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Amanda
2 years ago
My experience since the beginning has always been amazing. My doctor was great, the hygienist was awesome but the reception specifically Amanda who said she was the manager did not have great customer service skills and was actually quite rude to me. I called to reschedule my appt that I made 6 months ago because I will now be out of town during that time. I let her know that I really needed to keep my appt in the same month that it was already scheduled in due to me having surgery and having braces. She did not have any sympathy and actually told me that my appt wasn't an emergency. She then scheduled me 2 months later. I canceled and booked different facility who could get me in sooner. All it takes is one person to ruin an experience. Thanks! Update: after leaving this review the manager called me back and offered me a sooner date. Thanks.

Matthew McDermott
2 years ago
I would strongly not recommend this dentist office to anyone. The staff is rude, They don't care about the patient all they care about is money and however they can go about to your money. This clinic is a big waste of time.

Amanda
2 years ago
My experience since the beginning has always been amazing. My doctor was great, the hygienist was awesome but the reception specifically Amanda who said she was the manager does not have great customer service skills and was actually quite rude. I called to reschedule my appt that I made 6 months ago because I will now be out of town during that time. She did not have any sympathy and actually told me that my appt wasn't an emergency. I let her know that I really needed to keep my appt in the same month that is was already scheduled in due to me having surgery and having braces and she then scheduled me 2 months later. I canceled and went to a different facility who could get me in sooner. All it takes is one person to ruin an experience. Thanks!

Lexi Purdy
2 years ago
Awesome place to go, great communication, gentle handed, great atmosphere. Great place to go for dental work, felt comfortable and taken care of the whole time.

Mark Schlossman
2 years ago
They got cool fancy tools. Knowledgeable willing to teach in a way that makes things understandable! I love doctor Mcdonald best dentist ever.

Mark Schlossman
3 years ago
They got cool fancy tools. Knowledgeable willing to teach in a way that makes things understandable! I love doctor Mcdonald best dentist ever.

Erin Boushee
3 years ago
My kids are always excited to go and they make the dentist experience enjoyable!

Kay Sundquist
3 years ago
Back in the 60's I lived in Grand Forks & by word of mouth, found an excellent dentist on the east side. Dr. J. McDonald had his office downtown near the river. Presently I drive 60 + miles to McDonald Dentristry and its worth every mile. These people are pleasant, gentle, efficient, up to date and do everything in their power to help me keep my own teeth. Besides this their office staff is so welcoming & pleasant that they make me feel more like Iv'e come to visit an old friend. I'm remembered, greeted, invited to sit, have some coffee or water. Upon leaving I'm never left to just go out the door, forgotten til next appointment. The friendly "good byes, have a good day" are uplifting leaving me feeling good about myself & ready to do some shopping before going home. For as long as I am able to get there, its McDonald Dentistry for me.

ericanderson14
3 years ago
Quality dental work you can depend on. Friendly caring staff always with a warm welcome. From cleaning, to cavities, to braces, I've always been very pleased. The sincere care and comfort they give makes a trip to the dentist office an enjoyable experience.

Alexis Stechmann
3 years ago
Awesome staff! I leave super satisfied every time I go :-)

Kasey Olson
3 years ago
Very personable staff! I had a crown done in office the same day, and I was informed every step of the way! Highly recommend

Darrell Hursman
3 years ago
You did great!!!

Kimberly Durbin
3 years ago
Great service and people!

Katelyn Wick
3 years ago
This was my first visit to the dentist since I've moved (3 years ago!) the staff was warm, welcoming and so friendly!! The hygienist Sara was gentle and had the best bedside manner!! I highly recommend them!

Gary Lemieux
3 years ago
McDonald Dentistry has been nothing but a positive experience for our whole family. My wife and I, Children, and grandchildren have always been treated with care for either regular or emergency service. Any time we have had dental problems McDonald Dentistry have made getting an appointment or getting treatment very easy. If you want exceptional treatment by exceptional people go to McDonald Dentistry.

ericanderson14
4 years ago
Quality dental work you can depend on. Friendly caring staff always with a warm welcome. From cleaning, to cavities, to braces, I've always been very pleased. The sincere care and comfort they give makes a trip to the dentist office an enjoyable experience.

Tim M
4 years ago
McDonald Dentistry has been providing general and specialty dental care for me for the past 50 years. They are the regions dental experts and providing you with the best care possible. I strongly recommend McDonald Dentistry.

Kasey Olson
4 years ago
Very personable staff! I had a crown done in office the same day, and I was informed every step of the way! Highly recommend

Kay Sundquist
4 years ago
Back in the 60's I lived in Grand Forks & by word of mouth, found an excellent dentist on the east side. Dr. J. McDonald had his office downtown near the river. Presently I drive 60 + miles to McDonald Dentristry and its worth every mile. These people are pleasant, gentle, efficient, up to date and do everything in their power to help me keep my own teeth. Besides this their office staff is so welcoming & pleasant that they make me feel more like Iv'e come to visit an old friend. I'm remembered, greeted, invited to sit, have some coffee or water. Upon leaving I'm never left to just go out the door, forgotten til next appointment. The friendly "good byes, have a good day" are uplifting leaving me feeling good about myself & ready to do some shopping before going home. For as long as I am able to get there, its McDonald Dentistry for me.

Erin Boushee
4 years ago
My kids are always excited to go and they make the dentist experience enjoyable!