McKees Rocks Dental

McKees Rocks Dental - General dentist in Mc Kees Rocks, PA
757 Chartiers Ave, McKees Rocks, PA 15136

Reviews

Rating 3.0 out of 5 based on 27 reviews

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Jeanette Wilcox
4 years ago
Absolutely the worst bedside manner. He yelled at my child " Settle down and you down now"!!!! If he hadnt drilled her tooth already I would had yanked her out of the chair. Please, please do not go there. The reception area wouldn't even look at me when I asked them if anything more. They deserve an absolute ZERO.


Andrew Ament (NostalgicNox)
4 years ago
Idk why there is so much bad reviews. Got two wisdom teeth pulled and planning to get the two others done next. The staff is great. I was referred and it is nice place.


Carlis Martin Spivey
4 years ago
Had caps done here. Went home and looked in the mirror to see two grey and uneven squares where there should've been $1,300 worth of actual dental work. I didn't worry too much, though. They both fell out within a week. Poor service, poor work, poor everything. Go see Doctor Dazen on Broadway. He knows how to work on teeth. Avoid this place.


Brenda Pugh
4 years ago
I love this dental office Moved all the way across town wont to anywhere else they r the greatest


Renee surgest
5 years ago
first time i went i had a dentist that took out 4 teeth, he was awesome, the next time i had one take out 2 teeth, he was horrible, they say he is gone


savannah brown
6 years ago
I moved to a new location so I needed a dentist office. First time I waited for over an hour just for them to tell me they didn't know where their dentist was. They had been calling but they didn't get an answer. I had to reschedule That appointment. Okay fine I understand things happen. Well since that date I have made 3 more appointments and only have been seen once. They canceled 3 of the 4 appointments that I made. The last 2 appointments They called the day of my appointment to reschedule. Canceling me for a 4 pm for my husband and a 4:30 for myself all in the same day. I rescheduled for today. Well guess what? They called again today to reschedule. They ask me If I couldn't come now and if I couldn't then I would need to reschedule my 4:30 appointment. It was around 1 pm when they told me that. I told them I had scheduled late appointments because I work until 4. That they called and cancelled my last appointment 4 days ago and gave me this one. You don't call a person twice within a week and reschedule. These where dates and times they told me where available. I even offered to come at 3pm. She said that would still be to late. I'm just going to take a business elsewhere. My husband daughter and I will no longer go to this dentist. This company is not reliable and will cancel on you time and time again


Robyn Williams
6 years ago
The Doctors and Staff are very personable and professional. Very family oriented.


Kasey Lyn
6 years ago
Love this place had one minor issue with the workers and they were very apologetic to the situation and since then I have had no issues.


Rebecca Dorsey
6 years ago
Kenya was very happy with her service.


Michelle Washburn
6 years ago
The staff & the dentist are great!! Ever since the new management in the office I haven't been happier. I use to go in & everyone was miserable but now everyone is so happy & they make you feel welcomed!!


Artemis Mitchell
6 years ago
This place has horrible customer service. I've been here 3 times and every single time I've waited over an hour. They must be over booking or under staffed but this is unexceptable. Not everyone has time to be waiting hours for their appointment. Not to mention the lady at the front desk is rude and not friendly at all. Definetly not coming back.


Ricardo Montalban
6 years ago
Very incompetent front office. They are liars, everyone promises to call you back no one ever does. Almost 4 months waiting for an authorization every week I call they tell me my insurance made a mistake. When in reality it was Joy or Bernice or some other incompetent front office worker. Joy actuallysent me the authorization letter that was supposed to go to yhe insurance. When I called her she said the post office must have sent it to me because it opened. When I told her the letter was stamped from her office she put me on hold and never came back. Bernice needs to retire, she yhe female version off Mr Magoo. The other 2 clowns who give themselves title are like dumb and dumber times 10. It's a miracle this place is still in business. They can't even be honest about there hours of operation. They suck all the way around. I gave them one star because they don't have negative star.


Marylouise Kwiatkowski
6 years ago
Everyone was very kind and Professional. I felt their confidence which gave me confidence. I had a cavity and it was taken care of with no pain. I would highly recommend McKees Dental.


Jacqueline McKenna
6 years ago
Got there at 2:45 and I didn't leave until 6:15, all I needed was one filling done! Not to mention they gave me so much nova cane that I threw up and was nauseous all day. I used to love this place then they got new management and all they seem to care about is the money. They double book apt times bc they think ppl are gunna cancel. There was 3 other people in the waiting rm with the same apt time as me. If you go here plan to waste your time for at least 2 hrs.


Emily Bradich
7 years ago
Agree with previous reviews; recently went and waited for 30 minutes past my appointment time and left. Tiny waiting room was packed and no sign of taking people back. It's as simple as not overbooking.


Winter Lee
7 years ago
My appointment was 1:15pm I arrived at 12:45 pm and waited 2 hours to been seen I'm never coming back to this place


zero4conduct
7 years ago
Very poor service. Twice I had to reschedule because they were running an hour late. On the third attempt to have a tooth filled, I was given novacaine and the dentist disappeared for half an hour . I walked out. They book too many patients for one dentist so expect poor service and expect to run late. As for the Bob Miller review calling me a "loser", maybe he should go back to school and learn how to spell.


Bob Miller
8 years ago
Mr zero is copletly wrong people very polite and I never had a problem with appointment. They took me early when I got there early. And always keeped my appointment. They never mad me wait. Maybe the problem is mr Zero is a losser. I highly recommend them..Totally satisfied.


Jarvis KXM
9 years ago
Everyone was really nice, not to mention for ONCE the dentist asked me what I wanted to do about the problem, save the tooth or pull it, and since my request was reasonable they went with it. I had never been happier at the dentist. The wait was no issue, as there was none, and twice now they took me within the hour for an emergency. Literally switching my insurance so I can continue going there.


CaLissa Cummings
11 years ago
Very pleased with their customer service. They are very pleasant.


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