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Amani Shalabi
a year ago
I had went today for my teeth cleaning and honestly I got to say in years I did not experience a good cleaning like this time. My first time with the hygienist her name is Diana and she did an amazing time and I felt she was taking her time and did a deep cleaning. I been coming to this office for your before I felt they were always rushing when it comes to cleaning that's why I haven't been here in a while. But from now on every time I schedule an appointment I make sure it's Diana

Joann Louis-Jean
a year ago
I have been trying to get my daughter to see a dentist since the summer. The first time I called it took me a whole month to get her appointment. The day right before her appointment the office called me to cancel and reschedule which was frustrating within itself being that it took a whole month. I am a single mom and had already taken the day off. They claimed that there was no hygienist in the office. ( I have worked in a Dr's office in the past and was told way in advance when they wouldn't be someone in the office) So I natural found this to be an inconsiderate excuse. The office rescheduled me for another appointment a whole month away which caused more frustration and mentioned that they would put in a note in the system that if their are any cancelations to contact me. So now today around early 2pm in the afternoon I get a call from the office canceling yet another appointment and rescheduling me again, for again another month way. I guarantee you if I needed to cancel they naturally would have told me that I would have needed to cancel 24 hours in advance however this office cannot give me the same courtesy. The person I spoke with today said that she would put a note in the system again but I wont hold my breath. So again I have scheduled another day off of work for nothing. They have to do better then this!! This is Absolutely ridiculous!!! Find another pediatric dentist. The frustration isn't worth it. I should have done this from the start. I had to give it a 1 star just to post this. ZERO stars for me.

Kim Rubino
2 years ago
the front desk workers are very nasty. I have been bringing my kids to this office for a couple of years and they have been always nasty. The receptionist hung up on and was very rude. I am an office manager for a doctor's office and if my staff hung up on a patient they would be fired. Very unprofessional and the front desk needs training on manners

Dawn Rita
2 years ago
Dr. G is amazing! Ive been scared to go to the dentist my entire life!!! ! Im not anymore!! And Joy is the best!! Theyre a great team! I finally found my dentist!

Steve Mirko
2 years ago
Dentists are good and they take my insurance. My biggest complaint after taking my kids here for years is they have absolutely no respect for their customers time. You are pretty much guaranteed to wait at least one hour after your appointment time to get in the room. Sometimes two hours. I have no experience running a medical office and don't mean to be an armchair quarterback but there has to be a better way than the way they're doing it. The only reason I keep coming back is because the services are good but I do dread the days I have to stop by Little Falls Family Dental.

Ranger Frank
2 years ago
Very comfortable place very professional staff and doctors my Procedure was Complicated,No pain afterwards,

Alex Alvarez
2 years ago
Inconsiderate and unprofessional front desk staff. After I had to pull my son early from school for a 2:30 PM appointment, my son wasn't seen till 4PM. When I brought this to their attention, no explanation could be given nor did they care. All I got was attitude and the rolled eyes.

Dave Majumdar
2 years ago
Amazing staff, amazing experience!

Jamila
2 years ago
This office keeps sending me a bill that I am Not supposed to receive. I was informed it is a Billing Office mistake as they did not update the referral in the correct tab. It's been an on-going chronic issue, with no one to correct it. What makes it worse is that, no one answers or returns the calls from the Business Office or from the Corporate Office. Now due to the incompetent employees, my name was sent to collections because of an error they cannot seem to fix.

OG Swisher
2 years ago
Highly recommend!!! You need to visit this dental site. I was there over a week ago and had a great experience.. first of all the Lady doctor, Doctor G is amazing she was very informative and not to pushy on getting treatment done rather educate you and that made me very comfortable.. the assistant with the dreads his name is joy and his name matches his personality lol .. overall great experience highly recommend to anyone wit dental fears.

Sarah Pomerantz
2 years ago
I've been a patient since 2019 and in that time I've had the following things happen: 1. A root canal with an infection so bad my entire face was swollen. 2. A replacement crown come off multiple times 3. Constantly mocked for having "too much saliva" 4. A temporary crown fall of multiple times. When I called the emergency line, no one called me back. I ended up calling an emergency dentist to see if I needed to do anything. I could go on and on. I finally went to a different dentist to get a second opinion and he showed me just how bad my dental work done at Little Falls Dental is. Bad fillings, bad root canals and ill-fitting crowns. I'm glad I found another dentist because if I continued at Little Falls Family Dental, I would have lost one of my teeth. It's going to cost a small fortune to fix all of this. I will say I never had a bad experience with the front desk. I was always treated well, which Is the opposite of what happened to me in the dentist chair. If I could give a negative review, I would. I can only hope this review helps people to make a better decision than I did.

EVA BITAR
2 years ago
Worst front desk receptionist you can ever deal with I'm not surprised reading all the bad reviews honestly

Joy Berry
2 years ago
the staff is extremely friendly

Theresa Ballard
2 years ago
Very pleasant and caring. Definitely recommend.

Cindy F
2 years ago
If you want to wait forever for your orthodontist appointment or have them tell you that you have no appointment that day even though they gave you a scheduling card, then this is the place for you. An hour + wait time, it's ridiculous! It would've have been better if they called people to let them know they're super behind, most people would reschedule. Also, they're awful at keeping track of what's going on, I've had to remind them why we're at the appointment.

Ryan Georges
2 years ago
If you plan on coming here don't worst dentist I have ever been too they never answer the phones and when they do they put you on a 20 minute hold there schedule is terrible they scheduled me for 12:00 it is now 1:00 and I am still in the waiting area and this is an every time thing not just once all around very bad dentist office

Sarah Pooley
2 years ago
I paid a bill in full back in 2020. I mailed (and emailed) my confirmed payments to them numerous times because I continued to receive that same bill for 2+ years. After much back and forth with confused staff, a manager finally told me she would take care of their billing error. I never heard from her again. Instead, she sent my bill to a collector... a bill for which she had both digital and paper payment receipts. They expect me to pay them twice for the same procedure or damage my credit score by refusing to pay it. I cannot believe I am in this ridiculous position. They should be ashamed. I regret ever stepping foot in this practice.

Islam-Family X
2 years ago
The doctor was very nice but I had booked a cleaning and when I got there, they took my x rays and told me they couldn't do a cleaning today. They never even called me to tell me this would happen. I took time off work to go here and now I have to do a separate appointment for a cleaning. What a waste of time.

TRACY M
2 years ago
Okay till they pulled the wrong molar after being numbed up. Good for cleanings and basic stuff. Ask questions and check out who they give you.

John H
2 years ago
The front desk and scheduling is a nightmare. Brought my son here three times. Called for an appt first time for a painful issue. Went through long phone call to schedule appt and discuss who needed to see him. When we arrived at appt two months later, they didn't have him on schedule. I was told they had problems with their scheduling and it was being addressed. The doctor who needed to see him was not there so we rescheduled. Month later showed up again and they didn't have him on schedule. Had a different doctor look at him who said he needed a procedure. Scheduled the procedure. Showed up at that appt for procedure, it was a different doctor who said that procedure was unnecessary and "old school". Doctor did a different procudre and scheduled a follow up. Arrived today for the follow up, they didn't have him on schedule again. Time to find a new dentist.