LG Dental Group P.A. ; Dr. Luz Guerra

12927 S Orange Blossom Trl, Orlando, FL 32837
Closed
Opens today at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 4:00pm
SaturdayClosed

Reviews

Rating 4.4 out of 5 based on 118 reviews

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breezy vega
a year ago
The experience my three kids had was horrible firstable the dentist used her hand to pinch and pull their cheek I thought they had a mirror for tha!!!! While having the mirror in there mouth ??!!! I'm so confused was it necessary? Don't get it, they all came out telling me mom she was so mean and rude after my oldest started talking my youngest 2 also and they all said the same story of how rude she was, and when they were trying to tell her it was hurting then she started being rude! Also my kids look so Hispanic I don't understand how she dare talk about them like they weren't gonna understand!!!! I feel so guilty cause I should of fought to go in with them but this will NOT stay like this I will never recommend this place to anyone, last but not least she never even introduce Herself to me she could of came out like many dentist that see underage kids do! She HAD A TREATMENT PLAN AND GAVE IT TO HER FRONT DESK TO PRESENTED TO ME, I never saw her that should of been a hint . HORRIBLE EXPERIENCE. If I could rate this practice a 0 I would!


glasan escobar
a year ago
(Translated by Google) Unfortunately we have had a bad experience with this dental office, from the moment you enter the person who attends is extremely rude to speak and to treat patients, it makes you feel that it bothers him to serve you. On the other hand, I asked for an appointment for my 11-year-old daughter and they want to treat her as if she were an adult, they don't let us parents spend time with them and that of course this situation makes the children nervous, in addition to my daughter they took out 2 teeth and "" They did not even consult me before, I did not receive any information prior to the extraction of these 2 teeth, my daughter went in for a dental check-up and cleaning and came out crying with a little box in her hands and the 2 teeth inside the box. She is a minor and as such needs an adult to accompany her and authorize any procedure. In the office they say that they do not have space for parents to enter with their children, based on this they should not attend children if they do not have the right environment for this, since they are creating a hostile environment for children and causing a bad experience for them . In addition, it is clearly seen that they have a GREAT DISORGANIZATION for medical appointments, since the second time we came they made us lose the morning since 1 hour later they inform me that they cannot attend to her and what to expect later because according to what we have to come back make plates but that the insurance will not cover them for up to 3 more months. I had requested the appointment a month ago, perhaps they did not have the opportunity to do things right and not waste my time and the excuse they give is "" we have many patients "... I give them 0 stars in the Reviews (Original) Lamentablemente hemos tenido una mala experiencia con este consultorio odontologico , desde que entras la persona que atiende es sumamente ruda para hablar y para tratar a los pacientes , te hace sentir que le molesta atenderte . Por otra parte pedi una cita para mi hija de 11 anos y la quieren tratar como si fuese un adulto, no dejan que los padres pasemos con ellos y eso por supuesto esta situacion pone nervioso a los ninos , ademas a mi hija le sacaron 2 dientes y "" Ni siquiera lo consultaron conmigo antes , yo no recibi una informacion previa a la extraccion de estos 2 dientes , mi hija entro para revision y limpieza dental y salio llorando con una cajita en sus manos y los 2 dientes dentro de la caja . Es una menor de edad y como tal necesita que un adulto la acompane y autorice cualquier procedimiento. En el consultorio dicen que no tienen espacio para que los padres entren con sus hijos , en base a esto no deberian atender a ninos si no tienen el ambiente adecuado para esto , ya que estan creando un ambiente hostil para los ninos y causando una mala experiencia para ellos . Ademas se ve claramente que tienen una GRAN DESORGANIZACION para las citas medicas , ya que la Segunda vez que vinimos nos hicieron perder la manana ya que 1 hora despues me informan que no la pueden atender y que hay que esperar para despues porque segun hay que volver hacer placas pero que el seguro no las va a Cubrir sino hasta 3 meses mas . La cita la habia pedido hace 1 mes atras , acaso no tuvieron oportunidad de hacer las cosas bien y no hacerme perder mi tiempo y la excusa que dan es "" es que tenemos muchos pacientes " .. yo les doy 0 estrellas en los Reviews


Hanton Lawrence
a year ago
Hi this is Kathleen my experience with you was. great.


Christopher Colon
a year ago
Everything was neat and the staff was very friendly and helpful.


Noraida Melendez
a year ago
Best Dentist in town!! I'm extremely picky with costumer service and this place exceeded my expectations expectations. Thanks he staff is personable, professional and knowledgeable.


Elizabeth Noelle
2 years ago
I loved the service here and the staff! Everyone was compassionate and understanding and so helpful! I get nervous with the dentist and they make sure I was comfortable and relaxed. My teeth feel and look better already!


Wilner Bontemps
2 years ago
Great dentist


ODALYS MERCHAN
2 years ago
(Translated by Google) The attention with my 8 year old daughter was spectacular 100% recommended (Original) La atencion con mi hija de 8 anos fue espectacular 100% recomendable


Ribens L Pierre
2 years ago
Good service, and the teeth looks amazing I'm so happy I got my original smile back. and the staffs are soooo sweet and kind. I would recommend LD Dental to anyone


Lisbeth Odalys Sandoval Oraa
2 years ago
(Translated by Google) Excellent dentists, and very good treatment. !!! (Original) Excelentes odontologos, y muy buen trato.!!!


Heady Torres
2 years ago
Amazing customer service always good with my kids


veronica alomar
2 years ago
Great staff and service


iDecor Interior Design
2 years ago
My daughter is 8 years old, and at LG Dental Group I feel confident to take her there. Always friendly, professional and a clean place.


Soraya Diaz
2 years ago
(Translated by Google) I am happy with the attention they give me here. I have been with them here for 10 years, especially with the docta. Lua wanted (Original) Yo estoy contenta con la atencion que me dan aqui tengo con ellos aqui 10 anos epcialmente con la docta. Lua quera


Ysaias Rosario
2 years ago
(Translated by Google) The place is very professional, everyone is very friendly, my experience was totally pleasant, without pain, and the process was very fast, the best place to get a tooth removed, I highly recommend it (Original) El lugar es muy profesional, todos muy amables, mi experiencia fue totalmente agradable, sin dolor, y el proceso muy rapido, el mejor lugar para sacarse un diente, lo recomiendo alo maximo


Jesus Dejesus
2 years ago
Great service and cleaned my teeth really good!


Johana Martinez
2 years ago
(Translated by Google) Excellent medical attention, very careful and from Mrs. Nelly, very attentive before, during and after the appointment (Original) Excelente atencion medica muy cuidadosos y de parte de la senora Nelly, muy pendiente antes durante y despues de la cita


SARA3 L0V3
2 years ago
Everyone was very sweet took care of me very well


Keymarie Jimenez
2 years ago
Very nice people they were very gentle


Rosina Padilla
2 years ago
(Translated by Google) Erica and Dr. Guerra they are great!! Excellent service and attention. (Original) Erica and Dr. Guerra they are great!! Excelente servicio y atencion.


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