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Cam Zmuda
a year ago
I've never had a better experience at the dentist than I had here!! The staff went out of their way to make me feel comfortable everyone was extremely accommodating. I've never met a more patient, kind and fast-working group before. You can tell how much the people here love what they do and how much they care about your and your health. Thank you, Hertel Family Dentistry!!

Kerry Reynolds
a year ago
I really like this dentist. I switched during Covid when my old dentist would not guarantee that anyone working on me would be masked. Hertel Family Dentistry is new, uses new techniques,and the dentist herself does the work. I am so glad I switched.

Brendan Cotter
a year ago
PLEASE! Please believe me. I have always been afraid of the dentist, and I never even had a cavity until I had 40 years. I was terrified! Today was the best experience I have ever had at a dentist. To start, the Dentist cleaned my teeth. That has never happened to me before. I do not believe all dentists I have had would have been this great. They usually just checked my teeth, avoiding the miserable full cleaning, scaping with metal on my teeth. It was always a miserable experience. NOT TODAY. How did she do that? Is Dr. Sabiha magic? Today was by far, BY FAR the best experience, least obtrusive dental experience I have ever had. She cared for my teeth and gums from start to finish. So delicate, so soft. I was so excited I called my mother! I found out I have my second cavity ever, but I am not afraid. I am actually very confident to have my cavity taken care of by Dr. Sabiha Samad. I thank my dear wife for breaking her crown, us recently moving to the area, her not knowing where to go, and her choosing the closest dentist office to our dwelling. AMAZING! It is Dr. Sabiha's gentle approach- unobtrusive and unfrightening. Maybe they are teaching dentists different now days, with new technology and new methods. Maybe it is just Dr. Samad. Could be a combo of both. Either way, 10 star review. Do yourself a favor and check this place out! EDIT: Ok, I am reading the reviews for the first time. And yes I see. It is not new technology or methods. It is Dr. Sabiha that is the difference. WOW!

La'Quetta Monique
2 years ago
Very clean, professional and efficient.

beverly granison
2 years ago
Dr. Samad you are the best thank you for your kindness and pt. with me I tell my whole family about you thank's again for your kindness

Kirk Walek
2 years ago
They've been very easy to work with, and so far they've done an excellent job getting my teeth back into good condition.

Sierra F
2 years ago
As a new patient, new to the area, I'm disappointed that this wasn't a good fit. The hygienist was amazing! Gentle, respectful and made me feel confident about my teeth. However, the office has since cancelled two different appointments due to the doctor being out of town. Upon rescheduling a third time and text confirmation, with more time taken off of work, I arrived and they didn't have me scheduled. I was hopeful for a great experience given the reviews but the search continues.

Vyshna Balachandran
2 years ago
I went in for a filling, they were quick and efficient! 10/10! They make it fun to go to the dentist!

Therese Bass
2 years ago
Update: I am still a patient and have a 5-star experience each and every appointment, I go for quarterly teeth cleanings as I prefer the deep professional cleaning 4x a yr. Instead of just 2x. I also got molded for whitening trays which keep my teeth sparkly white I was in need of a new dentist, and I am glad that I decided to become a patient @ Hertel Family Dentistry. Initially, I called in and spoke with a gentleman by the name Amir, who serves as the medical billing rep./receptionist, and he informed me that they were accepting new patients. He also gave me a brief history behind the desire for his sisters to start the family practice, while taking my insurance information. He also was willing to come in on a day they weren't traditionally open to give me a tour of the facility to ease my mind about transitioning to their office. I received a few reminders(not an absurd or annoying amount) about the appointment, which is good because it is so easy to forget when leaving from work for an appointment. Upon entering the facility, I was blown away at how modern and clean the facility was and the efficiency and ease of check-in. Additionally, everyone greeted me with smiles on their faces. The dental assistant guided me through the x-ray process, and she was personable. Dr. Sabiha came in minutes later, and she asked me about any concerns. She also mentioned not seeing any irregularities on my x-rays, and then I was given goggles before she began my cleaning.She also tested my gums for pockets, although she stated she doubted I had any issues, she wanted to be sure. Wow, never had that happen before at any dentist/hygienist I had ever seen for a teeth cleaning/exam! She also guided me through the process of checking my gums and my cleaning. She is so knowledgeable and generally personable. By the way,When I was leaving the exam room, I noticed their immaculate stock room. Everything was organized and in its wrapping. Overall, I am impressed and would recommend the practice to anyone looking for a new dentist, or someone who needs an honest dentist who will not quote risky or insane procedures for the sake of billing dollars.

Evan Pfeiffer
2 years ago
The office is absolutely beautiful! Very clean and high tech. The staff was great, and the Doctor sat down with me to discuss x-rays, and ensured that I understood what I was looking at. Very efficient and on time. Highly recommend to anyone looking for a DDS.

Giana Rio
2 years ago
I took a bad fall and a chipped tooth was my nightmare! But I can't say enough about the good and quick care I received from Dr.Samad! Thank you so much for getting me set with a perfect matching crown, dr samad really made me happy, I can smile again!

Jennifer Stoll
2 years ago
The best dental experience I have ever had! Thorough, gentle and kind!

Zaida Belendez
2 years ago
Through, gentle dental care. Clear comments and direct care from Dr.

Victoria Floyd
2 years ago
As someone who was able to work hand in hand with Dr. Samad, I have to say she is absolutely an amazing doctor and person. I would 100% recommend anyone who is in need of a new dental home to go to Hertel Family Dentistry. I've had the experience of working with other doctors, and have seen first hand poor patient treatment being provided, but you won't get that with her. She is very thorough, patient, and honest about the treatment you will need. She's the only Dr. I trust to do my work!

Zhenya Trainel
2 years ago
I had a few root canals done around 12 years ago in a different country that were not done properly. I visited multiple dentists since then, had an abscess that I had to go to ER for, I had multiple headaches resonating into one of the root canals and no one ever could figure out this issue until Dr. Sabiha Samad pointed out that they had to be redone. Now they are fixed and all my symptoms are gone! Great doctor, very thorough, smart and professional. I would give a million stars if I could.

Kelly Keefe
2 years ago
very friendly staff, clean office, nice/knowledgeable dentist. first appointment there and had a cleaning, found a small cavity, was in and out the next morning with a filling, very easy

Courtney Koepf
2 years ago
They were fantastic dr samad rocks She is my hero

Ethan Zmuda
2 years ago
Dr. Samad and staff really show they care. They make sure you're happy with their service, and double check to make sure they do a good job. Great practice

Reddit Alien
2 years ago
Very clean, nice people. First cavity in decade or more and it was easy peasy. Highly recommend and appears it's female owned and operated, which I support.

MacCheese Pooka
2 years ago
Great people ,Great Service ,Dentist office Ran by Women and ran with love