anesthesia. These people are all about how to get extra money from you. I wish I would have read that reviews prior to choosing them.

Juan Tovar
5 years ago
Up front pricing, They did a great job friendly staff, they know what they are doing. In and out service and very knowledgeable staff i would recommend them any day you can't put a price on your health i would pay any amount to stop the pain I was feeling. I had all 4 wisdom teeth removed Dr. Pink was friendly and knowledgeable

Kim Ann
5 years ago
Dr. Pink removed all of my wisdom teeth and he was so nice! He also removed a tooth for my mother and she had just as great of an experience as I did. The office workers were super friendly and the nurses who prepped me for the procedure really helped calm my nerves, even held my hand when I was getting the IV. Everyone who works there is really sweet. Definitely recommend this and their joliet office as well.

Latrice Bradshaw
6 years ago
I refuse to give this office any stars. I'm completely and utterly pissed at how misleading they are when it comes to cost and billing of services. One of my wisdom tooth was hurting badly and when I went in for a consultation they recommended that I get all 4 removed. They gave me a print out of an estimate of $2005 to extract all 4 wisdom tooth and I knew that I couldnt afford to pay that much. They told me that they will call me prior to surgery to let me know how much the extractions will actually cost. When they called they stated that it will cost $944 (which was still unreasonable for me). They said that my insurance will reimburse me for the extractions and anesthesia once everything goes through. Because I was in utter pain my husband and I took out a care credit card to pay for my oral surgery banking on the reimbursement from the insurance company. After I recovered from surgery I was waiting to hear back from the office about reimbursement but they never contacted me. I called my Insurance who stated that they are not paying for my anesthesia and will only pay $450 for the extractions. I called the oral surgery office and they stated that the cost of my surgery was in fact the $2005 and it was not an estimate. And I'm now responsible for the rest majority of the costs. Had I knew that it would cost the entire $2005 I would have just extracted the 1 wisdom tooth that was bothering me without any anesthesia. These people are all about how to get extra money from you. I wish I would have read that reviews prior to choosing them.

Juan Tovar
6 years ago
Up front pricing, They did a great job friendly staff, they know what they are doing. In and out service and very knowledgeable staff i would recommend them any day you can't put a price on your health i would pay any amount to stop the pain I was feeling. I had all 4 wisdom teeth removed Dr. Pink was friendly and knowledgeable

Kimberly Prosser
6 years ago
Dr. Pink removed all of my wisdom teeth and he was so nice! He also removed a tooth for my mother and she had just as great of an experience as I did. The office workers were super friendly and the nurses who prepped me for the procedure really helped calm my nerves, even held my hand when I was getting the IV. Everyone who works there is really sweet. Definitely recommend this and their joliet office as well.

Vikki Halstead
6 years ago
I took my son in on August 24th for a consultation on his wisdom teeth. He was told we should take all four wisdom teeth out. Only one was bothering him and we had been told by a previous dentist all he needed was an antibiotic to get him through a few months. However we were told that insurance would cover his procedure. We were scheduled to come back on August 26th but I was very adamant that we would not come back on the 26th unless insurance was going to cover this procedure. On August 25th I received a phone call from the office stating that the procedure was covered with a deductible payment of approximately $400 for one tooth. Again they pushed to have all 4 done. They stated that the tooth on the other side was going to start bothering him if it wasn't already. We were told that insurance would cover the two teeth for only an additional $85. We agreed to do the 2 teeth and went back in on August 26th. Since my son was 18 they made him sign legal documents saying he would be responsible for whatever wasn't paid by the insurance. We were told by the office that they will both medical and dental so we would actually receive a refund of the $500 that we were paying that day. We were also informed by the office that they bill both medical and dental for anesthesia and they bill two doses even though you're under the same anesthesia for the first tooth anyway. Today I received a bill from them for the entire procedure stating that insurance didn't cover my son's procedure. They want me to pay an additional $1,100 on top of the $500 that I already paid that day for the procedure they said I would actually get a refund on. They said that as a courtesy (that they don't legally have to do) that they call the insurance company and give codes over the phone and that's how they get you the quote that you pay the Day of Service but that my 18 yr old signed legal paperwork saying that it's actually just a quote and your insurance company might not pay any or all of your services. The insurance company (when contacted) referred me to a letter they sent the dentist and said they should have submitted a "pre-estimate prior to having costly services rendered in order to give the dentist's office and the patient a better idea of the services which may or may not be covered". Megan in billing said that they don't need to call or get a pre-estimate and that they do those things as a courtesy to the patient. Not much of a courtesy! If they had told me it was going to cost $1,600 he would have simply gotten the antibiotic! If they had told me the additional tooth was going to cost $700 and not the $85 that they "quoted" we only would have done the one. They completely misrepresented everything about this and now state "we will gladly set up a payment arrangement with you".

