At MetroHealth, our mission, vision and values are not just words on a fading poster tucked behind someones desk. They are the core of our actions. While we take care of the ill and injured, we are increasingly focused on preventive care, fulfilling our mission of leading the way to a healthier you and a healthier community through service, teaching, discovery and teamwork. And we do this in an environment of inclusion. Every patient, whether economically needy or economically comfortable, gets the same attention full attention from our staff.

MetroHealth physicians, from many parts of the country and around the world, bring a diversity of cultures, races, religions, expertise and ideas. We celebrate these differences and appreciate how they add to our success. Many are leaders in their fields and they choose to work here for the opportunity to make a difference in their community.

Our goal has always been to treat patients like family, with the respect and dignity they deserve. As one patient says, I dont feel like a number. I get outstanding individual care and attention by many compassionate professionals.

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it.

The systems more than 600 doctors, 1,700 nurses and 7,800 employees go to work each day with a mission of service, to their patients and to the community. As Cuyahoga Countys safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.

Founded in 1837, MetroHealth operates four hospitals, four emergency departments and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system serves more than 300,000 patients, two-thirds of whom are uninsured or covered by Medicare or Medicaid.

Knowing that good health is about much more than good medical care, MetroHealth has launched the Institute for H.O.P.E. (Health, Opportunity, Partnership, Empowerment), which uses a coordinated, collaborative and strategic approach to help patients with non-medical needs such as healthy food, stable housing and job training.

The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the systems main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.

U.S. News & World Report designated the MetroHealth Rehabilitation Institute #24 in the nation and #1 in Ohio for the care of patients recovering from complex conditions such as stroke, traumatic brain injury, traumatic spinal cord injury and critical burns. U.S. News evaluated rehabilitation care offered at 1,083 hospitals, and then ranked those achieving the highest scores from 1-50.

MetroHealth's Weight Loss Surgery and Weight Management Program recently received a distinguished level of re-certification for three years from the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) as a Comprehensive Center with Obesity Medicine Qualifications.

MetroHealth'sComprehensive Burn Care Centerhas been reverified as an adult and pediatric Burn Center by theAmerican Burn Association(ABA) andAmerican College of Surgeons (ACS) Committee on Trauma. MetroHealth is the only hospital in Ohio with an adultandpediatric trauma and Burn Center.

The Healthy Business Council of Ohio (HBCO) awarded MetroHealth a 2020 Platinum Award for the MetroHealthy Employee Wellness Program, the first year this designation has been available. Our System earned this designation after earning Gold level designations since 2015.

MetroHealth has been recognized for two years in a row and is one of only seven honorees in the Healthcare Providers industry. In 2021, 135 honorees were recognized spanning 22 countries and 47 industries.

The Best Physical Rehabilitation Centers 2020 ranking lists the best facilities in the 20 states with the largest number of facilities according to the Centers for Medicare & Medicaid Services (CMS). Newsweek and Statista designed a rigorous methodology that provided a score for every evaluated rehabilitation center. The scores were based on the reputation survey conducted by Newsweek and Statista and the accreditation score based on CMS data.

The MetroHealth System has been recognized by the American Heart Association (AHA) and American Medical Association (AMA) for a commitment to helping improve blood pressure (BP) control rates among the patient populations we serve, earning Target BP Gold+ level recognition as part of the 2021 Target: BP Recognition Program.

The Gold Plus Award recognizes MetroHealths commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.

The MetroHealth System received the American Heart Associations 2021 Get With The Guidelines-Heart Failure Gold Plus Quality Achievement Award, which recognizes MetroHealths commitment to ensuring heart failure patients receive the most appropriate treatment according to nationally recognized, research-based guidelines founded in the latest scientific evidence. The goal is speeding recovery and reducing hospital readmissions for heart failure patients.

The MetroHealth System received the 2021 American Heart Association's Get With The Guidelines-AFIB Gold Quality Achievement Award for our commitment to managing atrial fibrillation (AFIB), ultimately helping to reduce patients' stroke risk.

MetroHealth is a recipient of the gold 2021 Commuter Choice Award, a competition sponsored by the Northeast Ohio Areawide Coordinating Agency (NOACA) that recognizes employer-based programs that incentivize employees to find sustainable ways to travel to work. MetroHealth was recognized for its GoOhio Commute subsite, where employees can log their non-drive alone commute (remote work, transit, carpool, bike, walk, bike/carshare, etc.) and earn discounted health insurance premiums.

MetroHealth Medical Center is the recipient of a 2021 Environmental Excellence Award from Practice Greenhealth, the nation's leading organization dedicated to environmental sustainability in health care. This is the third time we've won the national recognition, with the first honor happening in 2019.

The Better Health Partnership is an unparalleled alliance of regional stakeholders that is committed to improving the health and quality of care for Greater Clevelands residents with common chronic medical conditions.

CARF is an independent, non-profit commission that accredits health and human services in an effort to help providers improve the quality of their services, demonstrate value, and meet recognized standards.

The Commission on Cancer is a group of organizations that works to improve the rates of survival and quality of life for cancer patients. The Commission sets standards, conducts research, and monitors cancer care. The Commission recognizes MetroHealth for Certified Cancer Care.

The MetroHealth Stroke and Cerebrovascular Program is certified by The Joint Commission as a Comprehensive Stroke Center. Our stroke program has joined an elite group of hospitals across the United States responsible for setting the national agenda in highly specialized stroke care.

Comprehensive Stroke Center Certification recognizes those elite hospitals that have services in place to provide the latest, state of the art stroke care with staff trained to treat patients with the most complex strokes. The MetroHealth System underwent a rigorous 2 day onsite review as Joint Commission experts reviewed its compliance with Comprehensive Stroke Center standards of care including advanced imaging capabilities, 24/7 availability of specialized treatments and staff with unique competencies to care for complex stroke patients.

MetroHealths Aetna Cardiac IOQ designations include the areas of Cardiac Medical Intervention, Cardiac Rhythm and Cardiac Surgery Programs, an expansion of our previous designation of Cardiac Rhythm only.

The MetroHealth System has received the American College of Cardiologys NCDR Chest Pain MI Registry Platinum Performance Achievement Award for 2021. MetroHealth is one of only 212 hospitals nationwide to receive the honor.

The award recognizes MetroHealth's commitment and success in implementing a higher standard of care for heart attack patients and signifies that our System has reached an aggressive goal of treating these patients to standards of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.

MetroHealths records are maintained in accordance with its approved records retention schedules. Public Records Requests can be made via email to: [emailprotected] by filling out the online formor in writing to the address below: