Dr. Hammond graduated from Loma Linda University School of Dentistry and completed extra training post-graduation on Dental Implants, Orthodontics, and Cosmetic Dentistry. Hammond has been practicing dentistry since 2002 and recently became partners with Dr. Proctor.
Nathan J. Proctor grew up in Orem, Utah where he loved the mountains and frequently spent his time rock climbing, biking, hiking, skiing, and camping. After high school Proctor moved to Peru for 2 years and learned the Spanish language.
After Peru, Proctor when to school at USC School of Dentistry and graduated in 2012. Post-graduation he served 4 years as a general dentists in the US Army stationed in For Leonard Wood, MO and For Eustis, VA.While in the army, he completed additional training in ceramic same-day crowns, Oral Surgery, and Implants.
Dana has an extensive background in the dental field, bringing over 37 years of dental experience. She began her career in Dentistry as an RDA in 1983. After learning front desk administration and working with Couch and Hammond Dentistry since 2002, she became a valuable asset to the office and a great fit in the role of office manager. With professionalism and attention to detail, she is the perfect person to manage the dental office. In her free time, Dana spends her time working out, running, and spending time with her grandkids.
Kayla has been in the dental field since the age of 17. Immediately following high school she attended and graduated from dental assisting program. Her passion for dentistry did not end with assisting. She quickly adapted to filling in for a front office receptionist. Through that experience, Kayla decided to transition to administration. She enjoys getting to know her patients and working with them to meet all of their dental needs. When Kayla is not at work she enjoys practicing yoga, outdoor activities, and spending time with her husband and two cats.
Megan has over 22 years of dental experience. She has extensive knowledge of all dental insurances and enjoys helping patients maximize their dental benefits. When shes not at work, you can find her attending her kids' sporting events or playing outside with her fur babies.
Kasie began her career in the dental field as a Patient Coordinator with Hammond and Proctor in 2021. She loves interacting with the patients and learning new skills. Kasie and her boyfriend moved to El Dorado in January 2021 with their 13 animals and have fallen in love with the area. They have 3 horses, 3 cats, 3 chickens, 2 ducks, a dog, and a bearded dragon on 3 acres. Kasie loves to spend her free time tending to her animals and garden. She also enjoys camping and hanging out with family, friends and neighbors.
Brittiny has been in the dental field since 2016. She graduated from the dental assisting program 2017. She was a dental assistant for the last 4 years and discovered her love for the front office. She has been a Patient Coordinator for the last year and loves it. Outside of work she is a mother of 3 young daughters and enjoys her family time.
Brittany has been with Couch and Proctor Family Dentistry since 2009 and loves being a part of our dental family. Building good patient relationships is what she enjoys most about her job and the dental field. In her spare time, she enjoys traveling and spending time with family and friends.
Kristy has grown up formerly with Couch and Hammond Dentistry and now with Hammond and Proctor. She started in High School as a dental assistant/front office staff. Kristy rejoined us as a dental hygienist in 2005. She works hard to provide excellent care to all of our patients. Outside of our office, she loves spending time with her husband and son camping and traveling.
Kandice Abbott has been in the dental field for 28 years and can't imagine herself anywhere else. The thing Kandice loves most about dental hygiene is the one-on-one personal interaction with patients. That interaction, she says, can change a patient's day, their dental health, and impact their life for the better. When she's not at work, Kandice is busy raising her amazing son, practicing yoga, reading, and spending time with family and friends.
Reviews
Rating 4.1 out of 5 based on 14 reviews
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newest oldest highest lowestTOM HAAS
2 years ago
My hygienist she ls awesome she ls always very nice and very helpful l know she wants the best for my dental care and she is very nice to talk to
Katie Del Rio
2 years ago
I've been coming here for a couple years now, and from walking into the door to leaving I've always had a great experience with this practice! The staff and doctors are always so friendly.
Rosemarie Almodovar
2 years ago
First Id like to say that they are truly unprofessional and only interested in their bottom line. I was seen by doctor Hammond Due to his incompetence administration of the numbing injection I was left with a lack of feeling and movement of my lip on the right side of my face. It took 8 months to get some feeling and movement back. I still have a numb feeling in my chin. I then had another emergency I called in to make an appointment because I figured it would be easier to obtain an emergency appointment with an established office. I was given an appointment two weeks in the future with a doctor I was told would be out of network because my in network doctor had no open appointment available. I agreed and even gave up my future appointment because I was under the impression my situation would be handled. I was sadly disappointed I was given Xrays and waited to have work done but the doctor came in looked at X-rays and said I would have to make an appointment to do the work. I was then billed 145.00 for nothing. Beware they rope you in and leave you high and dry in pain.
DENNIS RUSSELL
2 years ago
If I were a rating professional I would rate this Dental group 5 stars, absolute gold. Professionalism, organization, expertise, perfection, skill, friendliness,...all 5 star excellence. Thank you for the great service you provide...I appreciate it!
Stephanie Del Frate
2 years ago
This place is 5 star service!! Clean, modern and efficient!! Really a great experience for a dentist office
Rosemarie Almodovar
3 years ago
First Id like to say that they are truly unprofessional and only interested in their bottom line. I was seen by doctor Hammond Due to his incompetence administration of the numbing injection I was left with a lack of feeling and movement of my lip on the right side of my face. It took 8 months to get some feeling and movement back. I still have a numb feeling in my chin. I then had another emergency I called in to make an appointment because I figured it would be easier to obtain an emergency appointment with an established office. I was given an appointment two weeks in the future with a doctor I was told would be out of network because my in network doctor had no open appointment available. I agreed and even gave up my future appointment because I was under the impression my situation would be handled. I was sadly disappointed I was given Xrays and waited to have work done but the doctor came in looked at X-rays and said I would have to make an appointment to do the work. I was then billed 145.00 for nothing. Beware they rope you in and leave you high and dry in pain.
Kathryn Del Rio
3 years ago
I've been coming here for a couple years now, and from walking into the door to leaving I've always had a great experience with this practice! The staff and doctors are always so friendly.
DENNIS RUSSELL
3 years ago
If I were a rating professional I would rate this Dental group 5 stars, absolute gold. Professionalism, organization, expertise, perfection, skill, friendliness,...all 5 star excellence. Thank you for the great service you provide...I appreciate it!
Stephanie Del Frate
3 years ago
This place is 5 star service!! Clean, modern and efficient!! Really a great experience for a dentist office
Ken E
3 years ago
My family and I have been treated by Drs. Hammond and Couch in Cameron Park for many years, but for some reason I never considered a review for a doctor. I have never received anything less than fantastic treatment from these two dentists, who are skilled, thoughtful, and work hard to minimize any discomfort; my hygienist is incredibly thorough, gentle, and friendly. The office staff is professional and efficient, and I have never experienced any billing or insurance errors. The practice values my time and seems to take steps to make sure the patients are not unduly delayed. No one in the office has ever been dismissive, and they take whatever time is necessary to answer my questions regarding my care or costs. It's weird, but I feel I have my best and most consistent "customer service" experiences at my dentist's office.
Ken E
4 years ago
My family and I have been treated by Drs. Hammond and Couch in Cameron Park for many years, but for some reason I never considered a review for a doctor. I have never received anything less than fantastic treatment from these two dentists, who are skilled, thoughtful, and work hard to minimize any discomfort; my hygienist is incredibly thorough, gentle, and friendly. The office staff is professional and efficient, and I have never experienced any billing or insurance errors. The practice values my time and seems to take steps to make sure the patients are not unduly delayed. No one in the office has ever been dismissive, and they take whatever time is necessary to answer my questions regarding my care or costs. It's weird, but I feel I have my best and most consistent "customer service" experiences at my dentist's office.
Hamed Mousavi
4 years ago
STAY AWAY from them. Rude Staff. DO Not let their FAKE smile fool you. Before doing my tooth there, they checked with my insurance and said they are in network with them, but it turned out they lied and they were actually out of network. I was told that the total cost would be $100. after I paid in full on the day, they kept sending me a new bill after one month, which for no reason was going up from $50 to $200. So a very basic and small cavity filling was over $500. They totally miss inform you on the day, to just get you to do your job there, and then keep charging you, because they lie to you that they work with your insurance and coverage. The worst part was when I called their office to talked about this issue and resolve it, she talked to me rudely and was liked it is was it is and we never said that, and just hang up on me. The worst experience that I have ever had. I am going to file a complaint against them because what they do is totally wrong and unfair to the patients.
