Marks Family Dentistry

Marks Family Dentistry - General dentist in Mechanicsville, VA
9150 Dickey Dr, Mechanicsville, VA 23116
Open
Closes at 5:00pm
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday7:30am - 1:00pm
SaturdayClosed

Reviews

Rating 4.4 out of 5 based on 39 reviews

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well idk
2 years ago
This place is incredibly expensive and money hungry thieves. I had a procedure done there and the dentist told me that they didn't want me to pay a big bill so they quoted me $70 that I would have to pay that day and then the insurance would cover the rest. I paid the $70 and then they sent me a $200 bill and they harassed me to pay and sent me threatening voice mails. DO NOT GO TO THIS PLACE!!!!!


Jack Margulies
2 years ago
I love coming here. Everyone is always very pleasant and always smiling. Dr Brandon is very good at everything that I have done so far. I would recommend them to everyone


Chris Atwood
2 years ago
There was an miss understanding regarding insurance. I had them do extra work that I would not have had them do to use up some of the money that I would have been getting from insurance. I was on a tight budget and was very careful to not get work done that I could not pay for. They ended up sending me a check to reimburse me from insurance. Several months later, I received a bill. When I tried to work it out, Kelly was nasty and had a terrible attitude. I really liked my dentist and their assistants, but would never go back to this place or recommend it to anyone else.


Amanda Baker
3 years ago
Have been going for years. They are great here. Friendly staff! I have seen Gerry, Andy, Chelsea, another hygienist, Dr. Brandon, and Dr. Norman, by far the best in practice. They make you feel comfortable and they really care! I would highly recommend! They explain billing very well especially Kelly! She is very knowledgeable!


Kristen deBarros
3 years ago
FRONT DESK FAIL - especially Kelly I have been going to Dr. Marks for years. I am very upset to announce that I will no longer be returning because of a front desk / insurance error + Kelly's attitude after their mistake. I set up an appointment and the company didn't ask for my insurance company on the call, other doctor's have taken it beforehand. I was even set up as a new patient because its ad been a while. Once I arrived, they took my insurance card and didn't note if I was in net work or not. They should have asked for the card info, especially because I was "new" and confirmed before the service if I was in or out of network. They had me sign a sheet which they told me would change AFTER they figured it out with the insurance company, still not notifying me that I was out of network and this sheet price would become my actual payment. I called to figure it out with them afterwards and Kelly, the front desk woman, was very demeaning and rude. She kept repeating my name over and over and trying to lecture me and even slightly elevated her voice. Dr. Marks has always been so helpful and I considered him my family dentist. It is very disappointing that his front desk / insurance woman have left such a bitter taste in my mouth.


Amanda Baker
3 years ago
Have been going for years. They are great here. Friendly staff! I have seen Gerry, Andy, Chelsea, another hygienist, Dr. Brandon, and Dr. Norman, by far the best in practice. They make you feel comfortable and they really care! I would highly recommend! They explain billing very well especially Kelly! She is very knowledgeable!


Kristen deBarros
4 years ago
FRONT DESK FAIL - especially Kelly I have been going to Dr. Marks for years. I am very upset to announce that I will no longer be returning because of a front desk / insurance error + Kelly's attitude after their mistake. I set up an appointment and the company didn't ask for my insurance company on the call, other doctor's have taken it beforehand. I was even set up as a new patient because its ad been a while. Once I arrived, they took my insurance card and didn't note if I was in net work or not. They should have asked for the card info, especially because I was "new" and confirmed before the service if I was in or out of network. They had me sign a sheet which they told me would change AFTER they figured it out with the insurance company, still not notifying me that I was out of network and this sheet price would become my actual payment. I called to figure it out with them afterwards and Kelly, the front desk woman, was very demeaning and rude. She kept repeating my name over and over and trying to lecture me and even slightly elevated her voice. Dr. Marks has always been so helpful and I considered him my family dentist. It is very disappointing that his front desk / insurance woman have left such a bitter taste in my mouth.


B Lackey
4 years ago
Dr. Aaron Marks and his staff are top notch. Great facilities and fantastic use of technology. Dr. Aaron listens carefully to your concerns, follows up, follows through and is an outstanding dentist.


Dedra Hampton
4 years ago
Very professional and accommodating dentist hygienists. The staff was very friendly. I highly recommend Dr. Marks Family Dentistry.


Blake Seal
4 years ago
Best dental experience I've ever had! My hygienist, Andi, was extremely knowledgeable and thorough. She was very bubbly and made me feel very comfortable! I left there with all of my questions answered and less fear of having my teeth cleaned


Dedra Hampton
5 years ago
Very professional and accommodating dentist hygienists. The staff was very friendly. I highly recommend Dr. Marks Family Dentistry.


Blake Seal
5 years ago
Best dental experience I've ever had! My hygienist, Andi, was extremely knowledgeable and thorough. She was very bubbly and made me feel very comfortable! I left there with all of my questions answered and less fear of having my teeth cleaned


B Lackey
5 years ago
Dr. Aaron Marks and his staff are top notch. Great facilities and fantastic use of technology. Dr. Aaron listens carefully to your concerns, follows up, follows through and is an outstanding dentist.


Alison Mullins
6 years ago
On my 9th year coming to Mark's Family...I am always so pleased with prices, service and overall exceptional quality of care. Andy is my favorite technician, and all 3 dentists are fabulous.


Kitty Bush
6 years ago
Excellent hygienist. Dr Norman gave through exam.


Rachel Weirup
6 years ago
Michelle was great and very gentle. It is also a very nice office.


Ashley Hawkins
6 years ago
They do not participate with any insurance, be absolutely sure to read every single word of each form and fully understand all of it.


William R Zak
6 years ago
This is a first-hand rate dental practice. From the moment I walked in, every staff member was polite and courteous. Everything that they did they explained thoroughly before it was done to me. My hygienist, Andi, was extremely skillful and professional, and my cleaning was painless. Dr. Aaron Marks was very professional and thorough with my examination. To me this is the way every type of medical care should practiced, but such treatment of patients today is sorely lacking. I would heartily recommend Marks Family Dentistry to anyone who wants the best in dental care.


Rachel Schooff
6 years ago
Thank you Dr. Norman Marks for taking care of my pain yesterday. I have always recommended your practice and will definitely continue to do so. I can't thank you enough!


Rich Laliberte
6 years ago
I've been a patient of Dr. Marks for over 20 years . His practice and all that are employed there make going to the dentist a pleasurable experience . All of his clients seem too be priorities rather than customers . I had an emergency in a snowstorm and Dr. Marks told me to meet him at the office in 30 minutes . Who does that ? So grateful his sons are carrying on the family business .


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