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Lisa Bradley
a year ago
My daughter had an appointment today for a few fillings. While in her chair, Dr. Puneeta Keer tells her assistant "this is going to take long there are so many" and "I'm starting to not like my job" as they roll their eyes at each other and the assistant giggles as if it were funny. My daughter went in there nervous and anxious, even verbally expressed her feelings to Dr. Keer and that's how she was treated. We have been coming here for years but NEVER AGAIN!! If you don't like your job then QUIT. I am absolutely disgusted and outraged by the sheer disrespect, disregard and unprofessional behavior.

Amy Faust
2 years ago
Dr Keer was AWESOME! My daughter had never had a tooth filled and was extremely anxious. Dr Keer was so kind & sensitive, addressing her fears and confidently getting the job done. Very grateful to have found someone who cared for my child as if her own. Will be bringing the entire family back to MAYO Dental.

Gayas Sayed
2 years ago
Dr.Punita Keer She has so much experience and her entire team super professional. Got my several treatments done everything was on Point and results were Amazing Thank You Dr.Punita Keer & Mayo Dental Team. I would highly recommend this place. Trust me everything you read this was my experience.

Summer Young
2 years ago
Michelle is a wonderful hygienist. She gave me more information and help than anyone ever has and really cared about my health. Thank yo, Michelle!

Nancy Chen
2 years ago
My whole family comes here, my favorite place. Great people, great service. 10/10 recommend!

Guadalupe
2 years ago
worse services ever. They always try to play smart, people who works upfront (desk) are the worse their customer services is poor, they don't know what they doing and charge you for staff that was never discuss on previos visit. When you ask for explanation, all they say is "they don't know , but thats the price to be paid" I definitely will never recommend this place to nobody .

Rita Creek
2 years ago
Dr. Puneeta is amazing! I went in pretty nervous requiring a tooth abstraction, she removed the tooth in a matter of minutes. Everything was done in a comfortable and professional environment

Victoria Ewing
2 years ago
I had been to Mayo Dental previously years ago and was impressed. But after my recent experience I am now actually thinking of moving my insurance to another provider just so I can go here. I had been treated poorly at another dentist's office and what was scheduled to be a temporary crown ended up becoming a tooth extraction. Since the dentist at the other location had cracked my tooth I was scared to continue the process of an extraction or even trust their opinon. I was so upset I called my mom, who has been going to Dr. Keer for years, and she got me an emergency appointment within 2 -3 hours! They were able to help me and guide me in the right direction. I really appreciate how kind and informative they were. 10/10

Joel Saravia
2 years ago
(Translated by Google) The worst customer service I have ever received. Call this place to find out what you needed to do to get your care. I asked for attention in Spanish, because outside their premises on an LED screen they announce that they serve in this language. I was passed the person who does it and after trying to explain the care I wanted. This person just asked me: are you a new customer? Or are you already our client? To which I replied that I was a new customer. He only told me: "we do not attend" or "we do not receive new clients". And he hung up the call. I just want to tell this person that if you're Latina and your job is to serve our community, you're terrible at customer service. If I spoke English well I think I would have felt more comfortable talking to the person who initially answered my call, super friendly. Perhaps you have been working there for your years and your arrogance and contemptuous way of treating Latinos is perceived in your tone. If you are not a client there and you do not speak English. Don't bother calling. They will treat you miserable. (Original) La peor atencion al cliente que e recibido. Llame a este lugar para saber que debia hacer para obtener su atencion. Pedi atencion en espanol, por que fuera de su local en una pantalla LED anuncian que atienden en este idioma. Me pasaron la persona que lo hace y despues de tratar de explicar la atencion que queria. Esta persona solo me pregunto: eres cliente nuevo? O ya eres nuestro cliente? A lo cual respondi que era cliente nuevo. Solamente me dijo: "no atendemos" o "no recibimos clientes nuevos". Y colgo la llamada. Solo quiero decirle a esta persona que si eres latina y tu trabajo es atender nuestra comunidad eres pesima en atencion al cliente. Si hablara bien ingles creo que me hubiera sentido mas comodo hablando con la persona que inicialmente contesto mi llamada, super amable. Quizas tienes tus anos trabajando ahi y se te percibe en tu tono tu altaneria y despectiva forma de tratar a los latinos. Si no eres cliente de ahi y no hablas Ingles . Ni te molestes en llamar. Te trataran de manera miserable.