Vikki Halstead
7 years ago
I took my son in on August 24th for a consultation on his wisdom teeth. He was told we should take all four wisdom teeth out. Only one was bothering him and we had been told by a previous dentist all he needed was an antibiotic to get him through a few months. However we were told that insurance would cover his procedure. We were scheduled to come back on August 26th but I was very adamant that we would not come back on the 26th unless insurance was going to cover this procedure. On August 25th I received a phone call from the office stating that the procedure was covered with a deductible payment of approximately $400 for one tooth. Again they pushed to have all 4 done. They stated that the tooth on the other side was going to start bothering him if it wasn't already. We were told that insurance would cover the two teeth for only an additional $85. We agreed to do the 2 teeth and went back in on August 26th. Since my son was 18 they made him sign legal documents saying he would be responsible for whatever wasn't paid by the insurance. We were told by the office that they will both medical and dental so we would actually receive a refund of the $500 that we were paying that day. We were also informed by the office that they bill both medical and dental for anesthesia and they bill two doses even though you're under the same anesthesia for the first tooth anyway. Today I received a bill from them for the entire procedure stating that insurance didn't cover my son's procedure. They want me to pay an additional $1,100 on top of the $500 that I already paid that day for the procedure they said I would actually get a refund on. They said that as a courtesy (that they don't legally have to do) that they call the insurance company and give codes over the phone and that's how they get you the quote that you pay the Day of Service but that my 18 yr old signed legal paperwork saying that it's actually just a quote and your insurance company might not pay any or all of your services. The insurance company (when contacted) referred me to a letter they sent the dentist and said they should have submitted a "pre-estimate prior to having costly services rendered in order to give the dentist's office and the patient a better idea of the services which may or may not be covered". Megan in billing said that they don't need to call or get a pre-estimate and that they do those things as a courtesy to the patient. Not much of a courtesy! If they had told me it was going to cost $1,600 he would have simply gotten the antibiotic! If they had told me the additional tooth was going to cost $700 and not the $85 that they "quoted" we only would have done the one. They completely misrepresented everything about this and now state "we will gladly set up a payment arrangement with you".

Ciju Nair
7 years ago
I had a procedure performed at this office on December 23, 2015, which consisted of an Incisional Biopsy of soft tissue performed by Dr. Michael Pink. Am happy with the results of the surgery. However, prior to the surgery, when scheduling appointments, I asked the office to confirm with my insurance providers(Aetna for medical and Cigna for dental), that the procedure would be covered under either insurance plan. An employee at this office confirmed to me that this office is an "in-network provider" for both Aetna and Cigna insurance plans and thus, the surgery would be covered. My wife also spoke with an employee at this office and it was confirmed to her that the procedure would be covered. Only after I was told the surgery would be covered by his medical insurance did I make the decision to have the surgery. After the surgery, I was billed for the entire cost of the procedure at $370 because my insurance denied the claim citing this procedure was rendered by out-of network provider. Under Section 225 ILCS 25 Section 23 Part 7 of the Illinois Dental Practice Act, the state of Illinois may suspend, revoke, or refuse to renew a dental license for making any misrepresentation or false promises, directly or indirectly, to influence, persuade or induce dental patronage. I believe that this office misrepresented that they were an 'in-network provider' and that the procedure would be covered by his medical/dental insurance". The relief I am requesting is that the office makes arrangements to charge me only the co-insurance that I would have paid if the procedure was covered by my medical/dental insurance plan as an in-network provider or waive this charge completely as a gesture of goodwill. If this matter is resolved satisfactorily, I will be fully satisfied with the experience at this office. Hope you will help resolve this matter promptly

Ciju Nair
8 years ago
I had a procedure performed at this office on December 23, 2015, which consisted of an Incisional Biopsy of soft tissue performed by Dr. Michael Pink. Am happy with the results of the surgery. However, prior to the surgery, when scheduling appointments, I asked the office to confirm with my insurance providers(Aetna for medical and Cigna for dental), that the procedure would be covered under either insurance plan. An employee at this office confirmed to me that this office is an "in-network provider" for both Aetna and Cigna insurance plans and thus, the surgery would be covered. My wife also spoke with an employee at this office and it was confirmed to her that the procedure would be covered. Only after I was told the surgery would be covered by his medical insurance did I make the decision to have the surgery. After the surgery, I was billed for the entire cost of the procedure at $370 because my insurance denied the claim citing this procedure was rendered by out-of network provider. Under Section 225 ILCS 25 Section 23 Part 7 of the Illinois Dental Practice Act, the state of Illinois may suspend, revoke, or refuse to renew a dental license for making any misrepresentation or false promises, directly or indirectly, to influence, persuade or induce dental patronage. I believe that this office misrepresented that they were an 'in-network provider' and that the procedure would be covered by his medical/dental insurance". The relief I am requesting is that the office makes arrangements to charge me only the co-insurance that I would have paid if the procedure was covered by my medical/dental insurance plan as an in-network provider or waive this charge completely as a gesture of goodwill. If this matter is resolved satisfactorily, I will be fully satisfied with the experience at this office. Hope you will help resolve this matter promptly