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Jimmy Ray Cross
a year ago
Super friendly and awesome staff. I have always had a great experience with Dr Covan.

Robert Sales
a year ago
Excellent...they are fantastic!!

Trinity Vogele
a year ago
When I went in for an exam, the front office staff were less than welcoming and it felt like I was inconveniencing them for not knowing how their check-in/onboarding process worked despite never having been there before. This was not a one-time occurrence, and felt that they were very annoyed at my presence whenever we had to interact. When requesting records and dental images, I had to return several times to request additional information and ended up having to format and label everything myself because the staff would not include the missing image types and orientation (L/R), and only sent loose jpegs of the images and their exam records (handwritten only). When in for my exam, I spent upwards of 45 minutes after my scheduled appointment time just waiting in the exam room for Dr. Covan to come in, and when they arrived they VERY briefly looked in my mouth and at my x-rays before sending me on my way (less than 3 minutes). I felt like I totally wasted my time there, and can't say that I trust that my exam notes are truly accurate. The hygienist for my cleaning, however, was very thorough and kind. She took the time to explain the different image types for me and directed me where to find the orientation indicators on the images, despite them not being present on what was sent to me (but at least she tried to help!). Overall would not recommend this office for anything other than a cleaning. :(

Deb King
a year ago
Had a crown fixed and brought to his attention another problem tooth. He took X-rays and that tooth will be fixed next week. He's a good dentist who pays attention to my needs. There is a smooth fluid movement within the office which makes your appointment move as quickly as can be.

Thomas Haines
a year ago
My family and I have been to Dr Covan's for around 15 years, but the most recent visit was my last. The hygienist was the most condescending human I have met. Her words dripped with sarcasm and she found it incredulous that I asked to speak with Dr Covan about a treatment that I was signing for. I did not question the amount, but one of the actual procedures being recommended. This individual spoke as if it was a privilege to have work done there. I actually got out of the chair and left before any work was accomplished. Funny thing, over the years my kids told me the staff was often rude to them. Oh, Dr Covan is great but you spend such a small fraction of your time with the doc.

Julia Barnhardt
a year ago
Excellent care. Very friendly.

Sarah Hargis
2 years ago
Military stay far away. They claim to be an in-network provider for tricare/United Concordia but could not file a claim correctly, would not work with me to call tricare to fix it after multiple attempts to remedy it, instead just kept sending me bills, then eventually said they would wipe my account balance just to be done with me and won't be accepting patients that are military reservist or guard members anymore because it's too complicated. Would recommend anywhere but here!

Sarah Hargis
2 years ago
Awful service. They openly talk poorly about patients to other patients (the dentist and two hygienist both made comments shaming a mother for letting her child go so long without dental care). Hygienist called out and didn't tell me prior to driving 40 mins and just took x-rays and told me to reschedule. Waste of time, front desk staff and office staff is so rude and horrible customer service. Stay far away

Kit E
2 years ago
This office isnt a right fit for me. Everyone seemed to be doing the bare minimum they could get by with. The dentist (Covan) didn't even introduce himself and barely looked at my x-rays or teeth. He sat down, grabbed my face pulled it towards him and took the quickest peak in my mouth that any dentist has ever done. It seemed like he was too concerned with talking to another patient who's exam was already over than focusing on the job at hand. The front office staff was professional but cold. I liked the hygienist--she was friendly. Unfortunately I left with extremely painful gums (something that's never happened to me after and cleaning) I didn't get a photo of the exam rooms but they are pretty outdated. The chairs are cracked and old and the exam light is dim. Eyewear protection is not given during exams so if that's something that's a must for you then bring in a pair of glasses. This office does have a pano machine and digital xrays. Everyone seemed to be following proper sanitation procedures

Brenda Vignolo
2 years ago
Linda Shed was awesome. Dr Covan is very good,will continue to go to his office for all my dental work.

Susie B
2 years ago
Great place. Everyone there is polite and friendly. Dr Covan explains everything thing he is doing and does. Been going there for a long time.

Katherine Price
2 years ago
I've been a patient of Dr. Covan's for almost 25 years and have always received excellent care. He and his staff are conscientious, caring and professional. I highly recommend him. Katherine Price, MD

Tommy Mazzullo
2 years ago
Personable, extremely skilled staff. Easy to talk to communicating your dental concerns. All my dental maintenance, and procedures will be done here. Dr. Covan and Heather rock. Period. I've found my Dentist.

Anthony Stoffel
2 years ago
I'm confused... it's strictly 1 stars and 5 stars... there's a lot of 5 stars buttt I say a Coven leave a review? So is he like paying or convincing his friends to leave reviews... or are these 1 star reviews extremely exaggerated? I think.. Seeing a Mrs Coven give a praising 5 star review and the Possibility of just sitting in the waiting room without being seen just because my mom gave me some melanin.. I'm going to schedule at a different location, there's a place not far from this dentist with no racism/negative reviews.. Dr Drlicka I believe? Thanks for the confusing reviews

Susan W. Shields
2 years ago
He pulled my aching tooth on the same day I saw him. He did it in less than 15 minutes. I thought he was trying to get the crown off and then he was done! He was my blessing today!

steve booth
2 years ago
Exceptional people and care

Marci Clare
2 years ago
I love the small quiet feel of this dentist office and everyone is always super friendly.

chinike harris
2 years ago
Everyone is fantastic at this office....Linda went beyond the call of duty for me....the entire staff is friendly and helpful....they make me feel better about going to the dentist...

Asha Patel
2 years ago
I been help by Heather today. She is really excellent dental Hygienist. She is more helpful , excellent to any patient . She is knowledgeable. I would definitely recommend this Dr's James Covan office to do Dental work. Keyla is really excellent to do dental work on my kids too. She is really excellent and professional to do her work. I would highly recommend this office. Everyone in this office personal is really good to our family . Thank you for your service. I really appreciate you all .

Drexel Gilbert
2 years ago
I lost a filling at night. They got me in the very next day. Dr. Covan was, as always, very kind and compassionate. So was his entire staff. They were running perfectly on time. The filling was replaced without delay! Great dental practice!