iDental

iDental - General dentist in Madera, CA
620 W Yosemite Ave, Madera, CA 93637
Open
Closes at 5:00pm
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
Saturday8:00am - 4:00pm

Reviews

Rating 3.2 out of 5 based on 29 reviews

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Farm Life
2 years ago
Great service, and quick treatment, the dentist really try their best to relieve pain and the stress of a tooth pain and other dental needs..


VERONICA ARTEAGA
2 years ago
Front office staff is so unproffesional, dont great you well, not polite and rude.


Esvee Flowers
2 years ago
Me and my friend visited the front office to give our dental insurance details & waited a month for our first dental appointment to get our teeth cleaned. We were on time on the day of the appointment but were made to wait for more than 1 hour while the front office verified our dental coverage. This should have been done before as other customer-oriented dental clinics do and simply for efficiency of front office time. I was then ushered to wait on a dental chair in a cubicle and an assistant took several x-rays and waited for the dentist and waited. My friend was likewise ushered to a separate cubicle. Finally, Dr Juan came and he started UP SELLING. He specified certain teeth that needed to be pulled therefore requiring new set of partial dentures, teeth that have cavities, etc. Then he left the room as the Assistant said they will make another appointment for the cleaning. I asked Dr Juan how much his recommended dental work would cost as he left the cubicle. But he said the front office will give me a quotation on my way out. I then asked for my teeth to be cleaned but the Assistant informed me that it will have to be rescheduled for another day. Dr Juan I was so upset not only for the unnecessary long wait time to be seen and not getting my teeth cleaned that I insisted that they clean my teeth as this was the reason for my visit. Dr Juan eventually came back to do a quick cleaning of my teeth. On my way out, I asked the front office how much would the dental work that Dr Juan recommended be. I was quoted a ridiculous amount without even the cost of replacement for my partial dentures. I requested that the cost of the other recommended procedures be emailed for my consideration. The front office never emailed any quote for the cost of the other recommended procedures. My friend did not get her teeth cleaned. In the end, we decided NEVER to go back to this clinic because of this horrible experience.


Luz Gonzalez
2 years ago
They are amazing !!! The girls in the front, super nice and sweet! Staff in the back are also awesome!! I had a horrible pain wisdom tooth was coming out I had pain for days my dentist for years wouldn't see me kept rescheduling me. Called IDental they got me in that same day and my tooth out!!! Thank you guys so much!!!!


Nicole Blackwell
2 years ago
Had a good experience yesterday my son was seen on time, The price was great and the staff was very friendly, they answered all my questions in a very helpful manner. We will be coming here for all of our dental needs. Sending my family there too.


laura sarabia
2 years ago
(Translated by Google) Very bad service, I had to call three times for a crown and it was not in their system, how can it be possible that after two visits it is not in the system !!!! It is ridiculous that they are not professionally trained !!! (Original) Muy mal servicio, tuve que llamar tres veces para una corona y no estaba en su sistema, como puede ser posible que despues de dos visitas no este en el sistema!!!!es ridiculo que no esten profesionalmente capacitados!!!


Wendy Jacobo solis
2 years ago
This dentistry is very unprofessional with there work. They tell you one thing and at your next visit they tell you something completely different. They also request you get other expensive jobs done there with them just for the benefit of money. The ortho dentist brainwashes you to get other jobs done. They guarantee there work but they literally don't make improvement in your smile. I would suggest if you run across them that you need to get other procedures done get a second opinion with another ortho that is way more profesional. Really not worth the money coming here. Staff is also rude. Terrible service.


laura nava
2 years ago
I wish they would keep the impression on record a little longer now I have to do the impression again and my teeth slightly moved and I'm in Germany now


America en el corazon
2 years ago
If I could give them a 0 I would. First of all they lack knowledge in the dentistry field. I had a bad feeling the first time I went in, as the front receptionist spoke very unprofessional. Walked to the room and they wanted to start working on my teeth without any consultation nor procedure of what was to be done, so in other words they also lack communication. I started asking questions that they seemed to answer as if they knew what to say (played scene), so they insisted that they were going to do a filling and I said ok. Waited too long for them to come back and start working on it, as they started doing the filling I asked why are you working on another teeth that was not mentioned, so in other words they also lie. Now the tooth that they refilled with a filling due to supposably being damaged, now hurts when I eat and causes a lot of discomfort. I am now afraid to go to another dentist. So please don't go there as they will steal your money, and will not do the work legally. Contact BBB to file a complaint . You can also contact your Insurance company and they can guide you trough the process of filing a complaint.


Citlaly V
3 years ago
I like the orthodontist there but the staff is rude and they talk about you right in front of you.


