As Chief Executive Officer and Founder of Avila Management Services Dr. Mary Morales brings over25 years of experiencein the dental operations management field. As of November 2021, the new owner ofLake Plaza Dental, Dr. Morales is driven to continue a dental care environment that always puts the patients needs first.
Her passion to provide a patient first culture in healthcare was cultivated by helping communities underserved during an externship in the Amazon Rainforest. This experience opened her eyes to the communities that are in need of basic healthcare and education. In February 2022 Dr. Morales founded the non-profit, Smiles that Care, with the goal of reaching underserved communities domestically and abroad.
In her spare time, Dr. Morales continues to practice dentistry during her many mission trips worldwide. Her last trip was in early 2020, where she provided dental care to patients in Guatemala. She is excited to restart doing her mission trips post-covid in 2022. To check out her latest trips and future projects, or to see how you can help, please visit smilesthatcare.org
Dr. Clarissa Moore has been serving patients in Virginia since 2008. Dr. Moore completed her dental education both in Brazil and in a two-year General Practice Residency Program where she served as chief resident at Northside Medical Center Hospital in Youngstown, OH.
One of Dr. Moores commitments is to continue learning the latest and most advanced techniques in general, cosmetic, and implant dentistry. She has pursued advanced training at nationally renowned postgraduate training centers including the Spear Institute in Scottsdale, AZ, and the Las Vegas Institute for Advanced Dental Studies. She is also a Fellow of the Academy of General Dentistry, a title awarded to her due to her commitment to continuous learning to better serve her patients. Dr. Moore is a board member of the American Academy of Clear Aligners and recently became a mentor for Invisalign. Dr. Moore really wanted to help patients who are in constant pain from TMJ and recently found a new passion for BOTOX. She finished training in the use of BOTOX for TMJ treatment so her patients can live pain-free lives.
As Director of Clinical Operations, Dr. Clarissa Moore takes the time to train associate Doctors on the most up-to-date practices and technology available. While she does not practice at Lake Plaza Dental, her knowledge from years of experience, training, and continued education, are essential as ongoing resources for associate doctors and all staff at the practice.
Dr. Rodriguez pursued her education at Pontificia Universidad Catlica Madre y Maestra in the Dominican Republic where she graduated with honors in 2014. After completing her degree, she went to New York where she was accepted into a two-year residency at Columbia University. Upon completing her residency in 2021 she moved down to Virginia where she currently resides and works to further enhance her skills in dentistry.
In her free time, Dr. Rodriguez enjoys traveling, reading, and spending time with her family. An immense passion of hers is dancing. She loves the artform and has studied ballet since she was a child.
Dr. Rodriguez prides herself in her professionalism and knowledge in the dental field. She is a firm believer in a strong team culture and looks forward to being a key-player at Lake Plaza Dental and within the local community. Dr. Rodriguez has a deep desire to help patients of all ages understand lifelong dental hygiene practices.
Mackenzie has been a Certified Dental Assistant since 2019. She joined Lake Plaza Dental in 2020 and is now the Lead Assistant under the new ownership. The patient experience is her priority, and she works hard to ensure they feel comfortable in the office. Mackenzie enjoys helping our patients understand and implement their treatment plan.
Haley has been working in the dental field for over five months as a dental assistant. She received her Associate of Applied Science in Dental Assisting from ECPI University in 2021. She is CPR, Infection Control, and Radiology certified through the Dental Assisting National Board (DANB).
In her free time, she loves being near the water during the summer. She enjoys playing volleyball and played while she was in college. Haley recently moved to Alexandria, VA. If you have any recommendations for dessert places in the Alexandria area, she would greatly appreciate it since she has the biggest, sweet tooth!
Kristina has worked in the dental field for over fifteen years. She brings with her a background in both clinical knowledge and administrative knowledge. As a team member of Lake Plaza Dental, she is excited to bring her knowledge and expertise to increase the positive patient experience.
She is the proud mom of two beautiful girls, Charlie Grace and Emma Jo. In her free time Kristina likes to be at the pool with her husband and children, or simply spend time outside of their hometown of King George.
Mary Jo joined the Lake Plaza family in November 2021 under the new ownership as the financial coordinator. She brings 15 years of administrative experience in both medical and dental offices but found her niche when she joined the dental field. She loves helping others and has been fortunate enough to work in an environment where she can help others on a regular basis.Through her years working in the dental field, she has learned many facets of what it takes to run a dental office efficiently. She has worked the front desk, scheduling, office manager, and financial coordinator roles. Now, most of her work is off-site from the main office which is a fun new way Im expanding her work experience. Mary Jo loves the rewards that come from watching patient transformations as they go through their needed treatment.
