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Chrissie Addison
2 years ago
A friend recommended Doctor Jones and his staff after my dentist retired. I find Doctor Jones and his entire staff to be welcoming and assuring and very professional in their services. Their location is centrally located off El Dorado Road. I am happy and relieved to find this dental office and I will stay with Dr Jones and his staff most definitely.

Pat Scarbrough
2 years ago
Dr Russell and staff are professional and very friendly if you're looking for a good dentist this the place to go.

Kristy Page
2 years ago
The whole office is excellent! Sandy is an awesome hygienist!!

Calvin Habedank
2 years ago
The Best Dental office in Placerville. The atmosphere is Great.

Sue Davis
2 years ago
Dr. Jones went out of his way to make sure I could get care when an emergency arose. He is friendly and skilled. His office staff is great, very efficient and personable.

James Ford
2 years ago
Dr Russell and his staff care.

Terrie Carrozzella
3 years ago
I don't do reviews very often, but this one is warranted. I was seeing Dr. Jones for cleaning and exam. No problem with the dentist at all. When I arrived for my last appointment, the hygienist told me I was due for X-rays. I told her I was fine with that as long as they would be covered by my insurance. I told her I did not want to pay for anything outside of what my insurance allows. I actually said this twice- once when she said she needed to do them, and again when she was doing them. She said ok both times. I received a bill for $150. for X-rays. I called the office and they told me that these particular X-rays would not be covered by my insurance. I explained that I had communicated TWICE that I did not want to pay out of pocket. I also told the person on that phone call that my husband, who is in the same plan I am, had his X-rays at a different dentist done, and that he was completely covered. The person on the phone yelled at me, saying it was MY responsibility to know what was covered. I did call the insurance company and they asked that the dentist call them to work it out(something to do with a billing code). Fast forward to my new dentist. When I called and made the appointment, I explained what had happened at Dr. Jones' office, and the receptionist at the new dentist said" no problem, we will call and verify your insurance and make sure we don't do anything you're not covered for". I got full X-rays, just like my husband did at his dentist. No charges, no bills. They refused to work with me, my insurance, and blamed ME for the charge. Needless to say, I'm not paying it, and I'll certainly be warning everyone not to use this dentist!

John Riley
3 years ago
Dr Jones and his staff really are good with me. I think they treat me well and I like that they are patient with me. I would rather be somewhere else than the dentist.

Patty Kushner
3 years ago
always professional, skilled and thorough. Whenever I have an issue, it is addressed.

Calvin Habedank
3 years ago
The Best Dental office in Placerville. The atmosphere is Great.

Sue Davis
3 years ago
Dr. Jones went out of his way to make sure I could get care when an emergency arose. He is friendly and skilled. His office staff is great, very efficient and personable.

James Ford
3 years ago
Dr Russell and his staff care.

Shannon Novak
3 years ago
My family and I have been going to dr. Jones for a verry long time. He IS THE BEST! #1!

John Riley
3 years ago
Dr Jones and his staff really are good with me. I think they treat me well and I like that they are patient with me. I would rather be somewhere else than the dentist.

Patty Kushner
3 years ago
always professional, skilled and thorough. Whenever I have an issue, it is addressed.

Terrie Carrozzella
3 years ago
I don't do reviews very often, but this one is warranted. I was seeing Dr. Jones for cleaning and exam. No problem with the dentist at all. When I arrived for my last appointment, the hygienist told me I was due for X-rays. I told her I was fine with that as long as they would be covered by my insurance. I told her I did not want to pay for anything outside of what my insurance allows. I actually said this twice- once when she said she needed to do them, and again when she was doing them. She said ok both times. I received a bill for $150. for X-rays. I called the office and they told me that these particular X-rays would not be covered by my insurance. I explained that I had communicated TWICE that I did not want to pay out of pocket. I also told the person on that phone call that my husband, who is in the same plan I am, had his X-rays at a different dentist done, and that he was completely covered. The person on the phone yelled at me, saying it was MY responsibility to know what was covered. I did call the insurance company and they asked that the dentist call them to work it out(something to do with a billing code). Fast forward to my new dentist. When I called and made the appointment, I explained what had happened at Dr. Jones' office, and the receptionist at the new dentist said" no problem, we will call and verify your insurance and make sure we don't do anything you're not covered for". I got full X-rays, just like my husband did at his dentist. No charges, no bills. They refused to work with me, my insurance, and blamed ME for the charge. Needless to say, I'm not paying it, and I'll certainly be warning everyone not to use this dentist!

Shannon Novak
4 years ago
My family and I have been going to dr. Jones for a verry long time. He IS THE BEST! #1!

sandy young
5 years ago
Dr. Jones is awesome. My 20 yr old daughter mother of two she is a very young mother and works hard and struggles. Finacially no car also she had a root canal that she got infected and Dr Jones wanted her to come in to take care of it she had no way to get there that day I couldn't believe it when she told me he sent his dental assistant to pick her up then he sent her a gift in the mail to help her out gift cards gas food and one for target I just love this dentist truly a man who cares I will always recommend him and thank you Dr Jones for taking care if my faughter

Hannah Griffin
5 years ago
My husband and I have been seeing Dr.Jones for years and he has always been amazing! His staff is sweet and professional they all care so much about your dental health and making sure you are always taken care of. I'd highly recommend this office to anyone! You won't be disappointed!

sandy young
6 years ago
Dr. Jones is awesome. My 20 yr old daughter mother of two she is a very young mother and works hard and struggles. Finacially no car also she had a root canal that she got infected and Dr Jones wanted her to come in to take care of it she had no way to get there that day I couldn't believe it when she told me he sent his dental assistant to pick her up then he sent her a gift in the mail to help her out gift cards gas food and one for target I just love this dentist truly a man who cares I will always recommend him and thank you Dr Jones for taking care if my faughter