Laurelwood Family Dentistry

Laurelwood Family Dentistry - General dentist in Asheville, NC
1978 Hendersonville Rd, Asheville, NC 28803
Open
Closes at 5:00pm
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
SaturdayClosed
Laurelwood Family Dentistry - General dentist in Asheville, NC

Dr. Matthew T. Ertl has called North Carolina home for the last 25 years. His tenure as a Tar Heel began while earning a Bachelor of Science at the University of North Carolina at Chapel Hill, where he majored in environmental science and minored in chemistry. Dr. Ertl was one of the first graduates of the Carolina Environmental Program, which has now grown into the Institute of the Environment. The Institute plays a key role in interdisciplinary research and education on some of our most pressing environmental challenges. His education at UNC-Chapel Hill impressed upon him the importance of environmental stewardship and community service and how these elements affect the health of a community.

After graduation, Dr. Ertl worked within the dental research field at the Center for Oral and Systemic Diseases. He helped investigate connections between an individuals oral health and their overall health. Some of the research projects examined links between periodontal disease (gum disease) and their association to cardiovascular disease (heart disease), babies developmental challenges in an expecting mother, diabetes, stroke and drug delivery systems. This job deeply informed Dr. Ertls knowledge of how the latest medical and dental scientific knowledge can help keep patients healthy for years to come.

Upon graduating from the University of Floridas College of Dentistry in 2008, Dr. Ertl began serving communities within the piedmont and western North Carolina. Both Dr. Ertl and his family are avid outdoors people and love road cycling, mountain biking, backpacking, and hiking.

Reviews

Rating 4.4 out of 5 based on 425 reviews

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Perrin & Laurel Radley
a year ago
Anna was thorough, personable and knowledgeable. I love the mix of convivial atmosphere with high tech and competent professionalism.


Madeline Pesce
a year ago
Most thorough dentist I've ever been to. Also the friendliest staff I've ever seen at a dental office. I felt like a part of the family. They should be proud of the way their office is being run and the work they're doing. There's not very much parking, unfortunately.


Silvia Guerrero
a year ago
Received great cleaning and exam


Jennifer Murphy
a year ago
I absolutely love Dr. Ertl! Me and family are patients. He is always so patient and detailed. I've seen almost all of the hygienist and they are just as wonderful. They are always smiling and informative. Liz at the front desk is always smiling and helpful. The guy at the front seem a little unhappy or just have a dry personality. (I don't recall his name) But overall I love this place.


Jane C
2 years ago
Always excellent, professional care!!


Margaret Leary
2 years ago
Anna was wonderful and professional. The perfect mix of efficiency and friendliness. Thank you to the whole team for a positive dental visit.


Corey Piser
2 years ago
Laurelwood Family Dentistry is a professional practice with a warm and caring staff! We're glad we found them!


Vanessa Mason
2 years ago
BEWARE!! They have outrageous policies around taking your money. I had a terrible experience scheduling a crown. First of all just to schedule they required a deposit of almost $400. Which I paid. They made a mistake scheduling my ...


Carolyn Fullwood
2 years ago
It was a very pleasant experience. I am usually not a fan of going to the dentist.


GG
2 years ago
Amazing! They remembered me when I had only been there one time 6 yrs ago!! They are very nice, did a good job explaining things and making me feel comfortable. Definitely recommend them.


Kelly Watkins
2 years ago
Beware, this office will inflate prices, even after you confirm the cost of your visit. The staff is very misleading when it comes to the cost of procedures. I was told on 2 different dates that I had a $0 balance from a routine office visit, because it was covered on insurance. When I went back 5 days later I suddenly owed an extra $125. When I scheduled a different procedure 2 weeks in advance I was called THE DAY BEFORE THE PROCEDURE and was told I was misquoted by the office staff, they "forgot to check a box" and it would be close to an extra $1,000 to proceed. If you question them about their misrepresentation of prices they will play it off as a misunderstanding on your part. The misunderstanding isn't on my behalf. The issue comes from the staff misrepresenting the cost of services, lying to patients. If you read through reviews from other patients, you will see there are numerous people that have had the same issue. *IN RESPONSE TO BUSINESS: When a patient sits down in your chair and asks "what is the total for todays visit" and the assistant says "Nothing, everything being done today is covered" that is NOT an "estimate" given by your staff. Then when I show up a month later I owe $125 from that visit I was told was covered by insurance.. that is a problem. A problem with YOUR staff misleading patients. And this extensive care you speak of was a routine cleaning and an attempt from your office at quoting me for a root canal, which they failed at doing as well. So, I stand by my review of your shady business practices and misleading your patients. But I do appreciate your generic response.


Tess Allen
2 years ago
I always have great experiences every time I go for my annual cleanings! My most recent technician Anna did an AMAZING job cleaning my teeth. She was so enthusiastic about her job, and was super gentle with my teeth, but very thorough too! I have finally gotten over my fear of the dentist and know im in great hands every time!


Breezy
2 years ago
Very professional office


Vanessa Mason
2 years ago
BEWARE!! They have outrageous policies around taking your money. I had a terrible experience scheduling a crown. First of all just to schedule they required a deposit of almost $400. Which I paid. They made a mistake scheduling my appointment and refused to take ownership of their mistake and instead charged me an additional $55 on top of the nearly $400 deposit because of their error. The only other option they would "allow" me to do was to reschedule BUT only if I paid for the entire procedure right then / upfront?!! I have never heard of having to pay upfront for dental work, they also will only estimate the cost and you have to overpay and get reimbursed by your insurance. I FEEL LIKE I GOT ROBBED!!!!!!


Kristen Garrett
2 years ago
Horrible place. Staff and policies are very strange. Way too much initial paperwork to fill out. Dentist was OK, but found him a bit incompetent. Unable to tell me after X-rays if a crown should be replaced. Is that not within the the ...


L C
2 years ago
I had a new patient consult and cleaning today at Laurelwood and it was a great experience. My dental hygienist, Anna, was super kind and good at explaining everything. The dentist was friendly, all were respectful of my time, and I will definitely go back. I would recommend!


F. Jeff Porzig
2 years ago
Professional, thorough and friendly. I'm a relatively new patient (less than a year), but I'm happy with the choice I made as a recent transplant to this area.


Kristen Garrett
2 years ago
Horrible place. Staff and policies are very strange. Way too much initial paperwork to fill out. Dentist was OK, but found him a bit incompetent. Unable to tell me after X-rays if a crown should be replaced. Is that not within the the scope of knowledge one should have after dental school? And they cancel your appointments and charge crazy amounts for "broken appointments", well before the appointment happens, just due to not answering when they call to confirm the appointment. Also, cleanings take absolutely forever! Very strange and kinda shady! Not headed there again. These people have "ugly" personalities. Very snotty. Sorry, but true.


Gray G
2 years ago
I have been coming here about two years now and have always been treated respectfully and with care. The staff and Dr Ertl are always friendly and professional.


Craig McDonald
2 years ago
What with the virus thing, they made me feel safe about getting my tooth fixed. They have modern equipment so procedures are fast and accurate. They give me all the numbing my tooth needed. Everyone there is an angel that cares for me. Thank you everyone at Laurelwood.


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