Keystone Dental Care

Keystone Dental Care - General dentist in Chambersburg, PA
767 5th Ave B-3a, Chambersburg, PA 17201
Closed today
Opens Monday at 7:30am
SundayClosed
Monday7:30am - 4:30pm
Tuesday7:30am - 6:00pm
Wednesday7:30am - 4:30pm
Thursday7:30am - 6:00pm
Friday7:30am - 4:00pm
SaturdayClosed

In 1986, Joanne Cochran, Keystones President and CEO, co-founded the center to provide health care to the migrant agricultural workers in Franklin County. At that time Keystone was comprised of three volunteers providing part-time seasonal health care to migrant agricultural workers in Franklin County and saw 500 patients during its first season.

Keystone Dental Care - General dentist in Chambersburg, PAKeystone Dental Care - General dentist in Chambersburg, PA

Keystone Health is the only federally-qualified Community Health Center serving Franklin County. Community Health Centers are characterized by five essential elements that differentiate them from other providers:

The Board expands the mission to include providing care to all residents of the area, regardless of ability to pay. Rural Health Clinic status is obtained and the corporation name is changed to Keystone Rural Health Center. A full-time, year-round family practice known as Keystone Health Center opens at 1331 S. Seventh Street. The low-income and uninsured residents of Franklin County now have access to primary care and auxiliary services.

Keystones status is elevated to Federally Qualified Health Center for Medicare recipients and shortly thereafter for Medicaid recipients, which enables Keystone to receive cost reimbursement for patients receiving public insurances.

Mrs. Cochran obtains Medically Underserved Population status for the low income of Franklin County and Health Professional Shortage Area status for Franklin County, making Keystone eligible to hire National Health Service Corp doctors, highly qualified physicians who chose to work in areas where doctors are needed in exchange for help from the government in repaying their education loans.

Because the health center has outgrown the leased 1331 S. Seventh Street location, Keystone conducts a Capital Campaign to raise funds to build the 820 Fifth Avenue facility. The facility is completed in 1998.

When a local cardiology practice announces it will disband, Keystone opens the Franklin County Heart Center to ensure that cardiology services will be available in the community. Because this is a specialty practice and not part of the Federally Qualified Health Center, a wholly-owned subsidiary, Keystone Physician Services, is formed. The opening of the practice brings the first interventional cardiologists to Franklin County.

When Cumberland Valley Mental Health Services (CVMHS) closes, Keystone expands its behavioral health services by hiring additional therapists and two psychiatrists. Keystone also takes over the Crisis Intervention Program that was operated by CVMHS.

Administrative services are consolidated in one location, the newly built Summit-Keystone Pavilion. Several practices move into larger offices to accommodate the growing number of patients: Keystone Womens Care and Franklin County Heart Center move to offices in the Pavilion. Franklin County Pediatrics moves into the Summit Health Center.

Keystone Health receives three grants through the American Recovery and Reinvestment Act to increase staffing at Franklin County Pediatrics, expand the Keystone Behavioral Health and Keystone Dental Care facilities, and construct a new building.

The new building at 830 Fifth Avenue is completed. Keystone Internal Medicine, Keystone Womens Care, and Keystone Pediatrics are relocated to the new building. Construction of the new facility was funded by an ARRA grant.

The year began with administration requesting that the mission statement be revised to more accurately reflect Keystones role in the community. The mission statement was revised to the following: Keystone Health improves the health and quality of life of the people and communities we serve.

USG (United Solutions Group) and Keystone signed a two year contract. Effective in June 2012, USG became Keystones contracted IT department and service. Keystone will no longer have its own IT operated department.

In July of 2012, Franklin County was included in the list of counties in the Commonwealth that are in mandated managed care for all primary care services. Previously only behavioral health services in Franklin County were in mandated managed care. This will cause a shift of patients into newly designated managed care health management organizations.

In early 2013, Keystone hired a consultant to begin the process of transitioning to the Patient Centered Medical Home delivery model of care. This model provides a way of organizing primary care that emphasizes care coordination to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients and providers experience of care.

In July, Keystone is notified that is the recipient of an Outreach and Enrollment grant from Centers for Medicaid and Medicare Services, and another for Outreach and Enrollment from HRSA. Keystone used these dollars to hire 11 Navigators to educate and enroll eligible individuals in Franklin County into Medicaid, CHIP and the State Marketplace Insurance plans. Keystone then went on to open Outreach and Enrollment sites in Greencastle, Chambersburg and Waynesboro.

Dr. Michael Colli (Pediatrician and medical director of Keystone Pediatrics) was appointed to the position of Chief Medical Officer of Keystone Health effective July 1, 2014, and Dr. Kawish Garg was appointed to the position of medical director of Keystone Behavioral Medicine.

In October, Keystone was contacted by Family Health Council of Southcentral Pa to determine interest in offering Family Planning Services. In previous years, Keystone had contracted to provide these services. With Family Planning of Chambersburg closing its doors, there was no access to family planning services in Franklin County. Keystone agreed to provide family planning services to begin around the February 2015 timeframe, and will be held in conjunction with the STD program clinics.

