We are conveniently located both in the heart of downtown Lancaster and Lititz, providing every service in dental care needed for you and your family. Stop by for a visit to determine what type of treatment plan you need to help create a healthy and beautiful smile you have always wanted.
Lancaster Dental Arts prides itself on our state of the art facility with updated technology and beautiful artwork to make your experience more enjoyable. With the highest level of training and diligent dedication of our staff, we continually strive to make your visit at our office the best dental care you will ever receive.
Deysy has been working in the dental field since 2005. Her favorite thing to do is coordinate and organize the doctors and specialists schedules. Deysy takes great pride in assisting patients with treatment plans and showing each person their choices. Her desire is to make every person that walks through the doors of Lancaster Dental Arts feel comfortable. In her free time, Deysy enjoys her two children and spending her time at church and with friends and family.
Jackie has been working in the dental field since 2009. After a year of working in the dental field she decided to go to school to become a certified dental assistant at YTI where she graduated in 2012. Now as a proud team member at Lancaster Dental Arts, she enjoys every minute of making our patients happy and embracing a smile they can be happy with. In her free time she Jackie loves spending time with her children and family.
Marisol Bonilla graduated from YTI in 2013. She began working in dentistry that same year and has been working at Lancaster Dental Arts, P.C. ever since. Marisol really enjoys helping people and seeing them smile, and she believes dentistry is one of the best ways to do just that. In her free time, she enjoys watching TV and cooking. She plans to return to school to become an EFDA.
I graduated from Octorara Area High School in 2011. I found an interest in dentistry and followed that interest to school at YTI Career Institute for Dental Assistant. I enjoy helping patients in all aspects of the office from getting their treatment to explaining how procedures work. When I'm not working I enjoy being with my family and spoiling my neice. Helping patients understand their treatment and knowing that I am on their side helps them feel more comfortable in the office which is a huge thing I motivate the patients to know and understand.
Kelly graduated high school at ChristChurch School in Virginia in 2010 and graduated with her Associates in Arts & Science in 2014 from College of Southern Maryland. Kelly plans to continue her education in nursing because she really enjoys learning more in the medical field. In her free time Kelly enjoys spending time with her family.
Lauren graduated from HACC. She went to dental hygiene school right after graduating from high school. Laurens favorite part of her job is educating patients on ways to improve their oral health. In her spare time she enjoys gardening and hiking with her husband.
Taylor graduated from Penn Manor High School then went on to be a CNA for two years. She decided that that line of work wasn't for her so she went back to school at York Technical Institute for dental assisting. She decided to switch her focus to dental assisting because it still gave her the opportunity to help patients, which she enjoys to this day! In her free time she enjoys spending time with her family and traveling.
Our enthusiastic pediatric staff here at Lancaster Dental Arts, P.C. is dedicated to treating children and making them feel comfortable with the idea of going to the dentist. They make sure to accomodate the needs of all ages to make it a positive experience.
In the Spring of 2014 Daniela graduated from YTI in and has been assisting for approximately one year now. She has been both a Receptionist and a Dental Assistant for Lancaster Dental Arts. Daniela dedicates herself to making every patient feel as welcomed as possible. In her free time she enjoys spending time with her son and family.
Jeanette is one of our lead pediatric assistants and loves working with kids and keeping them calm. She graduated from YTI in October of 2014. Jeanette has a strong passion for dentistry and enjoys making the patients feel welcomed and comfortable. In her free time, Jeanette enjoys spending time with her daughter and participating in outdoor sports.
His passion for working with kids makes Zach a wonderful addition to our team. He has been a dental assistant for 11 years. He graduated from Lehigh Valley Dental Assisting School in 2006 and has been working with kids since 2004. Zach loves working with kids, and has 3 sons of his own. In his free time he enjoys traveling and bike riding.
The high-quality technology coupled with skilled staff are keys to making sure your orthodontic treatment goes smoothly from beginning to end. Dr. Charkas and his team works very hard to make sure you are happy with your smile!
Alexandra has been a dental assistant for three years. She graduated from CHI Institute which is now known as Kaplan Career Institute. Alexandra plans on becoming an EFDA in her near future. She enjoys dentistry and helping patients regain their smiles.
Our well trained and experienced Oral Surgeons offer a wide variety of services that include, but are not limited to, wisdom teeth removal, oral pathology treatments, dental implants, bone graft, anesthesia, and IV sedation. We work to make you feel comfortable from when you step into the office to when you leave.
As the mother of two growing children, I know what its like to do a million things at once! I have used this skill every day since I joined the Dental Field four years ago. I love that I get to use my experience and my compassion to help people both in the dental world and in daily life. Just like I want my kids to know that I am on their side, I also want my patients to know that I am on their side. I can get you in quickly if you have an emergency, or provide you with the many options we have when it comes to taking care of your teeth. People may think that a front desk receptionist at a dental office just answers the phone and checks out patients, but there is so much more to it! Not only am I one of the first staff members whom the patients come into contact, I also help them get the most out of their insurance benefits and to understand the treatment that the Doctor recommends.
Erica has her bachelors degree in Science of Nursing and graduated with honors from Temple University Nursing program in May of 2012. She has always wanted to be a nurse and has a passion for helping others.
Brittiny has been working in the dental field for 6 years in general dentistry and oral surgery and is in the process of becoming a certified dental anesthesia assistant. Brittiny enjoys all forms of dentistry and helping to make all of our patients' dental experiences as positive as possible.
Marie has been with Lancaster Dental Arts, P.C. since the very beginning. She is in the process of getting her Dental Anesthesia Assistant Certificate. Marie really enjoys helping patients regain their smile back.
Katelyn McArthur graduated in May of 2013 with her Bachelor of Science in Nursing from Bloomsburg University. She has always wanted to be a nurse and enjoys helping people. She also finds oral surgery to be a very active and interesting field.
I am a Certified Dental Assistant and am proud to work alongside Dr. Roginsky and coworkers on the Oral Surgery team at Lancaster Dental Arts. I completed the dental assistant program from Reading Area Community College in May 2014. I enjoy Oral Surgery because no day is the same. You learn new things and experiences every day. I want to soon return back to school to further my education and career in the dentistry field. When I'm not at work I enjoy music, photography and traveling.
Maria graduated high school in Queens, New York where she was born and raised. Shortly after graduating high school she started working with a dentist in Long Island, NY. She gained 2 years of experience as a receptionist where she was then promoted to manager in both his offices for 6 years. She comes from a Dominican backround so she is fluent in Spanish and English. She enjoys working in the fast pace environment of Oral Surgery as a receptionist. There is always something new to learn and she takes pleasure in making our patients feel as comfortable and welcomed as possible.
Medayzha Steele went to Muhlenberg High School. She's currently exploring her interest in oral surgery and dental health. Medayzha strives to provide clients with professional and quality services. Medayzha's interests include reading, spending time with family, and providing information on the importance of dental health.
Here at Lancaster Dental Arts we strive to create the best customer service for you and everyone else who walks through our doors. You as the patient are the highest priority in our day, making sure you enter and leave with a smile.
Julianna has been in the dental field since 2008. She has an Associates Degree in Business and is working on her double major in Business Management and Human Resources. She enjoys the dental field and enjoys working with her Call Center team. 'I love who I work with, and I don 't feel like I 'm going to work everyday, more like going from one home to another.' When not at work or College she enjoys spending time with her family, Godson, her Yorki-poo (Yorkie-Poodle Mix) Bella and her Schweeny (Dachshund and ShihTzu mix) Gucci.
Dianettie is a proud graduate of Phoenix Academy, Class of 2009. She has three children, 1 boy and twin fraternal girls. Dianettie was born and raised in Lancaster, PA. She is proud to say she is a part of the Call Center team at Lancaster Dental Arts. It is a pleasure to spend the majority of her day with people that keep her spirit lifted and keep the learning experience at this dental office exciting. It keeps her motivated to move forward and grow with the company. Outside of work she enjoys spending time with her family.
Laixa Martinez graduated from Phoenix Academy in 2007 and from LCCTC in 2012 as an LPN. She has been in the medical field for 9 years, and has joined Lancaster Dental Arts with the goal of expanding her knowledge of all departments and becoming a more experienced individual. She plans on continuing her career and excelling in her profession at our office. She is a proud member of the call center team and enjoys problem solving and handling patients' needs and concerns. She is a creative individual who enjoys art and party planning as well as spending time with her kids and family in her spare time.
Shadae was born and raised in Bronx, New York, and she is a proud grad from McCaskey East High School, class of 2007. She has loved working in the health field over the past seven years. She enjoys working with people and meeting their needs. Shadae is a proud team member of the Call Center and looks forward to coming into work each morning. Her future goals are to continue growing in the dental field and expanding her career as a member of Lancaster Dental Arts, P.C. Shadae has two beautiful little girls and is engaged to her sweetheart. Outside of work she enjoys spending time with her family.
If you are a new patient you will start off with a comprehensive new patient examination that gives you a complete overview of your dental health needs. By the time you are finished, you will have a treatment plan that outlines every step our team will take to help you attain the optimum dental health you need.
Our goal is to offer all types of dental services for everyone, ranging from childrens dentistry, braces, cosmetic dentistry, oral surgery, general anesthesia, conscious sedation and nitrous, gum surgery and implants. We can help provide you with everything you need to take excellent care of your smile.
Excellence at Lancaster Dental Arts results not only from our state of the art facility, but also from the highest level of training combined with diligent dedication of our staff towards you, our patient.
Reviews
Rating 2.4 out of 5 based on 80 reviews
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newest oldest highest lowestCarolyn Hart
2 years ago
Girls out front treat you very nice ! Dentist does a good job too
Tonnette Maxie
2 years ago
My experience with Dental arts was excellent, from the receptionist, office manager, dental assistant and dentist. It was A very pleasant setting. Very knowledgeable and professional experience. I would recommend anyone to this office
Jamie Wright
2 years ago
Great atmosphere! Walked in an felt welcomed immediately by Shamacia. Staff was great and would definitely refer others to this business.
Angela Harris
2 years ago
Called to schedule the entire family our yearly dental appointments, since we'd not been seen since PRIOR to Covid (Yikes, I know). Took antibiotics prior to the cleaning, since the practice had insisted it was necessary given having metal in my ankle from a very long ago surgery. ...Drove the 45 minutes there (figured sticking to the same practice we'd been going to for a few years despite having had moved was easier than the hassle of changing dentists). The entire staff was different; not one familiar face. I hadmy X-Rays taken, and my daughters too when I'm told "Oh, by the way, we have no dental hygienist to clean your teeth." (Ummmmmmm....... What?) "Yeah, they left a year ago and we can't seem to hire anyone back since nobody wants to work, so..." Ummmmmmm....... So, my after it took nearly 2 hours to take 2 sets of xrays, and have the dentist do a 10 second "exam", we're informed that we'll simply be referred out to another practice that HAS a hygienist. My question: (Why, Why, WHY, would ANYone chose to make 2 separate trips? One for xrays and an exam, and yet another for a basic professional teeth cleaning? Speculative Answer: Because the practice is going under? They're working as pros getting people IN their doors, then scooting them out after having them sign release of information forms. They told us to FIND a hygienist, and let them know. They'd forward along our records (since they'd now be able to bill our insurance for everything but the cleaning...!) The kicker: After my daughter and I went through this bizarre experience (staff very confrontation, insisting I was informed of the circumstance when I called to schedule)... My husband insisted he get his permission to bill, etc paperwork back, and they REFUSED. He finally insisted they at least SHRED his paperwork in front of hum using a shredder in plain sight. This was only after the staff insisted his paperwork would be tossed into a large bin where a professional shredding staff would come to shred it at some point. Anyone else smell foul play? What the actual heck?
Gary Warmiak
2 years ago
My wife had went here the other day with a dental emergency. She had seen there website that they accept walk-ins so she made sure she was there as soon as they opened. Once they did she was greeted by being told that they are not accepting walk-ins at this time. So it wouldn't make sense to change that on your website!!! Then after an hour of checking to see if they could fit her in and giving her the run around of having issues with our dental insurance they were able to see her which was great *we thought*..... only to be back the for 20 minutes to get x-rays and to be told they couldn't see anything and be referred to another place. So fast foward to 4 hrs later that day another place was able to get her in!!! Thank God cause she was in a crazy amount of pain. They take more x-rays and ten minutes later the dentist comes in a magically sees that she has an abcess on one tooth with an infection and a possible second one starting with two other issues. Another hour and the root canal was done and she was feeling 50 times better. I cannot stress how disgusted I was with this place. I truly feel they did what they could so they could bill my insurance for doing nothing. I would not even take my cat here after this experience. I truly hope no one in as much pain as my wife decides to go here because you will receive no help from the incompetent dentist that is here. Thank God that there is still other places around that are truly caring and were able to take care of my wife!!!
Jon
2 years ago
Dr. Everest did a great job. He was very through and explained everything I asked about. He was also very efficient. All the staff were professional and quite nice. I'd definitely recommend going here.
Ray Metzger II
2 years ago
Worst dentist office... Scheduling can't get it together, attitudes, right fighters & last second closures without notifying patients!!! Steer clear, trust me!!!
Laura Rosewall
2 years ago
Have been trying for two months to get ahold of this place went on line to schedule an appointment and it told me some one will contact me no one has. called. also i calles and no one answered this place is horrible.
cydia user
3 years ago
After I complained to the BBB the doctor sent me a letter dismissing me as patient. How illegal is that discrimination? The office treats welfare patients like animals, 0 respect. The office cancels appointments. Why is this office still on business after over 300 complaints of causing injuries to patients and engaging in discrimination, retaliation against the patients and violating HIPPA? I just saw their office admitting in this thread that some of the people who posted messages were their patients. THAT is ILLEGAL! You can't admit that people are your patients! Do we not have any enforcement agency to investigate those folks? People are complaining of getting injured by the doctors... why no one is investigating? Is this Stone Age?
Kevin Strawbridge
3 years ago
The staff are always friendly, the wait time is usually acceptable. They just need to take the time to smooth down and polish fillings! Just more crevasses and rough spots where bacteria can hide, no clue why a dentist wouldn't finish his work... ()
Jon
3 years ago
Dr. Everest did a great job. He was very through and explained everything I asked about. He was also very efficient. All the staff were professional and quite nice. I'd definitely recommend going here.
Gary Warmiak
3 years ago
My wife had went here the other day with a dental emergency. She had seen there website that they accept walk-ins so she made sure she was there as soon as they opened. Once they did she was greeted by being told that they are not accepting walk-ins at this time. So it wouldn't make sense to change that on your website!!! Then after an hour of checking to see if they could fit her in and giving her the run around of having issues with our dental insurance they were able to see her which was great *we thought*..... only to be back the for 20 minutes to get x-rays and to be told they couldn't see anything and be referred to another place. So fast foward to 4 hrs later that day another place was able to get her in!!! Thank God cause she was in a crazy amount of pain. They take more x-rays and ten minutes later the dentist comes in a magically sees that she has an abcess on one tooth with an infection and a possible second one starting with two other issues. Another hour and the root canal was done and she was feeling 50 times better. I cannot stress how disgusted I was with this place. I truly feel they did what they could so they could bill my insurance for doing nothing. I would not even take my cat here after this experience. I truly hope no one in as much pain as my wife decides to go here because you will receive no help from the incompetent dentist that is here. Thank God that there is still other places around that are truly caring and were able to take care of my wife!!!
Laura Rosewall
3 years ago
Have been trying for two months to get ahold of this place went on line to schedule an appointment and it told me some one will contact me no one has. called. also i calles and no one answered this place is horrible.
Ray Metzger II
3 years ago
Worst dentist office... Scheduling can't get it together, attitudes, right fighters & last second closures without notifying patients!!! Steer clear, trust me!!!