Luke Burns
4 years ago
I left a highly rated dentist in EDH for a variety of reasons, but mainly because they looked at me like a bank account with teeth. From billing, to procedures, to extra appointments. I Always felt like they were working me, and my troublesome grill, for extra cash. It was so bad I let small problems become big one's because I didn't want to go in. From the moment I walked into Couch and Hammond I felt like they were there for me. They combined appointments so I could get them knocked out in one day. Including a late-in-life wisdom teeth extraction that went so smoothly, I would have gotten it done years ago if I had been with them in my 20s. They worked with our multiple insurance providers until they had secured the lowest possible hit to my monies, making my least favorite part of dentistry their concern and not mine. I'm not sure what you're looking for in a Dentist, but if you want a team that will minimize the BS and put the patient first, these are the folks for you.
Luke Burns
5 years ago
I left a highly rated dentist in EDH for a variety of reasons, but mainly because they looked at me like a bank account with teeth. From billing, to procedures, to extra appointments. I Always felt like they were working me, and my troublesome grill, for extra cash. It was so bad I let small problems become big one's because I didn't want to go in. From the moment I walked into Couch and Hammond I felt like they were there for me. They combined appointments so I could get them knocked out in one day. Including a late-in-life wisdom teeth extraction that went so smoothly, I would have gotten it done years ago if I had been with them in my 20s. They worked with our multiple insurance providers until they had secured the lowest possible hit to my monies, making my least favorite part of dentistry their concern and not mine. I'm not sure what you're looking for in a Dentist, but if you want a team that will minimize the BS and put the patient first, these are the folks for you.
Hamed Mousavi
5 years ago
STAY AWAY from them. Rude Staff. DO Not let their FAKE smile fool you. Before doing my tooth there, they checked with my insurance and said they are in network with them, but it turned out they lied and they were actually out of network. I was told that the total cost would be $100. after I paid in full on the day, they kept sending me a new bill after one month, which for no reason was going up from $50 to $200. So a very basic and small cavity filling was over $500. They totally miss inform you on the day, to just get you to do your job there, and then keep charging you, because they lie to you that they work with your insurance and coverage. The worst part was when I called their office to talked about this issue and resolve it, she talked to me rudely and was liked it is was it is and we never said that, and just hang up on me. The worst experience that I have ever had. I am going to file a complaint against them because what they do is totally wrong and unfair to the patients.
Shelley R
5 years ago
Super friendly staff all around. They all made me feel extremely comfortable being there. Dr. Couch explained my options really well and so far I'm impressed with the attention he gave me and my dental issues. His dental assistant Angie was wonderful at explaining what she was doing and why. I appreciated being treated so kindly by everyone in an atmosphere that generally causes me a lot of anxiety. Stacy at the front worked me in for all I needed in one day so I wouldn't need to miss another day of work. Highly recommended!
Cole Crook
5 years ago
Wife's exam yielded a "necessary $2300" in cleanings and fillings. I went back to the office just to make sure I was reading everything correctly. I went to a different dentist and both my sons and I combined are under $1000 for cleanings, fillings, etc. I canceled future appointments with Couch and Hammond and my wife has done the same. What a rip off. I understand everyone has to up-sell to make more money for their business however, I specifically asked what is covered by insurance and what is necessary and was still up sold to the $2300. Very disappointed and DO NOT recommend.
Laurie Puglia
5 years ago
Couch & Hammond are excellent! They make you feel welcome, answer any questions and explain things very well. I highly recommend this dentist office.
Mindy C
6 years ago
I have been a patient of Dr. Couch's for 14 years, and I have had a positive experience at every visit. Dr. Couch is gentle, patient, and genuinely concerned about the well-being of his patients. The entire staff is friendly and helpful. I would definitely recommend Couch and Hammond Dentistry to anyone seeking caring, quality dental care.
hannah garcia
6 years ago
They always do a great job on my teeth, they are very friendly as well. I highly recommend their dentistry. - Rosita Garcia
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