After a varied work life which included being a U.S. mail carrier, a home inspector and owning his own business as a handyman, Dr. Jacob Sheppard decided it was time to pursue his childhood dream of becoming a dentist. Leaving three jobs, he packed up his young family and relocated to Richmond, Virginia, where he attended Virginia Commonwealth University and graduated summa cum laude with a Bachelor of Science in Biology. Dr. Sheppard earned his Doctor of Dental Surgery degree from the VCU School of Dentistry, where he served as class president and was recognized by the American Academy of Implant Dentistry for his excellence and skill.
Dr. Sheppard is committed to continuing education and takes many advanced courses each year to enhance his skills to better serve the dental care needs of his patients and provide them with a gentle and comfortable dental experience.
When he is not working, Dr. Sheppard resides in Chesterfield, VA with his wife Sharon, their two children, Jacob and Sabrina, and their dogs Mocha, Griffin, Trixie and Larry. He likes spending time outdoors with his family, woodworking, music, birding, and making cakes. He is very involved in his church and his childrens school and extracurricular activities. Even throughout the busy years in college and dental school, his dedication to volunteering never waned. He participated in the Mission of Mercy Projects that helped the underserved population of Virginia, not just by performing dentistry but also by contributing to its organization.
Dr. Jessup is a life-long Virginian, born in Radford Virginia to a family of three boys. His dad was a career Virginia State policeman and his mom, a school teacher. He spent much of his youth in Wythe and Chesterfield Counties, eventually settling in Swift Creek.Dr. Jessup graduated from Virginia Commonwealth University with a Bachelors of Science in chemistry. He then entered the School of Dentistry at Virginia Commonwealth University, where he earned his Doctorate of Dental Surgery. He began his dental career in the Richmond area, opening his first practice in Henrico.
Today, he is excited to be part of the Midlothian Village area closer to his Swift Creek home.Dr. Jessup has been married for 38 years, has two children, and five grandchildren all living five minutes from his home. He is very involved in his church, and has done mission work in orphanages throughout Russia for many years. He enjoys reading, biking, traveling, boating, playing with his two dogs but most of all spending time with his grandkids.
Dr. Jessup knew he wanted to help others through a career in dentistry. It was always his answer when he was asked, 'What do you want to be when you grow up?' and nothing stood in his way of meeting that dream. Today, the dental profession has allowed Dr. Jessup the ability to serve his patients through building trusting relationships and helping people from age 2 to 99 to better their dental health, image, and confidence.
Our compassionate team loves to be active in our community and regularly participates in campaigns to raise the awareness of several causes including breast cancer, autism, down syndrome, and heart health.
Cindy has called the Richmond area home for 28 years now and after raising kids in the Mechanicsville area, she now resides in Midlothian. Cindy went back to school in her 30s and obtained her BS in dental hygiene at VCU along with her oldest daughter. Now that her children are grown, Cindy is working on an ever-growing bucket list which now includes time with her two young grandsons, Kaden and Liam. She enjoys time outdoors and is learning to play golf.
Cindy has been with the office for almost 9 years now and still enjoys seeing former patients of Dr. Leary and Dr. Jessups current patients. She also looks forward to new faces as Dr. Sheppard joins the team.
Carrie is a woman of the world as well as our Registered Dental Hygieneist. Carrie served our country in the U.S. Army and is a 'Desert Storm Veteran'. She 's lived all over the United States and spent several years in Germany while serving in the Army. Carrie has three beautiful daughters and son-in-laws and combined they have blessed her with 6 AMAZING grandchildren.
Carrie joined the dental field at the age of 38 when she graduated from Halifax College where she received her degree in Dental Hygiene. Carrie believes 'Knowledge is Power!', and will provide you with dental education as she is taking care of your teeth. Carrie currently lives in Courtland, VA and considers the drive in a blessing because she gets to do what she loves with a great group of people.
Carrie is happiest when she is spending time with her grands, crafting, working in the yard, and decorating her home. Carrie looks forward to taking care of you, she truly loves what she does as a dental hygienist.
Sara attended Chowan University and Halifax College where she received her degree in Dental Hygiene in 2013 and has been with Hopewell Family Dentistry since 2017.Currently Sara lives in Franklin, VA and drives an hour every Friday morning so she can enjoy her favorite part of being in dentistry, Helping patients keep their smile for a lifetime.
