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Chris Webb
a year ago
Knowledgeable and Caring here Dr Nour is the best Dentist I've come across had trouble with no Ins worked with me to pay for services also gave me a cash discount! I'll be back forsure!

shui chow
2 years ago
(Translated by Google) I have dental insurance. After completing the basic dental cleaning for half a year, they charged more than 200 insurance premiums. The insurance company asked me to pay $91, but I paid a month later and received a bill of $74. I can't believe that there is such an expensive dental cleaning. , (Original) Wo You Ya Bao Xian ,Wan Cheng Ban Nian Ji Ben Xi Ya Hou ,Ta Men Shou Er Bai Duo Bao Xian Fei ,Bao Xian Gong Si Yao Wo Fu Ze Fu $91,Dan Wo Fu Liao Yi Ge Yue Hou ,Zai Shou Dao $74Zhang Dan ,Bu Gan Xiang Xin You Zhe Yang Ang Gui Xi Ya ,

Kayla Burk
3 years ago
I love the staff here! They are all friendly and helpful. In regards to COVID, Merit Dental is charging a $12 PPE fee for the staff to wear PPE for your visit. Doesn't seem like the patient should be paying for that. In addition, the office staff told me that it is up to the dentists discretion as to who they will charge the $12 to. I need to get in as my wisdom teeth are coming in, but they will not see me (I work in healthcare and am around people who have tested positive for coronavirus). I had an appointment scheduled but they cancelled since I have been in contact with a covid patient. So what's the PPE for then? I have no symptoms and if they have the PPE there shouldn't be an issue. Sounds to me like just a way they can get more money from the patient/insurance. I can understand them not seeing me if they do not have PPE, but they are turning me away when they have the required items to keep them safe. I've never heard of a medical office/business turn away a patient due to a potential illness. Very upsetting to see from this company. They have always treated everyone with respect and compassion, but I do not feel that anymore.

Cameron F
3 years ago
The Dental Staff here are great and know what they're doing. Christine is a fantastic dentist and I cannot stress that enough However, as the comments before me have noted, the administrative staff and Merit Dental are just.. the worst. They will nickel and dime you for absolutely everything, they will tell you that you owe one thing- and then charge another. After receiving a retainer repair I was quoted at ~$120, which I paid on site. I then, for the next 6 months received a bill stating I owed the exact same amount I already paid. Throughout these 6 months I called Merit Dental on five separate occasions and was told each time "Sorry for the confusion on our end- we will give you a call back when this is cleared up" (to which I never received a call back). Finally, on my 6th call, I was told I would have to pay the amount or it would be sent to collections. And that was that, I was defeated. Good dental staff, terrible organization- 2/5

Kayla Burk
4 years ago
I love the staff here! They are all friendly and helpful. In regards to COVID, Merit Dental is charging a $12 PPE fee for the staff to wear PPE for your visit. Doesn't seem like the patient should be paying for that. In addition, the office staff told me that it is up to the dentists discretion as to who they will charge the $12 to. I need to get in as my wisdom teeth are coming in, but they will not see me (I work in healthcare and am around people who have tested positive for coronavirus). I had an appointment scheduled but they cancelled since I have been in contact with a covid patient. So what's the PPE for then? I have no symptoms and if they have the PPE there shouldn't be an issue. Sounds to me like just a way they can get more money from the patient/insurance. I can understand them not seeing me if they do not have PPE, but they are turning me away when they have the required items to keep them safe. I've never heard of a medical office/business turn away a patient due to a potential illness. Very upsetting to see from this company. They have always treated everyone with respect and compassion, but I do not feel that anymore.

Cameron F
4 years ago
The Dental Staff here are great and know what they're doing. Christine is a fantastic dentist and I cannot stress that enough However, as the comments before me have noted, the administrative staff and Merit Dental are just.. the worst. They will nickel and dime you for absolutely everything, they will tell you that you owe one thing- and then charge another. After receiving a retainer repair I was quoted at ~$120, which I paid on site. I then, for the next 6 months received a bill stating I owed the exact same amount I already paid. Throughout these 6 months I called Merit Dental on five separate occasions and was told each time "Sorry for the confusion on our end- we will give you a call back when this is cleared up" (to which I never received a call back). Finally, on my 6th call, I was told I would have to pay the amount or it would be sent to collections. And that was that, I was defeated. Good dental staff, terrible organization- 2/5