After practicing in Holland, Michigan for ten years, Brock Arms moved to the Cadillac area in 2005 with his wife and oldest son. Prompted by his desire to move back to his roots and be closer to family and what other locals might call Gods country, Dr. Arms puts his extensive education and clinical studies to use in his hometown.
Having distinguished himself as an artisan in dentistry, Dr. Arms focuses on using his dental and clinical abilities to not only exceed the expectation of his patients, but offer leadership efforts, humanitarian aid and mission service, to needy people locally and around the world as well.
Dr. Arms enjoys spending time with his wife and three children. His hobbies include hiking and photography. Recently he was able to combine his love of both on an adventure to Patagonia, South America.
After working toward his bachelors degree from Ferris State University, he earned his D.D.S. degree from the University of Michigan School of Dentistry. Upon graduation from dental school, he immediately entered the Advanced Education in General Dentistry (AEGD) residency, also at the University of Michigan, where he received advanced training in each area of dentistry.
Following completion of the AEGD program, he was selected by one of the most prominent Prosthodontists (a specialist in replacing missing teeth) in west Michigan to become an associate in a Holland, Michigan practice. Partnering with a Prosthodontist provided a unique opportunity to develop outstanding skills in many areas including crown and bridge, dental implants, dentures and cosmetic work.
Dr. Arms has served in the Dominican Republic, Mexico, and Kenya and looks forward to continuing this service privilege to a larger extent. Dr. Arms is a member of The American Dental Association, Michigan Dental Association, Resort District Dental Society, American Academy of Cosmetic Dentistry.
Reviews
Rating 4.8 out of 5 based on 231 reviews
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newest oldest highest lowestKaren Holloway
2 years ago
I really love this dentist office! Always friendly and willing to answer all questions. And I appreciate how they look out for you.
Miranda Pak
2 years ago
Although the dentists and most staff are friendly, they do have staff that are incompetent, mostly in the front desk and billing office. My Mom has had such an utterly strange and disappointing experience there. First having to go back several times to have bone fragments removed from a tooth they pulled, which I understand is something that can happen, but the #1 reason for that being the case is an inexperienced person extracting the tooth, still, we gave them a chance. The front office and first hygienist were very blase when my Mom called saying something did not feel right inside of her mouth, they actually made her feel as though she was exaggerating. She was then charged for X-rays they knew her insurance would not cover. Once I got all her billing, I checked it against her insurance, and out of the over $200+ they charged at her initial visit, they had to refund her over $160 once I brought it to their attention. The front desk person said she had a "credit" on her account, but for a lesser amount, until I explained the X-rays she should never had have and she has a BCBS Medicare policy (which is illegal to balance bill a Medicare patient like that). So, the next visit I decided I should go in and see how this practice operates, no real judgment. I have worked 20 years as a certified medical coder for clinics all over Michigan. Dentists have only a tiny set of billable codes, billing for them is straight forward and fairly simple. The hygienist at this visit was kind, empathetic and knowledgeable. The Dentist we saw was the same. Again, the problem was with the billing and front desk. While in the waiting room I heard the desk person repeatedly leaving voicemails to patients stating the wrong month (June, although we are in July). My Mom had more bone fragments removed from her mouth that day and finally got some relief. I finally stated it was probably time to schedule a cleaning (this was her 4th visit and no one had even mentioned a 6 month cleaning according to my Mom) and then came the next hurdle you would need to jump through. She was told that they like to do a "laser periodontal" type of cleaning before the standardized cleaning you normally get when you see the dentist bi-yearly. This "procedure" is not billable to insurance. For her it would be nearly $300 out of pocket. This practice was total repeatedly that we need to work with her insurance (which she has a pretty excellent policy) because of her fixed income. I was really disturbed by this "up selling" in a medical facility. We proceeded to go talk to the "biller" to get an estimate of cost for that procedure as well as 4 crowns she supposedly needed. That night I took the print out of the billing codes home to check against her insurance policy and I found a TON of errors. Some of the crowned teeth were estimated incorrectly, she is only responsible for 25%, one of the teeth was estimated right, but the other 3 were grossly wrong, saying she owed 50%-100%. I was very disturbed by all of this so I decided to call my dentist. They were able to get her in as a new patient 5 days later. They treated her with respect from the front desk, all the way back to the dentist. They said her teeth and gums were in excellent condition and she did not require any kind of "periodontal laser". They also told her she only needed crowns on her two bottom teeth, and the two uppers that Life Smiles wanted to do crowns on were not necessary. These dentist have a almost 50 year combined DDS experience and are highly knowledgeable and respected. When she came out from her appointment she was in tears because she couldn't believe the difference in care and how warm my dentist had made her feel compared to the this office in Cadillac. Dr. Arms and some of the staff are great, but a few bad apples ruin the whole bunch. I advise the doctors of this office to speak with the office manager and audit some of their patients accounts to look for discrepancies. Other people I know have been overcharged as well.
