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Justin Frisbie
2 years ago
So, I originally loved this dentist office. I originally gave them a 5-star review, but after the second time they screwed me over, I'm changing my review. Lately it seems like all they care about it trying to up charge you for services you don't need and schedule you for appointments without your knowledge, and when you inevitably miss the appointment, they send you a bill for $45.00 in the mail and make you pay it before you receive any additional treatment(s) for them. I'm not going here anymore, I'm cancelling on Monday and they're not getting another dollar from me - Stay away from them.

K P
2 years ago
This woman should be in jail for being a manipulative con artist and that office should be shut down. Because of going to her for years (before i knew better or caught on to her scam) i now need thousands of dollars worth of work from a legitimate dentist. Had to have all my top teeth pulled, which I dont recommend. And no have to have dentures when i am barely in my 30s. Why? Because when i went to her, she wouldnt tell me anything regarding the health of my teeth until it was too late then all of a sudden i needed $1600+ root canals. And the fact that she completely took advantage of me and my disability being blind and having to rely on her to tell me the truth, i truly hope she gets the just karma she deserves. Whether it be this life of the next! You ruined my teeth and my life!

Susan French
2 years ago
Excellent care, efficient, Covid protocols in place. My first visit, will definitely be back, and would recommend.

David Haman
2 years ago
VERY CLEAN & FRIENDLY STAFF! THE TOPS!

suzieee suzzz
2 years ago
lady at front desk is super nasty.

Lee Bachman
2 years ago
they dont care about you at all as a patient.got a set of partials bout 8mos ago told dr lucia when she put them in they didnt fit.she ignored me and didnt care.call them today 8mos later and now i cant get in till August for a 5min app.they tell u there call anytime if your unhappy.but thats a lie cause from sr Lucia to her dental hygienist to the secretary they dont care bout any patient.horrible practice please dont ever ever go there

Db B
2 years ago
Worst receptionists at the front desk ever. So extremely rude and snotty with there attitudes. NOT TO mention the dental assistant as well .I don't know who hired these people. This place definitely fell off and we have been going here for YEARS. Never felt so uncomfortable as I did recently at this place. Worthless. I'm def leaving this place. Money hungry as hell also.

Ashley Terino
2 years ago
Called to see if there was a availability to be seen and receptionist was very rude.

G Man
2 years ago
I called and got a voice message stating the hours they are open. I called during these hours and can't get anyone to answer. Unbelievable!

Susan French
3 years ago
Excellent care, efficient, Covid protocols in place. My first visit, will definitely be back, and would recommend.

Ashley Terino
3 years ago
Called to see if there was a availability to be seen and receptionist was very rude.

suzieee suzzz
3 years ago
lady at front desk is super nasty.

Lee Bachman
3 years ago
they dont care about you at all as a patient.got a set of partials bout 8mos ago told dr lucia when she put them in they didnt fit.she ignored me and didnt care.call them today 8mos later and now i cant get in till August for a 5min app.they tell u there call anytime if your unhappy.but thats a lie cause from sr Lucia to her dental hygienist to the secretary they dont care bout any patient.horrible practice please dont ever ever go there

David Haman
3 years ago
VERY CLEAN & FRIENDLY STAFF! THE TOPS!

G Man
3 years ago
I called and got a voice message stating the hours they are open. I called during these hours and can't get anyone to answer. Unbelievable!

Db B
3 years ago
Worst receptionists at the front desk ever. So extremely rude and snotty with there attitudes. NOT TO mention the dental assistant as well .I don't know who hired these people. This place definitely fell off and we have been going here for YEARS. Never felt so uncomfortable as I did recently at this place. Worthless. I'm def leaving this place. Money hungry as hell also.

Molly Chase
3 years ago
These people are thieves! They give you appointments without you knowing then call you an hour before your appointment to "remind" you then charge a $45 no show fee when you can not make it. I understand that you loose money when appointments go unfilled but to trick people into a fee is not the right way of making a living. New young Doctor trying to get established may need to hire better more competent front staff who can schedule and confirm appointments adequately.

Kay
3 years ago
I have been going there for over a year for cleanings. I have recently had pain in one of my upper molars, and had Maria Lucia's office do ex-rays about a month ago. I was then told that a piece of my enamel had chipped off which was causing my pain and that I would need a "small filling". I've been to their office 3 or 4 times, and have maybe seen Maria Lucia for a grand total of 2 or 3 mins per visit, at MOST. I have been unhappy with their service since my first visit, when one of their hygienists made some inappropriate comments about my nasal piercings, and snotty, condescending remarks about my wanting to get my teeth whitened before getting a dental implant, as whitening is more affordable to me right now. I was just told by my new dentist, that I have a years' worth of decay between two of my teeth (the teeth that were examined a month ago by their office) and I will now need a root canal. This could have 100% been avoided, had Maria Lucia and her hygienists took the time while examining their patients instead of rushing through to get you out the door. I highly recommend avoiding this office - they do not care about you or your well-being. They want you in and out.

Angelina Corron
3 years ago
Not even a patient yet and already had a poor experience. Called to ask if they accept my insurance and she gave me a "we accept Fidelis but not Medicaid" and since I have Medicaid through Fidelis you can see where I was slightly confused. I hung up and went to Fidelis's patient portal and saw that they do indeed accept my insurance. I called back to tell her that there must of been a misunderstanding on my part bc it says they accept it and she cut me off and said "what I said was we don't accept straight Medicaid" when her exact words were "we accept Fidelis but not Medicaid". Hung up while I was in the middle of a sentence. Very very very rude and unprofessional. I'd rather pull my wisdom tooth out in my kitchen than go there.

Judy Shoenthal
3 years ago
I refuse to go to any other dental office. I was deathly afraid of the dentist for years and years. I finally had no choice but to go to a dentist, so I picked Dr. Lucia. She is always so kind, and extremely talented at what she does. She listens to my concerns. I no longer fear going to the dentist as long as she is my dentist! The staff is always so cordial too. I love them all.