Mary Jo is originally from Northern Michigan, and she now lives in Stafford with her husband, Ken, of 32 years. Between them, they have 6 amazing adult children and 3 wonderful grandchildren. When she is not spending time with her family, she loves baking, working in the yard, and going on weekend getaways.
Delaney has been involved in dentistry her whole life. She is currently in school studying dental assisting and hygiene at Germanna Community College. She joined the Lake Plaza Dental team in November 2021.
Kenzie joined the Lake Plaza team in February 2022. She chose to pursue a career in dental because it has always caught her attention. She enjoys working in a field where she can help make people smile and be happy. Kenzie graduated with an associates of business management from Germanna Community College.
Reviews
Rating 3.7 out of 5 based on 32 reviews
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newest oldest highest lowestAmy Whetzel
a year ago
The office staff are very nice and professional, however the dentist I seen was fast & rude. I came in to fix a chipped tooth & after fixing it she told me it would break again & might break tomorrow. I pay you to fix my tooth to not break again. ? She also made my tooth look weird. It's smaller the the other. Do not recommend what so ever!!!
Zelda Lebron
a year ago
I was having some bad tooth pain and decided to go here because it was closest to my home. I get in and was informed that I needed a root canal and was scheduled for later that day. The reception staff, the X-ray tech were excellent and so nice. By the time the dentist was ready for me I had been sitting 45 minutes past my appointment time. I finally get to her chair and I might as well have been a rock for all the compassion she showed me. It felt like she was drilling and drilling then abruptly she stopped and said "I can't finish this you need to go to a specialist ". Gave me my check back and a referral to a endodontist and a prescription for a few ibuprofen. Well the endodontist was booked for 2 weeks out. When the lidocaine wore off I was in the most excruciating pain in my life. This dentist has no emergency number at all, so I ended up having to go to the urgent care. Needless to say I don't know what she did to my tooth that resulted in my face swelling the size of a basketball but I went to my primary care physician the very next day and was prescribed proper medication for nerve pain and a antibiotic, and ended up having to have emergency oral surgery and the tooth had to be removed. I don't recommend this kind of cruel treatment to my worst enemy. I certainly would never recommend this dentist to another living soul. This dentist here is why people fear going to them.
Angela Leroux
a year ago
I loved Dr. Torrey and did not know he retired. I showed up for my bi-annual cleaning what a nightmare. The hygienist rested her drill on my lips the entire cleaning. It was the most uncomfortable experience. My mouth hurt for three days after that cleaning. I paid my bill not really paying attention. When I received my statement of benefits from my insurance I realized they charged me for a fluoride treatment that I did not get. Then I looked back at my bill and found I had a negative balance. Summary: 1. The service sucked 2. They charged me for services I did not get 3. They charged me a balance that I did not owe. Now I have to sit by and wait for some chic to "audit" my account. I can only assume they are finding a way to "plug" the difference so that I do not get.my money back. What sucks the most is that now I have to find a new dentist. September 2022.They HAVE NOT fixed this as listed below. They do not respond, they owe me money. This people suck.
Katie Campbell
2 years ago
Everyone at Lake Plaza Dental is so knowledgeable and goes out of their way to explain everything. Cece is the absolute BEST!
Makayla Tate
2 years ago
I saw CC the hygienist and she was wonderful. She is very attentive & you can tell she really cares for her patients. The decor in the office is beautiful and it was very clean and tidy. The whole staff made me feel very welcomed and comfortable the whole time I was there. :)
Jillian McCaa
2 years ago
Amazing dental team! Everyone at this office is so kind, helpful, and knowledgeable. Definitely recommend!!
samantha stone
2 years ago
Great place to address dental concerns!!! I'm new to the area and had a hard time finding a dentist. My friend originally recommended a place in the Fredericksburg area but it was too far from my house, I spoke to the lovely appointment coordinator Melissa at that office and she recommended Lake Plaza Dental. The staff really took their time to get to know me as a patient and made me feel very comfortable. Cee the hygienist took time to explain to me what she was doing before she did anything. This is a great place to go if you want to start fresh with a new dental office.
Martie Strafer
2 years ago
I haven't been to the dentist in years so I decided to do some research and picked Lake Plaza. I am so glad I did. They made me feel so comfortable and did an amazing job...from the receptionist to the dentist. The entire staff was amazing. I can't recommend them enough. They go that extra mile for you. Don't hesitate to call them if you need any type of dental care...they do it all!!
