We look forward to providing you with the most advanced dental care available. We hope that this information will help you to understand our office policies and philosophy of patient care. Each patient and family member is important to us. We want you to feel comfortable in choosing our office for your all of your dental and hygienic needs.
Mission: To provide all patients with the best dental service possible, by using genuine enthusiasm, warmth & compassion. Dr. Roa is committed to providing patients with the highest quality of dental care. It is his goal to maintain a caring environment that is respectful of all people.
Lifestyle and Hobbies: Dr. Roa and his wife, Ann, have resided in Dunlap, IL for over 24 years. Dr. Roa has one son, Oliver. Dr. Roa enjoys serving the community and is an avid golfer, enjoys hiking, cycling, reading and traveling.
Reviews
Rating 4.8 out of 5 based on 774 reviews
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newest oldest highest lowestStephanie Torralba
a year ago
Worst office ever! They reschedule almost every appointment they make. I just got rescheduled for the third time for my annual cleaning. I was sent to collections even though they owed me a credit. I had to spend hours of my time trying to get it worked out. The office manager was never in the office and wouldn't call me back. I had to go all the way through corporate to get help. It's a shame that the office is such a mess, Dr. McKone is a wonderful dentist and the hygienists have always been great!
Karla Vansaghi
a year ago
I came to this Dental office with another dentist who became partner or whatever the situation. He passed away and since I have felt like a number to these people. Even told the hygienist my situation with another corporate dental company and how I hated being a sale to them. My most recent visit was just routine and there was a new dentist there. I felt like I got good service and I agree they are all friendly. My complaint and reason for the 2 stars is they recommended MI paste to help me with dry mouth since I take meds that lowers my salvia and causes dry mouth. I asked how much it would be...... $10 okay I am sold. Next I know, I am receiving a $245.00 bill from them because my insurance would not pay for the MI paste. I can't afford $245.00 paste. Now I have called multiple times for a manger and can not get a manger to call me back. Very frustrating.
Realtor
a year ago
This office was wonderful at first. I had a great dentist and always excellent hygienists. Until this year. My dentist moved away... although the one remaining dentist is good. However, NOW they completely disregard the patients' needs. I just walked into the office at 8:57 for my 8:00 appointment. Was told my appointment had been canceled. NO text, email, or phone call to let me know. Oh, and they can't get me in... anytime in the near future. Now, there were at least 3 office staff there, so there's no excuse for no communication with patients if they're shortage of hygienists causes cancelation. This office went from 5-star to 1-star in a few months.
josh b.
a year ago
I switched from Marcins because cancelled appointments, over billing issues, and final straw won't do cavity wanted to have my get a root canal so went to another place and they did my cavity and other doctor wondered why a root canal.
julie evans
2 years ago
My family was absorbed into this practice when our dentist, Gary Stamm, retired. Started out ok but you don't ever get the same hygienist twice, the older dentist was so rude to my daughter on one occasion and on the next, overheard him scream at the assistant - twice! They kept cancelling my husband's extensive dental work week after week to the point that he had to make other arrangements with another dental office. So unprofessional. Their prices have skyrocketed and their service declined. You can't even get them to answer the phone. Our family has left.
Kimberly
2 years ago
Billing department needs help! So frustrated. Never had so much trouble with bills. Use to be good care - not so much anymore.
Margaret Irby
2 years ago
Never had a bad experience since coming here until this visit. Very rude hygienist. Spoke to me like I was a child. Never in my life have I seen such behavior from a dentist office
madi lopez
2 years ago
Very unprofessional, Doesn't use sanitary tools, over very rude and worst experience.
Lauren Demitrack
2 years ago
Quick and thorough! Always feel better after a visit.
Stan Biggs
2 years ago
Very friendly staff. I would recommend Marcin Dental to anyone needing dental care.
Darla Martin
2 years ago
My experiences with Marvin Dental are always positive. Yesterday I came in to have my teeth cleaned. The technician was very professional, and very nice. I was in and out in a short amount of time.
Charles Howard
2 years ago
Dr. McKowen has been very good at taking care of problems and making them right. He is a good dentist and very fair. He is concerned about his patients and doing what is right.
Roland Walker
2 years ago
Lee-Ann is my dental hygienist & she is fantastic! LeeAnn was the first (and only) person to recommend that I begin using a Water-Pick. It turns out she was 100 percent correct and my dental concerns have significantly improved. LeeAnn is friendly, knowledgeable, and professional. I highly recommend asking for LeeAnn when visiting Marcin Dental on University in Peoria IL.
Steve Lueken
2 years ago
Very good experience. Lady that cleaned my teeth did very good job and was pleasant to talk to.
angie faulkner
2 years ago
My mom needed an unplanned visit for an Abscess. The clinic got her in the next day and then set us up for an oral surgeon for the next day. Staff is friendly and efficient
Randy Taylor
2 years ago
Everyone was very kind and professional.
Lynnette Carter
2 years ago
Love Dr Mckone! I have always had a good experience at this dentist office.
J T
2 years ago
Always great customer service. The hygentist was very friendly and efficient.
Ernie Brust Sr
2 years ago
I had Marcin Dental of Peoria reline my upper denture, Dr Mckone is the best when it comes to any dentistry . I remember going to him to have him look at my lowers , he pulled them the same day, without pain. Or any excessive measures taken . I would drive many hours to have Do Mccone take care of my teeth.
Chris Parlier
2 years ago
Awsome hygienist ... Very gentle.
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