In March, Keystonebegan working with Edlantis, an occupational and speech therapy service program located at the School for Veterans Children in Scotland, and in May, Keystone took over this program under the name of Keystone Pediatric Therapies. Also in March, Keystone received a HRSA S-BIRT (Screening, Brief Intervention, Referral and Treatment) grant and began screening its patients for drug and alcohol usage.

In the summer of 2016, Keystone developed a STD, HIV/AIDS, Healthy Woman, Outreach and Enrollment site located at 455 Lincoln Way East, and Keystone underwent is triennial Joint Commission survey and the outcome was that Keystone received accreditation from the Ambulatory Care Division.

In February, Keystone collaborated with Franklin County Head Start by placing a Head Start social worker to be placed within our Keystone Womens Care office in order to register pregnant mothers into the Head Start program for the many advantages of early childhood intervention through Head Start programming. The program allows for mothers to begin participating in beneficial programs earlier, thus allowing them to reap more benefits available to both the mother and child.

In early May, Keystone relocated its behavioral health program into a newly built facility at 110 Chambers Hill. Keystone celebrated with a ribbon cutting ceremony that same month with many community and state representatives present.

In July, Keystones Community Responder Program obtained national recognition for its work with police departments in diverting individuals from jail to treatment centers. Also in July, Keystone broke ground for a new health center to be built on the corner of Norland and Fifth Avenues in Chambersburg. The building will house Keystones administration department, Keystone Urgent Care (relocating from 830 Fifth Ave), Keystone Pediatric Therapies (relocating from Scotland Ave), Keystone Pediatric Dentistry, Keystone Community Outreach (HIV/STD program, Family Planning and Infectious Disease services.

Keystone received a grant from HRSA for Substance Abuse and Mental Health and part of the grant was slated for renovations at the Keystone Family Medicine practice, located at 820 Fifth Avenue. The renovation allowed for 12 additional exam rooms for primary care providers who will be providing Medication Assisted Treatment.

In October of 2019, Keystone opened its newest facility at 111 Chambers Hill Drive, in Chambersburg. The facility houses Keystone Urgent Care, Keystone Pediatric Developmental Center (formerly Keystone Pediatric Therapies and Keystone Audiology and Speech) Keystone Infectious Diseases, Keystone CommunityHealth Services (HIV/STD services and family planning) Keystone Pediatric Dental, and the Keystone Administration offices.

In late 2019, the Keystone board approved the purchase of three lots on a 4.21 acre property in Waynesboro. Keystone plans to use this for future expansion which may include family medicine, dental and behavioral health in the greater Waynesboro community.

In March, Keystone received its report related to clinical data which showed that Keystone had improved in immunization and cancer screenings, asthma, colorectal cancer, coronary artery disease and lipid therapy along with improvements in administering dental sealants.

In early April Keystone began screening all patients and employees. By mid-April, Keystone set up testing sites for our patients and community residents. Keystone worked to develop new ways of treating patients as well as many others from the community seeking testing.

Unfortunately, 2021 was a continuation of 2020 regarding COVID-19. However, there was one significant changewe now had a vaccine to combat the pandemic. Keystone began vaccinating healthcare workers in late 2020/early 2021.

In November, Keystone began providing a third doses (booster doses), as well as monoclonal antibody therapy for those infected by COVID. Keystone was the only provider of this IV therapy in Chambersburg.

Reviews

Rating 2.9 out of 5 based on 101 reviews

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Mark Jones
a year ago
Friendly competent staff.


Zade Sollenberger
a year ago
This is the WORST PLACE IN PA. I wouldn't take your kids nor yourself there to get any dental work done they do not take care of you as a patient. They do not care about your need at all. I went today and they did not do anything that was suppose to be done if you go here I would recommend finding a new place to go!!!!!!!! Thank me later


Ricardo Ayala
a year ago
Awsome service dr john palm was too kind and friendly i felt comfortable


Ron Doyle
a year ago
Best dental care ever.


katie ocker
a year ago
They were able to get me in same day, I had two teeth that were hurting extremely bad. They put in temporary fillings till they could get me in to do the full service. So very friendly and so so helpful!


Deanna Rideout
a year ago
I had a good experience with Keystone Dental Care I pretty much knew what they were going to say.


Marquita Washington
a year ago
If I could give zero stars I would. The way they use covid precautions to treat your children any kind of way is ridiculous. You can no longer go in the back with your child so they do anything to them. Such as just shoving needles in their mouths and asking questions that a parent should be answering... currently looking up how to report them. They should have been shut down long time ago. I really no longer need to go to this office since I have better insurance. But I feel like they treat people poorly due to the fact it's the closest dentist office in the areas that accepts state insurance which my children no longer have. I will be leaving this practice cause that's all it is a practice! On your children


megan conner
2 years ago
Waste of time


Kimberly Lawrence
2 years ago
My wife's tooth broke over the weekend and she had an appointment. They would not do anything until they had a pre authorization from our insurance to put a crown in. She offered to pay out of pocket to have it bonded, knowing that it's temporary but it's better than the alternative of waiting at least a month because it's hard for her to eat and she's worried about losing the tooth. The dentist did not feel morally right about doing this. She is educated enough to know herself and what she wants, instead the dentist would rather she suffer for over a month so they can have the more expensive procedure. What a frustrating experience. We do not recommend this dentist.


