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Jonathan Morgan
2 years ago
First time in my entire life where I have experienced hand clenching pain during a routine teeth cleaning. I'll be looking for a new dentist in the future.

Shirley Moreno
2 years ago
The best Dentist I've ever been to. Dr. Lee was amazing. She made me feel very comfortable and very friendly. The staff were very friendly and easy to talk to. All around lovely. Thank you so much Dr. Lee God bless

Silvano Campos
2 years ago
Great office!! Dr. Lee was amazing and her receptionist went above and beyond to help me out with my insurace questions. I will definitely continue to use this office for my future dental services.

Dana Hammett
2 years ago
I had a root canal done by Dr. LEE 7 years ago and now I am having to have it repaired with an oral surgeon on Wednesday. When she did my root canal 7 years ago it was very painful and her response was " I have had children handle this better" I am out $2,200 from her shotty work. I HIGHLY RECOMMEND DO NOT GO TO HER

Dawn Williams
2 years ago
I began going to Dr. Lee when my husband and I were active duty years ago. We moved away, but when we returned to Sacramento I decided to go back because she was always so kind and personable. When I went back 12/20 a lot had changed. There was a new secretary and the office was not as organized, etc. I had a tooth pulled and a partial made. I have 3 dental insurances and the new secretary had checked my insurances to make sure they cover my new partial. The partial was also $1600 dollars, which is why I had her make sure it was covered beforehand. I received 2 statements saying that the insurance would not cover the partial. I have been trying to call the office for a week and I always get the answering service, but today I was able to get through. I asked the secretary to bill my third insurance so I could settle my final bill with them but she kept trying to rush me off the phone. She then put me on hold and forgot about me. I am extremely dissatisfied with the service I have received this time. Unfortunately, I would not recommend going to Dr. Lee's office, but in all honesty, most of my dissatisfaction is due to the secretary.

Angie B
2 years ago
Awful experience with this dentist office and will be looking to switch now. I've had horrible fills done on multiple teeth that continue to bother me even over a year after. Also, the secretary or insurance lady or whatever she is at the front does not know how to do her job. For some reason a bill that I had paid the day of was sent to collections and 8 months later I had to argue with the lady that I had already paid it. I finally snapped at her to contact my insurance on her own since she claims my insurance didn't cover it. The next day I receive a voicemail saying that the insurance did cover it and I wouldn't have to worry about it-- not even an apology!!!

Reza Azarmi
2 years ago
For the past 2 years I have been Dr. Lee's patient. In March I went there to extract a wisdom tooth. Dr. Lee's husband showed up to do the job! I asked him for his credential, he said that he was a dentist as well and helping her!. He broke my tooth and he had to use special gear to remove the slivers of a broken tooth! In April Dr. Lee put a cap on one of my lower jaw wisdom tooth. The cap came off!! I went back again two days later, one of her technicians mounted another cap. That cap came off as well!! I was amazed at lack of professionalism and courtesy. I called expressed my outrage and fired her as my dentist! Then on April 6, I noticed that she had charged my credit card in amount of $850.00 for the cap that had came off!! I have filed a complaint against her practice and illegal charges.

rich jones
2 years ago
First i would like to say that Dr. Lee and her staff are very nice and the wait was never long. However We went to Dr. Lee two times for routine cleanings and they are very rough. My children age 16 and 12 have never been scared to go to the dentist but after the first cleaning it was so bad that their teeth hurt for days after. They refused to go back to her and i convinced them to go back one more time, it was just as rough. They will not go back again. I know cleanings are not always pleasant but this was really bad.

ReL0ad3r
3 years ago
BEWARE and READ! The office manager for Dr. Melissa Lee DMD wanted me to give my dental insurance information over the phone. I said no, I don't give out personal or medical information out over the phone becauseof the world we live in now. I said I could give it the day of service in person before any services begin. She told me no, I asked to speak to the doctor, she spoke to Dr. Lee and told me the doctor said for me to find another dentists! I don't recommend this Dentist!

Silvano Campos
3 years ago
Great office!! Dr. Lee was amazing and her receptionist went above and beyond to help me out with my insurace questions. I will definitely continue to use this office for my future dental services.