When not busy keeping up with your smile, Sara loves spending time with her 2 children, Kendall and Grady. Her favorite charities include St. Jude and the Ronald McDonald House. Saras personal motto? Life is short, smile while you still have teeth.
Juli is originally from Fort Wayne, Indiana but has lived in Glen Allen, VA since 1996. Juli enjoys spending time with husband Dale, three dogs, two daughters and their husbands and grandson. Juli likes to spend time reading, camping, and cooking (when she is in the mood to).
Outside of the office, Shelby spends most of her time with her husband (Emanuel), her new baby (Autumn) and 2 dogs and has many hobbies that include: horseback riding, gardening, hiking, fishing and bow hunting.
Lyndell is a valuable member of our front desk staff and has been working in the dental field for over 13 years. His favorite part of working in dentistry is helping people. He is always willing to go above and beyond to make sure patients are happy. He is originally from Alexandria, VA but currently resides in Chesterfield. When Lyndell is not at the office, he enjoys watching his beloved Washington REDSKINS lose on Sundays and spending time with his wife (Sarah), son (Mason), their 3 dogs (Maggie, Gunner, Sadie), cats and chickens.
Rhonda is from Mechanicsville, VA and now resides in Louisa, VA where Rhonda and her husband John enjoy spending time with their 4 children, 2 granddaughters and 2 grandsons. Rhonda and her husband also enjoy kayaking, biking and taking beach trips. Rhonda also enjoys baking.
Sasha is from Russia! She worked as a translator on one of the mission trips in Russia in 2009 when she met Dr. Jessup and his son Hunter, her future husband. They have been married since 2012 and have two children. Sasha is very excited to be a part of our dental family.
Mary has been in the dental field and working in our Hopewell office since 1995. Her easy going and pleasant demeanor will set you at ease while you are getting your dental treatment. Mary grew up not too far from our office in Hopewell and goes to Church right up the road. She currently resides in Prince George with her husband and 2 sons. Mary stays busy cheering on her two sons in the various sports they participate in. When she is not at the ball field, she enjoys shopping and traveling
Denise is from Chesterfield, VA and now resides in Powhatan, VA. Denise has one daughter, Kaylie, that is a Junior in high school. Denise enjoys 80s music and concerts. She also enjoys the beach and spending time with her friends
Reviews
Rating 4.9 out of 5 based on 258 reviews
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2 years ago
Not sure where this practice went wrong for consideration of it's patients. I got an immediate appt to see the dentist on 3/31/22 because I expected that a tooth that had broke off was infected. I was having issues with my lymph node swelling, stiff neck, and face pain all on the right side of my body. Unsure of the exact culprit, I decided to start with the tooth. Got XRays at Hopewell Family Dentistry and was told I didn't have an infection, but I needed a root canal. I wasn't prescribed any medication. I was referred out to VCU. I asked the hygienist does this practice not do root canals anymore? She stated that dependent upon where they were located, no. I was still confused because I had received a root canal 6 months previous from them. VCU was not taking referrals whenever I called. I asked to be put on the short call back list for an extraction. Still not satisfied, on 4/1/22 I went to check and see if I had an ear infection. No ear infection. Lymph node still swollen, face still hurting. At this point I'm petrified about what could be wrong. I'm think now I need a head and neck CT. The pain is ubearable causing me to take OTC pain meds back to back. I did not like taking so much medication with no real fix so I go to another dentist in Chester 4/7/22, get more XRays, and low and behold my tooth is infected. I'm immediately put on antibiotics for 7 days. This dentist did not accept medicaid, so I had to pay $2000+ to schedule a root canal. I received a call back to come in the Hopewell Family Denistry on 4/15/22 for an extraction, what I was put on the short call list for. I get to the office on time and wait 40 minutes to be told the dentist does not have time to do my extraction today. At this point I just got up and left. My overall experience for the past 2 weeks have been garbage. I'm not sure if it's the fact that I had medicaid or what. If not wanting to bill through medicaid was the issue, I could have paid whatever was needed out of pocket as I did with the other dentist. I will NEVER utilize this business in the future. A complete waste of time, along with jeopardizing my health. These are the reasons I don't tell health care businesses that I'm RN, with an active license, so I can see how my course of treatment will play out.
Raiza M.
