Sort by

Katie Carpenter
a year ago
**To the practice's response to my initial review below: My negative review was not made in regards to your appointment procedure, it was was made due to the lack of respect I received from the office manager, who provided me with unsolicited information that she was the dentist's wife in a threatening manner. The receptionist and office manager are not the doctor who prescribed my medication. To date, I have not received instructions from the prescribing provider on how to use this medication, which is a violation of my patient rights. When a patient asks to speak with a doctor regarding a prescription they received, they should be able to speak with the prescribing doctor. Office managers, doctors' wives, and receptionists are not the prescribing doctor. If your guidelines and office procedures prohibit patients from speaking to prescribing physicians regarding a medication they received, then this is a serious violation of numerous laws and will be reported to the proper authorities. INITIAL REVIEW: Avoid this office unless you are looking to be disrespected as a patient. I would never recommend this practice. I called for instructions regarding a prescription mouthwash, and asked to speak to the doctor when I received conflicting information from the receptionist on how to use the medication. I was told no one could call me back today (it was 1:00 pm) because the office was closing at 5:00 pm. I was also told my future appointment had been cancelled after I confirmed it twice at my last visit. I rescheduled my future appointment without any issues on my initial call. I later received a phone call from the office manager (and purported wife of the dentist, Dr. Ho) around 3:00 pm. After refusing to let me speak and constantly talking over me, I was told, "I am the office manager and Dr. Ho's wife and I am telling you that you are being very rude." When I go to a doctor's office, I look for solid medical advise and good customer service. I received neither from this office due to the lack of patient respect and unlicensed practice of medicine by this office manager/wife of the dentist, Dr. Ho. I will never return to this office or refer anyone to the practice.

Kay Kiss
2 years ago
Clean friendly experience...Always leave knowing everything was done right with care

M M
2 years ago
I can't express my gratitude for Dr.Ho and his staff. They're all very professional, the place is clean. The staff were friendly, I couldn't have asked for a better experience. I went in for an emergency extraction and was explained the procedure in detail and the Dr made sure I was comfortable through out the procedure. I couldn't be more pleased with this place. I would definitely go back! Thank you everyone!

Jay Be
2 years ago
Dr. Ho and his inexperienced assistant completely damaged my spouses teeth with faulty same day crowns that were very poor quality and failed immediately. We have had to go to numerous specialists after Dr. Ho messed up multiple crowns in her mouth. We've spent thousands of dollars fixing what they did wrong and they don't even have the decency to refund us. She ended up having to get root canals with an endodontist. Our original experienced dentist (out of state) and the endodontist specialist said Dr. Ho did a terrible job with the crowns. He shouldn't have placed them on the same day either and they were poorly fitted and caused malocclusion, misalignment, infection and excruciating pain. Please note my wife never had any medical nor dental issues prior to this. Dr Ho ruined her quality of life with the excruciating pain she was in immediately after he placed the faulty crowns. When she contacted them twice to tell them of the pain right after crown placement, Dr. Ho didn't even tell us it was an emergency. He told us to wait three weeks for the excruciating pain to improve but luckily we saw an emergent specialist who said had we even waited two more days, her teeth would have been completely dead. My wife also had to get the crowns replaced as well because Dr. Ho's failed immediately - they were misaligned, cracked, infected, causing lots of pain leading to even TMJ & headaches, which my wife never had in her lifetime prior to Dr. Ho's crown placement. We regret going to them and really wish we didn't blindly trust them with our dental health. He took months of our time, thousands of our dollars and he doesn't even have the decency to refund us for the faulty crowns. We will never go back and regret going at all. Very painful experience. Regret stepping foot into lake eola dental. Since he refuses to refund us for his faulty service, we are considering a lawsuit against him for all the serious pain he's caused my wife and all the expenditures secondary to fixing the botched up crowns he placed, costs of specialists to fix the damage he did, two courses of antibiotics, root canals and the pain we have had to undergo since placement of his faulty crowns and his audacity to not even reimburse us for poor quality treatment. We previously had another dentist in another state, who was excellent and never had any issues with our prior dentist but we unfortunately relocated to this state and trusted Dr. Ho's care but are beyond disappointed with the extremely poor quality of service.