Shirley Moreno
3 years ago
The best Dentist I've ever been to. Dr. Lee was amazing. She made me feel very comfortable and very friendly. The staff were very friendly and easy to talk to. All around lovely. Thank you so much Dr. Lee God bless

Dawn Williams
3 years ago
I began going to Dr. Lee when my husband and I were active duty years ago. We moved away, but when we returned to Sacramento I decided to go back because she was always so kind and personable. When I went back 12/20 a lot had changed. There was a new secretary and the office was not as organized, etc. I had a tooth pulled and a partial made. I have 3 dental insurances and the new secretary had checked my insurances to make sure they cover my new partial. The partial was also $1600 dollars, which is why I had her make sure it was covered beforehand. I received 2 statements saying that the insurance would not cover the partial. I have been trying to call the office for a week and I always get the answering service, but today I was able to get through. I asked the secretary to bill my third insurance so I could settle my final bill with them but she kept trying to rush me off the phone. She then put me on hold and forgot about me. I am extremely dissatisfied with the service I have received this time. Unfortunately, I would not recommend going to Dr. Lee's office, but in all honesty, most of my dissatisfaction is due to the secretary.

rich jones
3 years ago
First i would like to say that Dr. Lee and her staff are very nice and the wait was never long. However We went to Dr. Lee two times for routine cleanings and they are very rough. My children age 16 and 12 have never been scared to go to the dentist but after the first cleaning it was so bad that their teeth hurt for days after. They refused to go back to her and i convinced them to go back one more time, it was just as rough. They will not go back again. I know cleanings are not always pleasant but this was really bad.

Dana Hammett
3 years ago
I had a root canal done by Dr. LEE 7 years ago and now I am having to have it repaired with an oral surgeon on Wednesday. When she did my root canal 7 years ago it was very painful and her response was " I have had children handle this better" I am out $2,200 from her shotty work. I HIGHLY RECOMMEND DO NOT GO TO HER

Angie B
3 years ago
Awful experience with this dentist office and will be looking to switch now. I've had horrible fills done on multiple teeth that continue to bother me even over a year after. Also, the secretary or insurance lady or whatever she is at the front does not know how to do her job. For some reason a bill that I had paid the day of was sent to collections and 8 months later I had to argue with the lady that I had already paid it. I finally snapped at her to contact my insurance on her own since she claims my insurance didn't cover it. The next day I receive a voicemail saying that the insurance did cover it and I wouldn't have to worry about it-- not even an apology!!!

Reza Azarmi
3 years ago
For the past 2 years I have been Dr. Lee's patient. In March I went there to extract a wisdom tooth. Dr. Lee's husband showed up to do the job! I asked him for his credential, he said that he was a dentist as well and helping her!. He broke my tooth and he had to use special gear to remove the slivers of a broken tooth! In April Dr. Lee put a cap on one of my lower jaw wisdom tooth. The cap came off!! I went back again two days later, one of her technicians mounted another cap. That cap came off as well!! I was amazed at lack of professionalism and courtesy. I called expressed my outrage and fired her as my dentist! Then on April 6, I noticed that she had charged my credit card in amount of $850.00 for the cap that had came off!! I have filed a complaint against her practice and illegal charges.

ReL0ad3r
3 years ago
BEWARE and READ! The office manager for Dr. Melissa Lee DMD wanted me to give my dental insurance information over the phone. I said no, I don't give out personal or medical information out over the phone becauseof the world we live in now. I said I could give it the day of service in person before any services begin. She told me no, I asked to speak to the doctor, she spoke to Dr. Lee and told me the doctor said for me to find another dentists! I don't recommend this Dentist!

Madre One
3 years ago
Worst office to go to, the doctor and her staff just make up cost on procedures. Asked for refund because I had to continue calling to get my refund she charged me for contacting her staff. Is she a lawyer now and charges by the hour. If we would have owed her money she would have sent me to collections. They claim they billed our insurance but can't produce a proof of it. The entire office lies, we canceled the day after they made the old school molds and claim they were immediately shipped to their lab and they couldn't cancel anything. When did picking up the phone and calling become so difficult. All her patience should really look over their charges and insurance payments, I believe the office over charges for everything.

Denise
3 years ago
Didn't want to take any new patience with medical. Desk person was very rude and I felt very rushed with my answers , like once they found out I had medical only they didn't have time for me.

Denise
4 years ago
Didn't want to take any new patience with medical. Desk person was very rude and I felt very rushed with my answers , like once they found out I had medical only they didn't have time for me.