Patient Experience is providing the right care all the time for every patient. Brookdale University Hospital and Medical Center Patient Experience Department has Patient Representatives to assist patients and their families with questions and concerns about their care during their stay.

Our community is important and our patients are our priority. Patients and their family members or care providers often have questions or concerns about care. It is important that patients know their rights.

Brookdale University Hospital Medical Center does not assume responsibility for the loss of any personal belongings brought with you to Brookdale University Hospital Medical Center. Please send all valuable items such as cell phones, jewelry, watches, money and credit cards home. If you have personal belongings you are unable to send home, inform staff who will contact the Brookdale University Hospital Medical Center Security Department.

If you believe that Brookdale University Hospital Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance using the contact information listed above.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.

She says #WorldWishDay 'is a great day to sit back and say thank you to all of those people who think about these children, pediatricians, and social workers, the nurses, even the celebrities, who actually give their time.'

Brookdale, now one of the largest nonprofit voluntary teaching hospitals in Brooklyn, began as one small building rising amid the vacant fields and scattered farms where the towns of Brownsville, East New York and Canarsie come together.

Today, the hospital covers a 10-acre campus plus six Brookdale Family Care Centers, with buildings devoted to inpatient, ambulatory, long-term care, senior living and emergency medicine, and has the latest technology for service to our community. The original building has endured and so too has the spirit and philosophy of the men and women who struggled to build, equip and staff what they termed a haven of healing for all who needed it.

While it was 'small change'--literally nickels, dimes and the occasional dollar--that the founders collected to build their hospital, there was nothing small about their vision. Members of the Jewish community wanted a hospital that served people of all races and creeds in a humanitarian manner.

Welcome and thank you for choosing The Brookdale Hospital and Medical Center for your volunteer work. Opportunities are available at The Brookdale Hospital Medical Center, Brookdale Family Care Centers (BFCC), The Schulman and Schachne Institute for Nursing and Rehabilitation, the Adult Day Care Center, or the Schlang Pavilion Assisted Living Community.