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Toya
a year ago
Brenda was an exceptional dental hygienist! I've been getting my teeth cleaned over 20 years and never received a thorough understanding about cleaning, flossing, rinsing, my gums, the list goes on! Dr. Obaisi was kind and descriptive and the front desk was welcoming. This was my first visit and my new dental home!!

pamela ames
a year ago
Office has a lovely tone ... quiet but warm ... like finding a nook in a busy zone Adisa was supportive and obviously easy to talk with ... her personal vibe helped with my anxiety ... thoughtful and I will willingly return

Charles S
a year ago
Great office and staff. Consistently on time, safety conscious, and professional.

Tiffany Sparks
a year ago
Staff and doctors are great. Most importantly, there is not a long wait when you arrive for your appointment.

Danny Brooks
2 years ago
My experience was ok except they had an unlicensed person working on my mouth while the hygienist finished up on another client. When everything was supposed to be done, I informed my hygienist that they had not cleaned under my bridge as usual. She stated that the unlicensed person was supposed to do it. I explained to her that - that person didn't even know that the bridge was there, because they aren't trained in dental hygiene. I pay good money to have my teeth cleaned, please don't have a none licensed person work on my mouth.

Cory Hartzol
2 years ago
I can't thank Manus Dental enough! Came through super last minute to re-cement my crown. Unfortunately didn't they didn't take my insurance but I was still able to get it done. Quick, Painless and Easy!

Tanya Garrett
2 years ago
This was my first visit the facility is very clean and the staff was polite helpful and professional.they address my needs.and the dentist Dr comings was very nicre.patuent and very understanding. I will definitely recommend this facility.

Aleah Jack
2 years ago
Very friendly and respectful staff and doctors. All procedures and follow up care was explained thoroughly.

Janice Brown
2 years ago
My experience at Manus Dental-Hyde Park was every bit of excellent. The doctors are great, the staff is AMAZING and the care is awesome. My favorite two are AJ and Casandra. Thanks for great experience you guys!!!

Jonathan Wenger
2 years ago
I went to Manus in February to have my wisdom teeth removed. The procedure went fine, the doctors were nice, but HOLY MOLY the billing here is crazy! I paid $850 out of pocket and my insurance paid the rest, and I move on with my life and personal budget. Fast forward to the end of July. I get a notice saying that I still owe $400! I call Manus and they forward me some to group they contract out to do their billing (I can't talk to anyone at the dentist office). They give me the run around, explain why there's nothing they can do about the payment, and eventually say "if I can't pay, it'll go to a collection agency". To make the matter more frustrating, my bill is full of contradictory information. My "total charges" are $269 and my "total balance" is $397. According to my bill, my "previously paid" is $62, but the woman at the billing agency said that I've made two payments worth $850 and $9. What in the world is going on? The bill is contradictory, and I'm receiving notice of my payments almost 6 months after my procedure. My issue isn't with how much I'm paying (I have good insurance and I don't know enough about the procedures to know if $1250 out of pocket is a lot or a little). My issue is that I paid, they told me I was okay, then almost 6 months later they reach back and tell me I owe an extra $400. My only consolation in this is that I was worried that my "surprise bill" of $400 was the consequence of my messing up. Maybe I didn't pay enough, maybe I missed a payment and this charge represents interest. If anything, it's comforting to know that I'm not in this spot because of my negligence. My warning to you is that you too could be charged hundred of dollars months after your procedure through no fault of your own. *** if you look through the other reviews, you'll find that I'm not the only one who has "surprise bills" from Manus.

Eboni Hearn
2 years ago
This was by far the quickest appointment ever. We were a little early, coming from the south suburbs with construction and during rush hour, we didn't want to be late. As a new patient there will always be paperwork, we couldn't finish completing it before being called to the back twice. We came, we were seen and done. One of our best experiences, thanks to the entire staff and surgeon.

HTC. Crystalgoshay@gmail.com 0
2 years ago
Very informative about what they're doing and what they see

carldabull
2 years ago
Very satisfied with every visit I've had definitely would recommend!

T Dousa
2 years ago
The office was well maintained, the personnel all followed safety protocols scrupulously, and the treatment by the dentist and assistant was excellent.

Lillian Rosner
2 years ago
Staff were so nice!

