Mary Osborne has worked in dentistry for over forty years. She brings to her work the experience of day to day, hands on clinical dentistry as well as a wide range of knowledge gained in working with dental practices around the world. Marys education and experience as a dental hygienist and patient facilitator help her to understand both the rewards and challenges of practicing dentistry. Her love of learning, and deep belief in personal and professional growth through authentic communication have made her a respected and admired advisor to dentists and their teams for many years.
Mary has been a lifelong student of effective communication. As a mother she sought insights into how to communicate authentically and clearly with her children. As a hygienist she came to understand the importance of becoming a change agent, helping patients pursue health. As a facilitator she has learned the power of speaking thoughtfully and listening carefully to create a safe environment in which people can grow and learn.
Mary is known internationally as a writer and speaker on patient care and communication. Her writing has been acclaimed in respected print and online publications. She is widely known at dental meetings in the U.S., Canada, and Europe as a knowledgeable and dynamic speaker. Her passion for dentistry inspires individuals and groups to bring the best of themselves to their work, and to fully embrace the difference they make in the lives of those they serve.
Dentistry is changing. Health care is changing. As the post pandemic model of health care evolves, those of us in dentistry are uniquely positioned to have a positive impact on the overall health of our patients. To activate what you know about health into what you do in your practice requires a fresh, new perspective. This workshop is designed to help you step outside of your current perceived limitations. It is designed to help you develop communication and systems that move away from a procedure based model and into a whole person model.
A Whole Health practice sees each patient as a whole person deserving of information, support, and services that enhance vitality and longevity. We get to know our patients over time and personalize information to their needs and wants. And there is more we can do. In this workshop we will explore:
Whole Health Dentistry invites the active involvement of everyone on the team. No matter the job description, each of us can influence patients beliefs and actions. Knowledge about health is not enough. Empathy, positivity, and clear communication are needed in a healthy team. A Healthy Team is not a model of perfection, but a commitment to working together in healthy ways to achieve shared goals. In this workshop you will learn:
A Whole Health Practice must be fiscally viable. The traditional dental procedure-based model is not designed to support whole health. Narrowly defined, commodity based systems and fees do not encourage a whole person approach to care. We will explore together:
If you are ready to move toward more effective communication and greater reward in in a truly health centered practice please click here or call today (206-937-5851) to register and be a part of this unique learning experience.
You shouldnt have to do it all; to be responsible for everything in your practice. Every person who works in a dental office has the potential to help patients make healthy choices. Every person can learn to listen deeply and speak compassionately. You can develop a team of people who come together with true commitment to a shared purpose, and the communication skills to achieve your goals.
If you want a workshop or retreat experience exclusively for your team, I will come to your office or to an off site facility. I will personally help you create a safe environment which fosters learning and growth, mutual accountability, and respect.
Coming together with other like minded professionals creates a dynamic learning experience. Sharing questions, insights, and strategies for change in a supportive learning environment leads to real, sustainable change. I love providing the content and the process to help teams take their communication to the next level. Mark your calendar and plan to joins us for an experience your team will be talking about for years to come.