Phil Sailor
3 years ago
I've been a patient at this office off and on for about a decade. Most recently, a crown that they made and attached came out. I called asking to be seen because when I've been there in the past, the dentist (who is solid - Dr. Lam gets a respectable 4 stars) said if there are any problems with what they've done, to come back in so they can address it without cost. Well in this case, the receptionist passed my call along to the office manager, "Sammy Jo" who was exceedingly contentious the entire time. She told me they couldn't "write off" the cost of fixing [what amounts to their mistake] because it had been more than a year since the crown was put in. She also said that the dr who put it in was no longer with the practice and something about the corporation hiring doctors as independent contractors as if that somehow excuses the practice from standing behind their work. So it seems like the doctors are getting taken for a ride too. I asked if they could reduce the cost of just looking at it. She said no that every office visit costs at least $90 no matter what they do. In my case, she said it was likely the dr would do a temporary build up until a replacement crown could be made/put in. She also recommended against using anything to hold the existing crown in place for fear of potential infection. So their office manager (not a medical professional) is giving medical advice. When I pointed out that she was giving medical advice and maybe that should come from a dr, she explained that he was doing a procedure and was unavailable and furthermore that their doctors don't talk to patients on the phone anyway (this was a pretty obvious coercion to get me to pay the $90 just to talk to the dr). When we were still on the phone several minutes later and she became more frustrated, the doctor magically became available AND able to talk on the phone. He gave similar advice which meant much more coming from someone who has the education to justify giving such advice. But I'd had enough of the games and contentiousness at this point, so I contacted a closer and far better rated dental practice. I should have listened to my wife about this place when she said years ago that she didn't like it. But I was too willing to ignore the general impatience of the non-medical staff and the worn equipment/finishes beyond the waiting room, which in retrospect seem to indicate a general unwillingness to treat their employees well. I have been seen here with private insurance and with no insurance whatsoever (self pay), but this practice does a lot of medicaid work and 'the corporation' seems to be padding their charges, to be unwilling to let any potential opportunity pass by that they can charge for, when other, better (a reference to their ratings/customer satisfaction) practices are not predatory in this way. I expect medicaid work makes up a large portion of their income. It seems both stereo-typically expected and offensive that they would use public money in such an opportunistic way. They should treat their patients better and treat their employees better. I suggest you do your research and find the best possible dentist for you. For me, Lancaster Dental Arts is permanently out of consideration.
Vinchnza Xx
3 years ago
Unfortunately I still go to this unorganized mess of a place. Receptionist and people at the front desk are rude and disrespectful. The dental assistants absolutely suck. Do not go here.
cydia user
3 years ago
After I complained to the BBB the doctor sent me a letter dismissing me as patient. How illegal is that discrimination? The office treats welfare patients like animals, 0 respect. The office cancels appointments. Why is this office still on business after over 300 complaints of causing injuries to patients and engaging in discrimination, retaliation against the patients and violating HIPPA? I just saw their office admitting in this thread that some of the people who posted messages were their patients. THAT is ILLEGAL! You can't admit that people are your patients! Do we not have any enforcement agency to investigate those folks? People are complaining of getting injured by the doctors... why no one is investigating? Is this Stone Age?
Shelle White
3 years ago
If I could give a 0 I would. After 3 days of messages and request for a callback regarding a denture plate for my mother, I finally get to speak with someone after threatening to show up at the office with a Live Facebook feed running. Only to be told they messed up the impression and waited 19 days to call and let anyone know. Which by then was too late, AS THEY WELL KNEW, since they had been informed of an upcoming surgical procedure which would not allow for a return visit afterwards. Impression taken July 8. Call made JULY 27. HORRIBLE HORRIBLE place. When I asked for dates, and then asked why so long between, all I got was backtracking and meaningless apologies. Needless to say I will dispute with insurance company about the bill AND I have retained a much better dental office to further handle this issue.
MJ Shel
3 years ago
This is the worst office to deal with! I dropped off school dental form in Fall to be filled out for 2019. I was assured they would fax it to the school. Never done-several calls and months later, still never sent and now I'm being told the dentist will not sign form until he is seen again!!! AVOID THIS PRACTICE AND SAVE YOURSELF FROM INCOMPETENT CARE
Kevin Strawbridge
3 years ago
The staff are always friendly, the wait time is usually acceptable. They just need to take the time to smooth down and polish fillings! Just more crevasses and rough spots where bacteria can hide, no clue why a dentist wouldn't finish his work... ()
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