In 1989, a Gaston County community-based indigent care task force composed of concerned citizens, business leaders, elected local officials, and representatives of Gaston Memorial Hospital, was formed to address the need of the growing uninsured population and the use of episodic emergency department care as an inappropriate substitute for primary care. The group was concerned with providing the right careat the right time, at the right place. The result was the establishment of Gaston Family Health Services (GFHS) with a mission to provide family healthcare to anyone in need, regardless of ability to pay. With technical assistances from the North Carolina Office of Rural Health, GFHS was incorporated as a 501(c)(3) non-profit organization in 1991. GFHS saw its first patients in 1992 at the practice co-located within Gaston County Health Department building on Hudson Blvd. in Gastonia.
Today, our team of family medicine physicians,pediatricians, advanced practice providers,dentists, psychologists and behavioral health providers care for patients atover 25 practices throughout Alexander, Catawba, Davidson, Davie, Forsyth, Gaston, Iredell and Lincoln counties.
Our services include adult and pediatric primary and dental care, behavioral health counseling, pharmacy services, chronic disease education programs (diabetes, hypertension, weight loss), Medication Assistance Treatment, nutritional counseling,womens screening clinics,vision care,school-based medical, behavioral health and dental programs, HIV/AIDS Case Management and care management services for at-risk pregnant women and children.
2020 marks an exciting time for the organization in the transition to our new identity. In April, GFHS unveiled and began operating under a new brand name. That new identity, Kintegra Health better represents the collective talents of over 500 staff members, and the comprehensive and integrated care we provide through core and enabling support services and special programming.
Kintegra employs an array of ancillary staff members who make up our Advanced Care team. These team members are in addition to your primary care provider. They serve in the role as panel managers, diabetes educators, licensed clinical social workers and pharmacists, and provide additional information and support in managing your health. Our Advanced Care team members at each site are are listed below.
Reviews
Rating 2.6 out of 5 based on 19 reviews
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newest oldest highest lowestMorenita Fuentes
a year ago
(Translated by Google) Excellent staff very friendly (Original) Exelente personal muy amables
S. A.
2 years ago
Front desk staff are rude and not friendly. I was told you can't go back with your child if they are 3 and up. Um no ma'am that's not going to happen. I don't trust anyone! Especially when my child will be sedated. Also I was told after my son's visit that I had to pay $50 "just in case there was a copay" or "my insurance didn't pay for everything" I said excuse me? I have really good insurance and there shouldn't be large copay. I told them to bill me.
Chelsea Gonzalez
2 years ago
Waited 21 minutes on the phone to try to make my son an appointment and no one picked up.
Ula Jewel
2 years ago
I have had nothing but bad experiences since I've tried to take my son to this dentist. It impossible to get an appointment and when you do they don't even try to do everything they can in the appointment. The women behind the desk are stand offish. The lady actually blamed it on the fact that it is a public health place. I think it might be due to the fact of how you run it. I've been fighting for months to get my son seen watching his poor teeth decay more and more finally get him seen and you're not even going to fix all of his cavities. Then you tell me after I fought you for months on getting him seen oh well we can reschedule two months later and we can have everything fixed. I said wow why wouldn't you do this to begin with why wouldn't you fix his teeth like you're supposed to to begin with it has been months and now they're talking about more months and more months fixing one thing at a time when you couldn't just do your job. I have a few kids it would take me a year to get all my poor children seen there's no way I will ever go back here it is poorly run. To the girl running her mouth when I left behind the glass the glue was showing on your fake eyelashes sweetie.
Ula Jewel
3 years ago
I have had nothing but bad experiences since I've tried to take my son to this dentist. It impossible to get an appointment and when you do they don't even try to do everything they can in the appointment. The women behind the desk are stand offish. The lady actually blamed it on the fact that it is a public health place. I think it might be due to the fact of how you run it. I've been fighting for months to get my son seen watching his poor teeth decay more and more finally get him seen and you're not even going to fix all of his cavities. Then you tell me after I fought you for months on getting him seen oh well we can reschedule two months later and we can have everything fixed. I said wow why wouldn't you do this to begin with why wouldn't you fix his teeth like you're supposed to to begin with it has been months and now they're talking about more months and more months fixing one thing at a time when you couldn't just do your job. I have a few kids it would take me a year to get all my poor children seen there's no way I will ever go back here it is poorly run. To the girl running her mouth when I left behind the glass the glue was showing on your fake eyelashes sweetie.