Luz Gonzalez
3 years ago
They are amazing !!! The girls in the front, super nice and sweet! Staff in the back are also awesome!! I had a horrible pain wisdom tooth was coming out I had pain for days my dentist for years wouldn't see me kept rescheduling me. Called IDental they got me in that same day and my tooth out!!! Thank you guys so much!!!!


Esvee Flowers
3 years ago
Me and my friend visited the front office to give our dental insurance details & waited a month for our first dental appointment to get our teeth cleaned. We were on time on the day of the appointment but were made to wait for more than 1 hour while the front office verified our dental coverage. This should have been done before as other customer-oriented dental clinics do and simply for efficiency of front office time. I was then ushered to wait on a dental chair in a cubicle and an assistant took several x-rays and waited for the dentist and waited. My friend was likewise ushered to a separate cubicle. Finally, Dr Juan came and he started UP SELLING. He specified certain teeth that needed to be pulled therefore requiring new set of partial dentures, teeth that have cavities, etc. Then he left the room as the Assistant said they will make another appointment for the cleaning. I asked Dr Juan how much his recommended dental work would cost as he left the cubicle. But he said the front office will give me a quotation on my way out. I then asked for my teeth to be cleaned but the Assistant informed me that it will have to be rescheduled for another day. Dr Juan I was so upset not only for the unnecessary long wait time to be seen and not getting my teeth cleaned that I insisted that they clean my teeth as this was the reason for my visit. Dr Juan eventually came back to do a quick cleaning of my teeth. On my way out, I asked the front office how much would the dental work that Dr Juan recommended be. I was quoted a ridiculous amount without even the cost of replacement for my partial dentures. I requested that the cost of the other recommended procedures be emailed for my consideration. The front office never emailed any quote for the cost of the other recommended procedures. My friend did not get her teeth cleaned. In the end, we decided NEVER to go back to this clinic because of this horrible experience.


America en el corazon
3 years ago
If I could give them a 0 I would. First of all they lack knowledge in the dentistry field. I had a bad feeling the first time I went in, as the front receptionist spoke very unprofessional. Walked to the room and they wanted to start working on my teeth without any consultation nor procedure of what was to be done, so in other words they also lack communication. I started asking questions that they seemed to answer as if they knew what to say (played scene), so they insisted that they were going to do a filling and I said ok. Waited too long for them to come back and start working on it, as they started doing the filling I asked why are you working on another teeth that was not mentioned, so in other words they also lie. Now the tooth that they refilled with a filling due to supposably being damaged, now hurts when I eat and causes a lot of discomfort. I am now afraid to go to another dentist. So please don't go there as they will steal your money, and will not do the work legally. Contact BBB to file a complaint . You can also contact your Insurance company and they can guide you trough the process of filing a complaint.


Wendy Jacobo solis
3 years ago
This dentistry is very unprofessional with there work. They tell you one thing and at your next visit they tell you something completely different. They also request you get other expensive jobs done there with them just for the benefit of money. The ortho dentist brainwashes you to get other jobs done. They guarantee there work but they literally don't make improvement in your smile. I would suggest if you run across them that you need to get other procedures done get a second opinion with another ortho that is way more profesional. Really not worth the money coming here. Staff is also rude. Terrible service.


VERONICA ARTEAGA
3 years ago
Front office staff is so unproffesional, dont great you well, not polite and rude.


laura nava
3 years ago
I wish they would keep the impression on record a little longer now I have to do the impression again and my teeth slightly moved and I'm in Germany now


Nicole Blackwell
3 years ago
Had a good experience yesterday my son was seen on time, The price was great and the staff was very friendly, they answered all my questions in a very helpful manner. We will be coming here for all of our dental needs. Sending my family there too.


laura sarabia
3 years ago
(Translated by Google) Very bad service, I had to call three times for a crown and it was not in their system, how can it be possible that after two visits it is not in the system !!!! It is ridiculous that they are not professionally trained !!! (Original) Muy mal servicio, tuve que llamar tres veces para una corona y no estaba en su sistema, como puede ser posible que despues de dos visitas no este en el sistema!!!!es ridiculo que no esten profesionalmente capacitados!!!


Shandi Lynn
3 years ago
I went to get 2 extractions done today, I was extremely nervous and literally shaking, the dentist who worked with me was very reassuring and kind. Not only did him and his assistant reassure me, they updated me on where they were in the extractions.. Glad to have found a place that can help with my anxiety and future dental needs.


Suzzy Felix
3 years ago
It's makes me confused when I read bad reviews on here because from my experience Idental made you feel welcomed right when you enter through the door, if your there on time it goes by pretty fast no more then about 15 mins, the dentist were very caring, both dentist would check my teeth at an appointment everytime & I was very satisfied with my teeth, they may tell you a time where you get your braces off but it's up to you to follow their directions! Thank you Idental!


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