Claire Fan
2 years ago
I went to Manus as a new patient in March. Manus told me that everything was good to go for my insurance, and based on that, I made and kept my appointment. (I had asked them specifically to double-check about my insurance, because another dental office I had called that was supposed to be in-network had turned out not to be.) But afterwards, they sent me a bill, and my insurance company sent me an explanation of benefits saying they paid only part of the bill because Manus was out-of-network. This seems unfair given that it was on account of Manus's error that I was misled and made the appointment. I have called Manus 4 or 5 times now, and have never been able to reach a billing person on the phone or received a callback. What makes it even more frustrating is that this is clearly not because the Manus billing department is short-staffed: they keep resending me the bill, but for some reason refuse to engage with me about it.

Lakesha Bowdry
2 years ago
I'm a new patient and Everyone was very welcoming and the atmosphere was relaxing! My appointment was at 12:30 and i got seen right away! walked me through every procedure and gave details of what was going on with my teeth! I loved everything about my visit!

Sarah Hawthorne
2 years ago
I was able to see the dentist assistant in a few minutes after arriving for my appointment. The office was clean and sanitized.

Alia S
2 years ago
Over the course of a month, I made several visits to Manus Dental, which included a new patient exam, dental cleaning, and dental fillings. Ultimately I chose to discontinue receiving care at this dental practice for the reasons enumerated below. 1) Scheduling is a pain. What could have been two visits was stretched out into four. When scheduling, I was clear that I would like a dental exam and cleaning on the same day. However, upon the completion of the exam by the dentist I was informed that I was scheduled only for the exam and not the cleaning. Their explanation was that the dentist and the hygienist have separate schedules. In all my previous experiences with dental exams, they were paired with a cleaning. Not only is that not the case here, what is even worse is that you may not find that out until the day of your appointment. Decoupling the schedules of the hygienist and the dentist allows them to accommodate more patients for each type of service (at the expense of the patient, who may need to take time off on multiple days). More patients means tighter schedules for the dentists, so if you need some unexpected work done, you will need to schedule an additional appointment. During the actual appointments, the care I received felt rushed, as if the doctor was squeezing in my appointment during a coffee break. 2) Low quality of the dental work. The scheduling issue directly contributed to a decrease in the quality of the dental work that I received. Of the three fillings that were done at Manus Dental, within a couple of weeks one came off completely and the other was discovered to be in the process of detaching. Pictures of the partially detached filling revealed work that looked sloppy even to a non-professional like me. The process of redoing the fillings at a different dental office took significantly longer than the original fillings (but cost half as much, see point 3), which to me is an indicator that my procedures were not allocated the appropriate amount of time and attention at Manus Dental. Additionally, I have a suspicion that the dentists here are maybe a little too enthusiastic to prescribe procedures such as cavity fillings. During my exam, I was told that I have six cavities, whereas previous exams at different practices consistently revealed at most one or two each year (with no changes in my dental hygiene routines). I have not yet confirmed with my new dentist whether all those cavities actually need work, so this may be nothing but a suspicion, but it brings me to my next point: 3) Shady billing practices. For each of my visits, I was provided with a nice printout with all of the suggested procedures and associated costs. This was encouraging, given that several previous reviews mentioned that Manus Dental has been working on improving their billing transparency. However, upon comparing printouts from two different visits, I found that the exact same procedures (same tooth number, billing code, etc.) were quoted at different prices before insurance. Additionally, several entries were changed to different values with whiteout and ballpoint pen. In summary, I am not confident in the transparency of this dental office's billing practices and I suspect that I was overcharged for most of my treatment. --- The only positive thing that I can say about Manus Dental is that I was able get an appointment relatively quickly (at least in the middle of the day). However, this positive becomes irrelevant when the above three points are taken into account. These observations resonate with some of the complaints found in other reviews, which I regretfully ignored as I needed to see a dentist quickly. I really wish this place worked out for me, since it is conveniently located in Hyde Park. However, the Loop and South Loop both have a variety of smaller dental practices and are just a short Metra ride away. Save yourself time, money, and frustration, and seek treatment at a dental practice that does not prioritize patient throughput and profits over treatment quality.

Erica Searcy
2 years ago
The dental hygienist and the doctors were nice. They explained what they were going to do for a procedure and talked me thru it while completing. However, when it came to completing the procedure, I wasn't numbed at first and I should have been. They caused a bit of pain. The front office team are not friendly. I do not recommend conversing with them. They were not helpful, genuine or interested in keeping me as a customer. They were not willing to work with customers in matters of payment plans especially during this time of inflation. I will not be back.