2 years ago
Hopewell Family Dentistry is an A+ practice. When I come in for my appointments, the staff is always friendly and welcoming, which is always appreciated. Dr. Sheppard is one of the best dentists I've gone to. He's easy to get a long with and he takes the time to explain in detail what the treatment will be. He makes you feel at ease when you might be feeling apprehensive about a procedure. I highly recommend the practice!
joseph hopkins
2 years ago
Chipped a tooth this year, made an appointment and was seen within the week. This isn't my first visit either, I went last year and really have been please with their work. Staff was energetic, friendly and did outstanding work. They are amazing with children also! Brought my 2 kids up there (3 and 4 years old) and they weren't scared at all! Will be visiting them every yearr! Keep up the amazing work
Austin Burton
2 years ago
Dr.Sheppard and his staff are amazing. I needed a Root Canal and during my procedure I was very nervous but they explained everything to me and took it slow to make me feel comfortable. I am very pleased with this office, and would recommend them to anyone !
A W
2 years ago
If you need anything more complex than a cleaning and PERHAPS a basic filling if you're lucky, don't bother going to this dentist. Just go ahead and make the appointment in Chester or Midlothian. This office is so small that they refer out for any dental issue with a shred of complexity. Edit: the response from the dentist is a lie. I know two people personally who were referred out for extractions and endodontics. In fact, the dentist half-a$$ed my partner's root canal TWICE, leaving him in excruciating pain, before referring him out to an endodontist bc he couldn't even complete it correctly. He also botched a bridge fitting and still tried to charge for it. I would hate to think he was treated differently bc of his race, if y'all can apparently do all of these services in your office with no problem.
Bianca Adorno
2 years ago
Everyone is so nice, they treat you like family here. Highly recommend to everyone. Staff is amazing, accommodating. Dr. Shepard is very thorough explaining treatment and answering questions. My kids love coming here.
Valerie Russell
2 years ago
The staff are always friendly and polite and Dr. Sheppard is excellent.
Mary R Reidmiller
2 years ago
I always receive professional and courteous service when I visit Hopewell Family Dentistry. Everyone is so friendly and helpful. I'm delighted to have such a pleasant experience at the Dentist office. And I feel like I'm getting the best treatment for my teeth, so I am very pleased!
Tayloria Stokes
2 years ago
Great experience everytime I go in. Thanks to everyone that makes it an easy process!!
cheryl mczeal
2 years ago
This dental office is great I have been going there for a while . Everyone is friendly and they even call to check on you after.
Kim Bright
2 years ago
Another great visit at Hopewell Family Dentistry! Took me right on time and did an excellent job! The team there is very friendly, and efficient.
Charlenia M Herring
2 years ago
Dr. Sheppard and staff are very professional and courteous. They make you feel welcome whether it's in person or on the phone. I have received great care and great service every time I go there. Great job to Dr. Sheppard and staff!!!
Erin Drumm
2 years ago
Great dentist. New hygienist (got her name 2x, don't remember, sorry my ADD) today for first time, she was excellent, pleasant and very helpful with new oral care tidbits specific to me.
Joie Wheeler
2 years ago
Very trough and detailed.
Nathan Williams
2 years ago
Dr. Sheppard is very thorough in the diagnosis and treatment of issues going on with my teeth taking always a very caring, patient and professional approach to a successful procedure...much thanks to him and his very courteous staff.
Ivan Harner
2 years ago
I have been going here for 16 years. They do excellent work and are true craftsman of their trade. I highly recommend this business.
anita mayes
2 years ago
They're good and very nice. They are helpful and answers all questions. I would recommend them to anyone who needs a good dentist.
Catherine Mitchell
2 years ago
I couldn't be happier with a Dentist as I am with Dr. Sheppard. Dr. Sheppard listens to my concerns and is very knowledgeable. All of dental work I have had done by him is exceptional. All of the staff are excellent and provide excellent customer service. The Hygienist I see is very thorough and personable. I am so glad I found this family, because they really do make me feel at home.
Sandra Cornell
2 years ago
My first visit. And everything was explained thoroughly. They paid attention to detail. And did more than I've ever experienced at a dentist visit. I was very pleased with everything. And the customer service was great. Very polite. Thank you very much to all the staff. Great visit. I'm looking forward to going back.
Elaine Gibson
2 years ago
I like these people. And they do good work.
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