Chad Eyler
2 years ago
Worst. Humans. On. Earth.


christine anderson
2 years ago
The front office ladies where nice. The dentist was decent. Beth could use some work on tending children with special needs.


Derek Campbell
2 years ago
I have a broken tooth and was evaluated 3 weeks ago. Dr said I would need a Preauthorization to have a crown placed on the tooth. I called the insurance provider yesterday, and they have not yet received a Preauthorization request for this treatment. To me, that's pretty poor service.


Crystal McCleary
2 years ago
The office staff was great. They checked us in quickly. The dental nurse was very nice. She came out and explained everything and made sure I understood what was going on in my son's mouth. The dentist was awesome. He has a great bedside manner. He also cares not to do work that really doesn't need to be done.


Bishal Dangal
2 years ago
Sabrina is the best


Janessa Byard
2 years ago
I was completely satisfied with this office until 2018 when my daughter went in for her regular check up and the dentist told me that she would need 2-3 cavities filled, and one extraction. She wanted it to be scheduled right away. Not being a dental professional myself I questioned the X-rays taken because I could see nothing on them indicating any kind of cavity present in the areas point out to me, the extraction wasn't bothersome to me, but my daughter was against it. The provider insisted that the cavities were there and needed to be addressed as soon as possible to avoid further issues. I left the office without scheduling, and a few months later (with still no cavities present) I took her to my dentist that I had been seeing since I was a child. They did her exam and took X-rays and told me that her teeth were perfectly fine and no evidence of cavities at all, and that the tooth that we were told should be pulled would naturally fall out on its own. It is now 2021, and my daughter still has no cavities, and that tooth fell out just like we were told. For a provider to suggest such an invasive procedure for a child when there is no necessity for it blows my mind. It makes me think that either they may need additional education, they mixed our records with someone else (which would be difficult as I watched them do the exposure and bring the image straight to our area), or they are trying to provide billable services for things that don't exist, simply to be paid. Whatever the case may be, I have not returned to this office since, and I probably never will. I absolutely enjoyed every encounter with the staff and providers up until that day we were told about the cavities. I'd be wary going here, and question things you're told if you do go, but I'll never take my kids back there.


Rashiem Maldonado
2 years ago
(Translated by Google) I have been on a waiting list since 2019, call today Friday, October 1, 2021 and they tell me that there is still no space, is this normal? I went personally and nothing horrible treatment (Original) Llevo en una lista de espera desde el 2019 llame hoy viernes 1 de octubre 2021 y me dicen que todavia no hay espacio es esto normal ?? Fui personalmente y nada horrible trato


Janessa Byard
3 years ago
I was completely satisfied with this office until 2018 when my daughter went in for her regular check up and the dentist told me that she would need 2-3 cavities filled, and one extraction. She wanted it to be scheduled right away. Not being a dental professional myself I questioned the X-rays taken because I could see nothing on them indicating any kind of cavity present in the areas point out to me, the extraction wasn't bothersome to me, but my daughter was against it. The provider insisted that the cavities were there and needed to be addressed as soon as possible to avoid further issues. I left the office without scheduling, and a few months later (with still no cavities present) I took her to my dentist that I had been seeing since I was a child. They did her exam and took X-rays and told me that her teeth were perfectly fine and no evidence of cavities at all, and that the tooth that we were told should be pulled would naturally fall out on its own. It is now 2021, and my daughter still has no cavities, and that tooth fell out just like we were told. For a provider to suggest such an invasive procedure for a child when there is no necessity for it blows my mind. It makes me think that either they may need additional education, they mixed our records with someone else (which would be difficult as I watched them do the exposure and bring the image straight to our area), or they are trying to provide billable services for things that don't exist, simply to be paid. Whatever the case may be, I have not returned to this office since, and I probably never will. I absolutely enjoyed every encounter with the staff and providers up until that day we were told about the cavities. I'd be wary going here, and question things you're told if you do go, but I'll never take my kids back there.


Ashley Conklin
3 years ago
I hate this place. There are a few good people, but the bad ones greatly outweigh them. Getting an appointment is a nightmare. They don't listen to you. They drag everything out, which in my case has caused minor issues to become major issues. I have major dental anxiety because of past experiences and have made them aware of this at every appointment. They have made it very clear they don't care.


Bishal Dangal
3 years ago
Sabrina is the best


Zackary stiner
3 years ago
Tryed to get my teeth fixed. Refused because insurance issues. They we're rude about it today asked at 9:29 am if I can get a appointment they said 1:30pm I had no ride. Told them I'll contact my friend and we hung up. Contacted them back at 9:31 and they said its already filled "have a nice day sir" I have never been so disrespected in all my life


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