StylesbyShanise
3 years ago
Not the best communication with staff and patients. Avoid like a plague.
StylesbyShanise
4 years ago
Not the best communication with staff and patients. Avoid like a plague.
Danielle Seeger
4 years ago
I had a great first experience here with my two kids. They were 4 and 2 at the time.
Danielle Seeger
4 years ago
I had a great first experience here with my two kids. They were 4 and 2 at the time.
Daniel G
4 years ago
They treat children as if their own, specially Dr. Daniya and Rachel are so professional and dedicated! Thank you so much for your great service!
Tigist Gebresilassie
4 years ago
They are very nice, I am really happy about their treatments, specially Dr. Dahiya and Rachel are so amazing in treating children!!!
Amy Yar
4 years ago
I have placed 2 calls about a fraudulent matter and yet to have a call back from anyone at this office. It's alarming and suspicious.
Amy Yar
5 years ago
I have placed 2 calls about a fraudulent matter and yet to have a call back from anyone at this office. It's alarming and suspicious.
Daniel G
5 years ago
They treat children as if their own, specially Dr. Daniya and Rachel are so professional and dedicated! Thank you so much for your great service!
Tigist Gebresilassie
5 years ago
They are very nice, I am really happy about their treatments, specially Dr. Dahiya and Rachel are so amazing in treating children!!!
Emmy TF
5 years ago
Front desk staff is really rude. Good luck getting and appointment.
Carla Louchez
5 years ago
I absolutely do not recommend this office, I have been accosted, hung up on and refused appointments all because I asked for a supervisor. ANTHONY Was the rep I spoke with and SHOULD NOT HAVE A JOB. My child had a true dental emergency and he was the most salty, rude and disrespectful office assistant I have ever have the displeasure of speaking with.I sat outside the office while calling in to make an appointment and watched the office staff chat and ignore the calls. If I could add the photos and recordings to my review I would.The doctors are great but getting past that front office is the hardest part. I did make an attempt to report this behavior to a supervisor and when "Barbara" (I believe this was a fake name given) called back she was very aggressive with me. She didn't care one bit about the experience I had nor did she aknowledge, apologize or empathize with any thing I had told her. I told her that I had since made an appointment with a different practice and she began to inturupt continuously me saying "what exactly can I do for you then" ... Terrible people!
Jennifer Queen
5 years ago
If I could rate no stars I would due to the office staff. Hygienist are nice that's about the best I can say. Front desk staff is rude. Good luck getting and appointment. For over a year my children have been on a cancellation call list. When you do get an appointment be prepared to wait well beyond appointment time. Procedures can't be completed on time due to scheduling problems. Do yourself a favor and look elsewhere for treatment.
Emmy TF
6 years ago
Front desk staff is really rude. Good luck getting and appointment.
Carla Louchez
6 years ago
I absolutely do not recommend this office, I have been accosted, hung up on and refused appointments all because I asked for a supervisor. ANTHONY Was the rep I spoke with and SHOULD NOT HAVE A JOB. My child had a true dental emergency and he was the most salty, rude and disrespectful office assistant I have ever have the displeasure of speaking with.I sat outside the office while calling in to make an appointment and watched the office staff chat and ignore the calls. If I could add the photos and recordings to my review I would.The doctors are great but getting past that front office is the hardest part. I did make an attempt to report this behavior to a supervisor and when "Barbara" (I believe this was a fake name given) called back she was very aggressive with me. She didn't care one bit about the experience I had nor did she aknowledge, apologize or empathize with any thing I had told her. I told her that I had since made an appointment with a different practice and she began to inturupt continuously me saying "what exactly can I do for you then" ... Terrible people!
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