Laura Vinoski
2 years ago
I read the reviews on line but when I called the receptionist was very pleasant and friendly. She asked what insurance I had and proceeded to take the time helping me schedule an appointment. The staff was was very understanding what I experienced at other offices so the could handle something that we talked about before the cleaning and dental work. I felt comfortable the entire time. Thank you Dr Rodriguez and staff. Definitely going back
Elizabeth Bailey
2 years ago
A new practice took over and no one mentioned it, even after a few calls when we needed to move appointments. We made a trip out there for no reason. Now we have to find a new dentist. There was no excuse for not letting us know that Dr. Torrey was gone. The Lake Plaza Dental website is identical except for the names of the people who work there.
KEN FINES
2 years ago
I have had to have extensive work done and they have been great. So great to have them close by. Ken Fines
Ellen Jennings
2 years ago
From my first visit, through today's 2 fillings - AWESOME. Wish I had found them a lot sooner. Haley, Dr. Rodriguez and all of the staff have been very friendly, efficient and I'm looking forward to my follow-up, in Sept. Great Job!
Caitlin Farmer
2 years ago
My boyfriend made an appointment with this office last week and the day before his appointment the receptionist CONFIRMED with him over the phone that this office would accept his insurance. He took off work to attend his appointment but when he arrived the receptionist proceeds to tell him that they in fact do not accept his insurance and he was "misinformed". The receptionist then had the nerve to ask if he wanted to pay out of pocket for their services. This is disappointing to me personally because I have been looking for a new dentist in the area since I have moved to the Locust Grove/Fredericksburg area and was hopeful when I found an office literally right across the street from where I live. But unfortunately its just a waste of time, they will tell you they accept your insurance over the phone then when you come in they try to trap you in to paying out of pocket for their services. They only accept two types of insurance my boyfriend and I have literally never even heard of. Don't bother.
Shusmita Wolfrey
2 years ago
I had my first appointment with this clinic yesterday and they were amazing! The interior looks very comforting and I almost forgot I was at the dentist. Kristina took my X-rays and did my cleaning and she was really cool. I didn't know she was the office manager until she said so. She was very personable and kind! Dr.Rodriguez was also very nice! She gave me good instructions on how to continue my dental health. Overall this office was amazing and I will definitely be coming back!
Valery Logan
2 years ago
My family and I recently moved to the area from out of state. We cold called a few dental offices in close proximity to our home. We made the decision to go with Lake Plaza Dental because of Kristina. She took the time to answer all my questions, of which I had many. Kristina was able to schedule all four of us within a couple weeks. I was thrilled with how welcoming they were to my children who are seven and eight years old (other offices were not too keen on taking children). Kristina was transparent about the process and even though they are out of network for us, we decided it was worth going with them if their in person service was as good as their scheduling service. We were not disappointed! Our in person experience was as high of a caliber as the scheduling process. The entire staff was warm, friendly, and genuinely cared about us as patients. We left feeling like we were cared for instead of just another number. My kids are asking when we can go back!! We highly recommend Lake Plaza Dental! What an amazing team!
Angela Leroux
2 years ago
I loved Dr. Torrey and did not know he retired. I showed up for my bi-annual cleaning what a nightmare. The hygienist rested her drill on my lips the entire cleaning. It was the most uncomfortable experience. My mouth hurt for three days after that cleaning. I paid my bill not really paying attention. When I received my statement of benefits from my insurance I realized they charged me for a fluoride treatment that I did not get. Then I looked back at my bill and found I had a negative balance. Summary: 1. The service sucked 2. They charged me for services I did not get 3. They charged me a balance that I did not owe. Now I have to sit by and wait for some chic to "audit" my account. I can only assume they are finding a way to "plug" the difference so that I do not get.my money back. What sucks the most is that now I have to find a new dentist.
Logan Hicks
2 years ago
Dr. Torey was great but since he retired the new staff is pushy and didn't listen when I declined a referral and told me to go anyway. The only bright spot is one of the hygienists that's left over from when Dr. Torey was there. Do not recommend anymore.
Steven Blahut
2 years ago
I told them I had to pickup my daughter from school and would be a few minutes late to my appointment. They agreed until day of and called me to cancel when I was on my way. This is after I called them to let them know I was 10 minutes away. Do not recommend.
Amanda Fines
2 years ago
I didn't even get to see the dentist. The receptionist who was no help and not welcoming when we came in. I got there a half a hr before my appointment. Gave insurance card. She stated she could not get a hold of my insurance company. When I talked with them in less then 3 minutes. It would of been ok if she wasn't short while talking with me. I would not recommend.
Rosalie Wallace
2 years ago
I was referred to their office I'm terrified about dentist had some bad experiences with 3 but let me say I went in you felt so calm and relaxed their friendly people and you felt the compassion and caring they had I lost most my teeth to over 30 rounds of radiation and the last 9 had to go when he numb that upper back area to pull that back one I felt nothing no pressure I would recommend them to everyone I will go back for the others to take out May never have that smile I once had but I know I will feel better just having them out
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