At Le Bonheur, we are a family. Our pediatric specialists work together as one team to provide exceptional care for every child. And because we only care for children, we bring together many experts to focus on one thing: your childs care.
Le Bonheur Children's Hospital is one of the nation's best children's hospitals, featuring expert physicians and staff, state-of-the-art technology and family-friendly resources. We are also part of the Methodist Le Bonheur Healthcare group of hospitals.
The Le Bonheur Children's Hospital Public Quality Report shows the performance of our hospital on several nationally recognized quality indicators important to childrens healthcare. We believe in being transparent, open, and honest about the quality of care we provide our patients and our efforts to continuously improve that care.
These quality indicators represent issues of concern to childrens hospitals across the nation. We have provided information to assist you in understanding what these quality indicators mean and why they are important to you.
Central Line InfectionsA Central venous line blood stream infection (CVLBSI) is a serious infection that occurs when germs enter a patient's bloodstream from outside the body through the central line.
Catheter-Associated Urinary Tract Infections (CAUTI)A urinary tract infection (UTI) is an infection of the urinary system, including the bladder and kidneys. A UTI related to the use of bladder catheters while in the hospital is a catheter-associated urinary tract infection (CAUTI).
Patient ExperiencePatient Experience is defined by the ratings from patients and families about the overall quality of care and services provided by the hospital and healthcare providers. The score is the reflection of patients and families overall experience during their hospital stay.
The indicators reported on this website were developed by a number of sources. Below is a list of websites you can visit to find out more about the reporting agencies and the data that is publicly available. The links below will take you to their websites and let you see the background information on the organizations that report the data with the supporting research and detailed definitions of their indicators.
Our Quality Indicators allow us to reference data for improvement and standardization of practices that result in the superior quality of care and customer service we give each patient. We strive to report accurate and honest information about the quality of care we provide at Methodist Le Bonheur Healthcare. We have 7 Associates that abstract information for 5 hospitals. Our abstractors attend abstraction clinics so they will be up to date on the most current abstraction rules. Our abstracted information is entered into a computerized system that checks the information for completeness and accuracy. Each missed opportunity is reviewed by our Clinical Decision Support department and all corrections are made before the data is submitted to the Centers for Medicare and Medicaid (CMS) or The Joint Commission.
The Centers for Medicare and Medicaid (CMS) perform an independent check of our data validity. Each quarter an independent audit is performed on information that has been submitted to CMS. These audits are performed by people that are not associated with Methodist Le Bonheur Healthcare. They review several hundred different data elements to see how many times our answers match theirs. CMS considers a passing grade to be anything over 80%.
We know that safety and quality are foundational to who we are, and that we owe it to children to find better ways to serve them. The grants will be funded from Le Bonheurs endowment. Were excited to be able to offer this program to foster ingenuity, innovation and new ideas.