Lynn Ebel
2 years ago
Worse place ever !!! Made a appt for my 11 yrs old that had a bad tooth a week and a half ago and because I couldnt come to my phone to confirm when they wanted which they did call 2x back to back they gave her appt away and told me and my daughter she couldn't be seen, how unethical is this. Don't bother to make an appt. there youll never know if it's given away to on of there friends especially if your a state MD card holder you come last to them . We made another appt with a dentist that didn't wait to see my daughter in a week or two when he heard the situation and what Mayo Dental did he saw her immediately. Thank God there's still good ethical people in this world Mayo Dental take a lesson .

Heidi M
2 years ago
Abandoned patient missing my crown after 2months (8left messages )of trying to get Z or anyone to give me a treatment plan i never get a call back. So beware unless its a cleaning Or easily gotten insurance xrays &office fees you cant get em on the phone no matter how you beg for HELP!

Iris Mendez
2 years ago
(Translated by Google) Be careful In that place I lived my worst nightmare. They almost killed me. They took out a tooth without anesthesia, and not only that...they also hurt my tooth on par. I had to go to another dentist to have an X-ray done. It took three months for the gum to close. It seemed as if the lady who pulled my tooth had poison on her hands. And apart from that, the same receptionist acts as an assistant. The service is the most horrible I would never recommend this place. (Original) Cuidado En ese lugar vivi mi peor pesadilla. Casi me matan. Me sacaron una muela sin anestesia, y no solo eso..tambien me lastimaron la muela de la par. Me toco ir a otro dentista a que me hiciera una radiografia Tarde tres meses para que la encilla se me cerrara. Parecia como si la senora que me saco la muela tenia veneno en las manos. Y aparte de eso, la misma recepcionista ase de ayudante. El servicio es el mas orrible Nunca recomendaria este lugar.

Heidi M
3 years ago
Abandoned patient missing my crown after 2months (8left messages )of trying to get Z or anyone to give me a treatment plan i never get a call back. So beware unless its a cleaning Or easily gotten insurance xrays &office fees you cant get em on the phone no matter how you beg for HELP!

Iris Mendez
3 years ago
(Translated by Google) Care In that place I lived my worst nightmare. They almost killed me. They took out a tooth without anesthesia, and not only that ... they also hurt the tooth of the pair. I had to go to another dentist to have an X-ray done It took three months for the gum to close. It seemed as if the lady who pulled my tooth had poison on her hands. And apart from that, the same receptionist serves as an assistant. The service is the most orrible I would never recommend this place. (Original) Cuidado En ese lugar vivi mi peor pesadilla. Casi me matan. Me sacaron una muela sin anestesia, y no solo eso..tambien me lastimaron la muela de la par. Me toco ir a otro dentista a que me hiciera una radiografia Tarde tres meses para que la encilla se me cerrara. Parecia como si la senora que me saco la muela tenia veneno en las manos. Y aparte de eso, la misma recepcionista ase de ayudante. El servicio es el mas orrible Nunca recomendaria este lugar.

Alissa Ferranti
3 years ago
I used to be a patient here, and when I was an active patient is what I have based my review on. You're welcome. Clearly nothing has change based upon the owner's response to this. This is the most unfriendly and rude establishment I have ever been to. Both the dentist and receptionists I dealt with were nasty and stereotyped me. I will never come here again.

Alissa Ferranti
4 years ago
I used to be a patient here, and when I was an active patient is what I have based my review on. You're welcome. Clearly nothing has change based upon the owner's response to this. This is the most unfriendly and rude establishment I have ever been to. Both the dentist and receptionists I dealt with were nasty and stereotyped me. I will never come here again.

cast away
4 years ago
excelent Dental business ,Dr Puneeta Keer take care of my problem very professional. The entire staff is very professional and friendly. I would recomended Mayo to all my friends .

cast away
5 years ago
excelent Dental business ,Dr Puneeta Keer take care of my problem very professional. The entire staff is very professional and friendly. I would recomended Mayo to all my friends .

Happy Destroyer
5 years ago
Very good experience! Had some procedures done, staff is very kind and helpful. My favorite dentist for sure!

Teresa Ebel
5 years ago
Crook of a dentist What an absolute ripoff, Dentist is a real crook! Had to cancel an appointment last minute due to a monetary emergency and I was charged $100 cancellation fee. When I asked if I could keep the appointment and be billed for the $177 the appointment would've cost the answer was no either I pay the $177 and come to the appointment that day or I'm charged $100 cancellation fee