Amber S.
2 years ago
I'm new to the practice but with the two visits I've had, I highly recommend this dental office. Dr. Ho is very thorough, precise and concise, which I really appreciate. I think this will be my new dental home. Thank you for your kindness, Dr. Ho and awesome office staff!!

Mike Gagne
2 years ago
Every visit to Lake Eola Dental is an enjoyable one. From the conversations with Dr Ho's entire team to the services provided. They are gentle and always make sure the patient is comfortable. The location is perfect in Downtown Orlando and has free onsite parking. I have never had a bad experience with the practice in the last 3-4 years going to them. I have multiple friends who go to a Lake Eola Dental and everyone loves their experience. I highly recommend Dr Ho and his team to anyone looking for a dentist near Downtown Orlando!

brandy ford
2 years ago
I have a new dentist! I felt like my hygienist was the most knowledgeable I have ever met. She was personable, and my teeth look AMAZING! And even better the plan they put into place will make them healthy for years to come thanks so much for my first good dental visit. It shouldn't take 43 years to meet such an exceptional Dentist. My whole family will be joining the lake Eola dental family! Mahalo nui loa!

Mariam Ramos
2 years ago
They are amazing!

Shelton Gore
2 years ago
Every aspect of the visit was amazing. Everything was explained, and all questions, was answers, care and concern was amazing. Ilean was a phenomenal dental hygentis. Lexy and Dr. HO was very concerned about every aspect of my dental concerns. Thanks I recommended this dental office to everyone.

Pamela Phillips
2 years ago
Lake Eola Dental is amazing. I would highly recommend to anyone, even those who may be a bit skittish about Dentists! Dr. Ho and everyone on the entire staff is so wonderful, patient and helpful. I was shocked to find out I had some issues, even though I had been seeing a dentist regularly. Dr. Ho is extremely thorough, and I am very happy to know that I will have all my issues taken care of and my dental health will be the best it can be.

Ivy Berrocal
2 years ago
This is the best dentistry in Orlando. Dr. Ho treats me like a person, not just a number. I never feel rushed, every single procedure is thoroughly explained and detailed, and they make a point to remember you. Their work is also top notch, of course. I appreciate every staff member and how sweet and kind they all are. As long as my family and I are in Florida, we will continue to visit this wonderful place!

Ernesto Infante
2 years ago
Friendly and professional staff. Dr. Ho is amazing...! Very detailed in his examination. He leaves nothing out regarding your dental health and wellbeing. And the facilities at the clinic are the best I have seen in years... comfortable, clean and state of the art. I definitively recommend Lake Eola Dental to anyone looking for excellent dental care. I found my new dental clinic.

Shaun D
2 years ago
Extremely professional. I have used Lake Eloa Dental for many years and their care and advice is Second to none. Highly recommended.

Hollie Pham
2 years ago
I never felt more cared for at the dentist. Thank you.

Danah Marie
2 years ago
Great and Friendly Service! The doctor and hygienist were extremely personable and engaging. I felt extremely involved in my care, and everything was shown and explained to me in detail. Great experience, I would highly recommend.

A B
2 years ago
OmG! The best dental experience I've ever had. The staff is professional yet friendly. I felt so welcomed and informed. Great prices and no "Scary" dental pain. This is definitely my new home.

Jamie Ellingsworth
2 years ago
Awesome staff and Dr Ho. Was very attentive to my questions.Also explained everything perfectly. Will definitely be back, thank you

Kate Le
3 years ago
Dr. Ho is amazing. My teeth never looked better. I am very happy with my results. I came in to fix my cracked tooth and he not only fixed it, but made it look aesthetically much better. Very clean office. Everyone was very nice.

Sara Foerster
3 years ago
Best dentist I've ever been to. The staff is so nice and helpful, the place is very clean, and Dr. Ho is quick yet gentle. 10 out of 10 would recommend.

Joyce Palmer
3 years ago
Thank you so much for sharing your wonderful staff with me. From the first time I entered the office 2019, it has been nothing but a pleasure. Before When I would go to the dentist I was tennis, worried about the pain. The receptionist greets you with the most beautifully warm smiles. At the time you are called for treatment, again another family member greets you with a warm happy, glad to assist you attitude and smile. Once you are in the treatment area. Everything is explained step by step. While being treated still explaining asking if you are ok and to say if there is any pain. I would totally recommend anyone I know to seek treatment.