Nanci Crisp
2 years ago
Utterly unprofessional. Beware!
Alyssa DesJardins
2 years ago
I had a tooth pulled here today and they were absolutely wonderful! The staff are so nice. The Dr I had talked through each step and making sure I was okay!! I love that. They really made me feel comfortable and I don't usually get comfortable. I was very impressed and will be coming back for any kind of dental work. Lynn one of the ladies that takes care of scheduling is amazing and such a sweet lady.
Tom McRoberts
2 years ago
Lifesmiles was wonderful to work with, and they have top notch equipment. They also work well with the VA! I highly recommend Lifesmiles for all of your dental work.
Gail Scarbrough
2 years ago
The best dental care in the area. Comfortable, pain free, and state of the art service. Customer focused in every aspect. Thank you for the great atmosphere and the service you provide.
Robert Rauch
2 years ago
The Dentists are all kind and knowledgeable as well as the staff. They work with me to get my dental needs done through my insurance company with the least out of pocket expense.
Gary Melzer
2 years ago
Lifesmiles has always done an excellent job with my appointments over the years. I have been with them since 2005. The personnal are always friendly and very professional. They are all outstanding.
JAMIE COCKERAM
2 years ago
they are very family friendly and they call you by name
Erin Gray
2 years ago
This office is so wonderful! Always very clean, everyone is super friendly, and does a great efficient job. I've been going to them for years so decided to take my daughter to them starting when she was 2 and they were amazing with her as well. Highly recommend this office to anyone of any age.
Charles Dumanois
2 years ago
As a retired physician I know what it takes to run a professional office. Dr Arms has a first class office. His employees are kind, respectful, able to explain procedures and on time. Dr Arms is all of the above and a very competent Dentist. I truly believe his office and Dental practice is the best in Cadillac.
Lorie Sorensen
2 years ago
My husband and I do not like going to the dentist, however, Doctor Brock Arms and his team make it pleasurable. Over the years they treat us like family, if we have an emergency and call or question something and call, Traci or Mandy have always called us back. The team is excellent at preventative care and help with suggestions and set up a plan. The Hygentist, Becky is fantastic. Her care and bed side manner is professional and fun. Love her. We just love Doctor Arms , Traci, Mandy, Lori, Becky, and the whole team. We highly recommend all ages to seek the dental professional care at Lifesmiles.
Libby Tuck
2 years ago
This office is run so well and everyone is so friendly. I highly recommend them. They go out of their way to help you and provide excellent care. I have been going to Lifesmiles for over 10 years and I can not say enough good things about them. I have never had a bad experience at this office.
Marcey Boven
2 years ago
It is always a friendly relaxed environment and quality care at Lifesmiles Complete Dentistry
Pamela Harvey
2 years ago
The staff at LifeSmiles are always nice and very helpful. They do a great job whenever I've needed dental work. I highly recommend them!!
Chad Phillips
2 years ago
I've had fantastic service from LifesSmiles for many years. I highly recommend them!
Tawnya Ebels
2 years ago
great service and friendly staff every time!
Emily Marczak
2 years ago
LifeSmiles has been my dentist office for many years. Everyone is so friendly and will answer any questions I have about my dental plans and dental work. I will continue to be a client!!
Kendra Steeby
2 years ago
Friendly, efficient always professional.
Lori Sparks
2 years ago
Amazing service you always put the needs of your patients first. I felt that there was above and beyond service for my needs. And lots of time and thought was put into what I needed. Very thankful to have Lifesmile's dentistry taking care of me.
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