Lanham Smiles

9500 Annapolis Rd c6, Lanham, MD 20706
Closed today
Opens tomorrow at 8:00am
SundayClosed
MondayClosed
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
ThursdayClosed
FridayClosed
Saturday8:00am - 3:00pm

Reviews

Rating 3.9 out of 5 based on 24 reviews

Sort by

newest oldest highest lowest

Mona Koroma
a year ago
My experience at this place will always be great ! This place has always been awesome, professional and trustworthy. My dentist is literally the best and I would never go anywhere else. I look forward to my appointments with them every time because I know I will receive the best treatment.


Kassie Edwards
2 years ago
The choices for dental providers in this area are dismal. Dr Nguyen was the only better looking choice on my insurance provider list for miles around. I was pleased to come to google and find good reviews. I was exec happier when I started seeing her and her work first hand. She's a very good dentist But her staff...that's another story. Apparently the front desk staff wasn't invoicing us properly for services. We never got a bill for a service and when my hubby went to pick up the product no one collected payment (a treatment plan wasn't signed for this particular custom dental product) I figured they would bill us when they figured out what the patient portion was. Fast forward to a month later, an accounts/billing specialist calls me day of my dental procedure appt and is aggressively asking for full price payment for the other device and demanding to know how we got the product without paying Going as far to suggest I could not be seen for a prepaid service i had scheduled that day unless I pay the full price for the other dental product. I explained her employees didnt collect and that is not my fault but I do not have $1200 She was seeking She was soooo rude and pushy on the phone. I felt strong armed. It was almost like being pressured by a used car salesman. I hung up and my hubby heard our heated exchange on the phone and we rolled up on that mug. He did not like the way she was talking to me Soo we get to the office and there she is with a smug patronizing look on her face holding firm to the belief that I'm un willing to pay and how did I get the dental appliance with out paying. It wasn't that I'm un willing to pay it was the staff YOU said no longer works there who did not do what they were suppose to do After hubby acts as a mediator it Turns out my patient responsibility according to my insurance was only $308 not $1200 and insurance did not deny the claim they needed more information. Listen sister to sister I know it's hard out here in these streets being called aggressive or an angry back woman is not fun but I'm going to give you some advice I got on my first professional job some times you got to try knocking on her front door before trying to bust in the back door. To Ms. T the account manager: Your demeanor and attitude was very unprofessional. You made me feel like a criminal For a mistake YOUR staff did. Do better. To Dr Nguyen when you work with a mainly BIPOC patient load make sure you have people who treat your patients kindly don't think because you've hired a woman of color to collect on your accounts that your work is done. After all the turmoil and drama in the dental office lobby (Ms T didn't exceed Have the decency to bring me to a C private office) I paid the patient responsibility portion for the dental device $308 and was seen to have my crown placed. I was going to leave it alone and not write this lengthy review but someone from the office erroneously called me today to inform me that my crown arrived (the one i have in my mouth already) and to schedule an appt to have my already-placed crown, placed. I can't recommend this place unless they tidy up their billing practices. You'll get a better idea of this on their Yelp page. Seems these google reviews are skewed. See pic of my crown.


Nurudeen Hassan
2 years ago
It was awesome, I appreciate the effort of the tech that attended to me. She took her time and did the cleaning very well, thank u Ms. .....


Ella Alonso
2 years ago
The entire staff, from the front desk to the dentists, are incredibly personable and easy to talk to. Appointments start on time, move quickly, and are considerate of my time. Staff constantly check in about price estimates before moving ahead so I'm always aware of what I'll be paying before I check out. I feel encouraged to ask questions and decline any procedures that I don't want (although that hasn't happened yet). An office truly filled with smiles.


Kiona Butler
2 years ago
Dr. Nguyen is amazing and all of her staff is wonderful, from Judy at the front desk to every dental hygienist and assistant. Everyone is very polite and courteous and they take great care to make sure that you are comfortable.


Angel Patton
2 years ago
I went there and she said I had a decent amount of cavities , I knew I had some but she said there were more. She filled them all and they're all falling out . Which I don't understand. Money down the toilet.


A Garcia
2 years ago
They find the rudest people to work at the desk i hope the owner is reading this... PLEASE HIRE PEOPLE THAT KNOW HOW TO TALK TO YOUR PATIENTS! The front lady Judy is just as rude as Gloria ... I'm so glad my daughter stopped coming to this place.


Khedija K
2 years ago
They're super great with kids. They see both kids and adults so it's convenient for families. From teens all the way to the little ones, I've felt comfortable visiting Lanham Smiles! I plan to keep visiting them for all our family's needs.


Joy Fuller
2 years ago
Just got some fillings here and it was so quick and painless!! The dentist and technicians were also so calm and patient, it really helped to relax me. Would suggest this office to all who are looking for a top-notch dentist!


Kevin Rose
2 years ago
Wonderful dentist! Laid back and professional. I came in for the first time in 2019 having not been to the dentist for a decade! Needless to say there was a lot of work to be done. They put me at ease and got it done for me. Grateful to have found them, I highly recommend!


Nick Dasher
3 years ago
Very friendly and professional


Joy Fuller
3 years ago
Just got some fillings here and it was so quick and painless!! The dentist and technicians were also so calm and patient, it really helped to relax me. Would suggest this office to all who are looking for a top-notch dentist!


A Garcia
3 years ago
They find the rudest people to work at the desk i hope the owner is reading this... PLEASE HIRE PEOPLE THAT KNOW HOW TO TALK TO YOUR PATIENTS! The front lady Judy is just as rude as Gloria ... I'm so glad my daughter stopped coming to this place.


Angel Patton
3 years ago
I went there and she said I had a decent amount of cavities , I knew I had some but she said there were more. She filled them all and they're all falling out . Which I don't understand. Money down the toilet.


Khedija K
3 years ago
They're super great with kids. They see both kids and adults so it's convenient for families. From teens all the way to the little ones, I've felt comfortable visiting Lanham Smiles! I plan to keep visiting them for all our family's needs.


B W (Bran)
3 years ago
Though Dr. Nguyen is a great dentist, her attitude is horrible and she likes to try and force treatments that you may not be able to afford at the time.


Nick Dasher
3 years ago
Very friendly and professional


B W (Bran)
4 years ago
Though Dr. Nguyen is a great dentist, her attitude is horrible and she likes to try and force treatments that you may not be able to afford at the time.


Jorge Guevara
4 years ago
This place is very unprofessional they stereotype you based on your skin color your age especially Gloria at the front desk she is very rude and clearly has issue with people of Latin and African American origins The way that she communicates is unprofessional and her body language radiates of racial bias lace that with the racial undertones in her voice and you will quickly understand why I will never come back to this unprofessional racially biased location.


Mobola Kingston
5 years ago
I typically hate going to the dentist but I think I found a home here. They were very nice and patient with me. The doctor was relatable and explained everything she was doing. I had a very pleasant experience. Also, I love their flexibility and the hours.....nothing beats a Saturday schedule. Thank you.


Load more
Find the best dentist in: Maryland / Prince George’s County / Lanham / 20706