Marcellus Smiles Family Dentistry, Drs. Jirousek and Merry

19 South St # 3, Marcellus, NY 13108
Open
Closes at 5:00pm
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 3:00pm
SaturdayClosed

Reviews

Rating 4.9 out of 5 based on 103 reviews

Sort by

newest oldest highest lowest

Scott Barrie
a year ago
I called to reschedule my appt was was able to come the next day due to cancellations. They easily handled my change of insurance, answered coverage questions and the dental hygienist was very competent and pleasant. Very positive experience, as have been all prior visits


Beverly Everding
2 years ago
Always a pleasant experience. Excellent dentists, hygienists, and staff.


Neil
2 years ago
What an amazing dentistry team. We love going there. So polite too.


James Chattin
2 years ago
7/20/2022: Saw Pam yesterday and she as friendly and professional. Thanks. Jim Chattin


Michelle Lester
2 years ago
I have always had anxiety going to the dentist, but not when I am going to see Dr. Merry and all the friendly people at the office. I really have been more relaxed when going there.


Clark Maher (2W Lake B&B)
2 years ago
Who knew having your teeth cleaned doesn't have to be painful? Kind, caring & knowledgeable....for the 1st time in my life I actually look forward to going to the dentist!


Katrina Ercole
2 years ago
No waiting, taken right on time. Friendly staff, nice new space. Highly recommend!


buda caramma ida sonia
2 years ago
I went to this place at the end of April with my daughter for a simple dental cleaning routine. The person who worked with my daughter was amazing and the office was very clean. For this, I'd give them five stars. However, something went wrong. I was in the office for the first time and I asked to the front desk which one of my two insurances they would accept: Molina or Guardian. They told me that they would accept Guardian. Every time I asked, the lady who answered me was positive about it. I was quite confident! The shock came with the bill: Guardian covered only $50 and I had to pay $214 which was a heavy bill to us as a family. I found this really annoying since I have two insurances and I ended up having to pay the bill all by myself. When I went there to ask for an explanation, the lady who gave me the wrong information told me that I should've known better about the topic; after I told her that she was positive about Guardian when I had asked her, she checked a book and eventually she told me that they weren't in the Guardian circuit. Why didn't she tell me in a first place so I could've made a better choice for my family? Before I called their office, I called other family dentists and all of them gave me really clear information about the insurance. They told me that if I would go with Guardian, which they would accept, I would have to pay all of the money that they didn't cover because it wasn't in the same circuit. I'm 100% positive about what the lady at the front desk told me. Her lack of information costed my family a bill that we weren't prepared to pay for. If you go to this place, double-check the information that they give to you. Very disappointed.


Gale Foote
2 years ago
I have recommended this dentistry to several family members and friends. The very best!


Joanne Styles
2 years ago
Always treated wonderfully & always receive excellent care


Kathleen Burns-Carne
2 years ago
They were incredibly thorough, and friendly. I would certainly recommend them to friends and family.


Nicholas Russell
2 years ago
Would like to thank everyone at the office was amazing. They made me feel comfortable and welcome from the time I stepped in the door. Thank you!!!


Shirley Doren
2 years ago
I had a very pleasant experience. Everyone I encountered was very professional and friendly


Carl Spencer
2 years ago
Always very competent and professional!


Alison Hider
2 years ago
The staff at Marcellus Smiles is GREAT! Wonderful with the kids and made them feel comfortable and relaxed. Thanks Marcellus Smiles!


Linda Jackson
2 years ago
Visiting this practice is always a great experience. I actually look forward to going to the dentist!


Alex
2 years ago
Great Cleaning, warm and friendly staff!


Patrick McDonald
2 years ago
Very friendly staff and helpful . They helped me get in contact with my old dentist office to get my old X-rays. They are helping me come up with a plan for future care.


J Burke
2 years ago
Excellent family dentistry. Professional and thorough.


Mary Ann Mead
2 years ago
Very thorough, responsive, and friendly staff!


Load more
Find the best dentist in: New York / Onondaga County / Marcellus / 13108