Sort by

urooj shareef
a year ago
The front staff lady called Letty is very rude. She was being rude to me repeatedly 3 times . Whenever i asked her something she gets frustrated, angry and gives back rude answers. I don't know what's her problem. One time she behaved so badly , she made an ugly face at me. Dr chung has to change this lady otherwise she is going to lose patients. I had to cancel all my upcoming appointments because of Letty's RUDE behavior. I hope the management checks the reviews and take some action against her. And also this clinic charges you more than what your insurance is taking. The copay was $40 but they charged me $63. Letty also asked me to pay right away, i don't know how does that makes sense but i ended up paying $63 right away after my deep cleaning.

Me G
2 years ago
My services was Dr Chung was good. She was able to help me with my dental issue. However, the front staff office whom I spoke to, Letty was very rude in her tone when I used the incorrect wording and she corrected me in a condescending tone. When I shared that with her, she said she was sorry if I took it that way, it wasn't her intention, but did not take responsibility. She even asked if I still wanted to proceed with what I had requested even though I had been clear about my scheduling request. When I asked if I could speak to someone else who could help, she asked in a snarky, unprofessional manner, well do you want to continue with the appointment changes. I was confused and asked why wouldn't I, she said because you said you didn't want to talk to me. I had to remind her, I said I asked to speak to someone else are you the only person who can help with my request in schedule. She got someone else on after a brief pause. She still wouldn't apologize for her conduct, she sounded defensive and irritated. She kept saying, "i apologize if you took it that way." How uncomfortable for patients to be spoken to in such a disrespectful manner. I will for better service elsewhere.

Sunil Sharma
3 years ago
Dr. Chung is very professional, she spent lots of time explaining what is going on. Highly recommend.

pk konley
3 years ago
Cleanest office ever and extremely helpful staff. Recommended by my dental hygienist sister!

Sunil Sharma
3 years ago
Dr. Chung is very professional, she spent lots of time explaining what is going on. Highly recommend.

pk konley
4 years ago
Cleanest office ever and extremely helpful staff. Recommended by my dental hygienist sister!

Shameika Moody
7 years ago
Amazing doctor and staff! I am a person that has had very bad experiences. I came to dr Cheung very scared nervous and full of anxiety. I love how she explains everything she's gentle and she gives me a great sense of calmness. Her staff is also amazing. I'm very lucky that I was referred to her.

Shameika Moody
8 years ago
Amazing doctor and staff! I am a person that has had very bad experiences. I came to dr Cheung very scared nervous and full of anxiety. I love how she explains everything she's gentle and she gives me a great sense of calmness. Her staff is also amazing. I'm very lucky that I was referred to her.

Austen B.
8 years ago
I had gum surgery many years ago by Dr. Jeannie Chung. I am a big fan of her office, as I continue to have my teeth cleaned there. Dr. Chung is extremely gentle, caring and professional. I recall being so nervous before my gum surgery, but she put me at ease with her confident explanation of the procedure. The surgery went well and the outcome was a success. My family dentist is very happy with the result. Her staff is awesome! I have known the girls up front and the hygienists and assistants in the treatment area for so long. They treat me like part of their family. They have been with Dr. Chung for so many years and have so much experience. It's comforting knowing that my financial and treatment questions are always taken care of. I actually look forward to my appointments. I would highly recommend Dr. Chung for any in need of periodontal treatment. I'm so fortunate that my general dentist referred me to her office.

Austen B.
9 years ago
I had gum surgery many years ago by Dr. Jeannie Chung. I am a big fan of her office, as I continue to have my teeth cleaned there. Dr. Chung is extremely gentle, caring and professional. I recall being so nervous before my gum surgery, but she put me at ease with her confident explanation of the procedure. The surgery went well and the outcome was a success. My family dentist is very happy with the result. Her staff is awesome! I have known the girls up front and the hygienists and assistants in the treatment area for so long. They treat me like part of their family. They have been with Dr. Chung for so many years and have so much experience. It's comforting knowing that my financial and treatment questions are always taken care of. I actually look forward to my appointments. I would highly recommend Dr. Chung for any in need of periodontal treatment. I'm so fortunate that my general dentist referred me to her office.