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Callen Presswood
a year ago
I have been using their services both with and without insurance for the past 2-3 years for consultation and treatment with the dentist, orthodontist, endontist, their support teams, the hygienists, and of course the help of many at the front. They are often busy inside, but it likely allows them to both hire and serve many people affordably. Often I get in a good laugh or smile with the helpers I see. With a history of trauma previously making close, prolonged procedures uncomfortable and a lack of consistent access to care as a youth, my body often had a stress reaction to being in this type of treatment. With some breath work/meditation, working with the same folks over and over, and their staff often being understanding, patient, and kind - it's starting to happen with ease. Working with George or Shirley is a breeze even when I'm having a tough time. They are willing to be slow, gentle, and answer any questions I ask, including when I ask for thorough explanation or communication to know what to expect with procedures or payment. Thank you to Dr. Aaron, George, Shirley, and Dr. Patel. Gratitude literally can now be expressed in more smiles. Thank you to your team.

Carlos Davila
a year ago
The worst dentist Ive been to. They only want your money(insurance money) went for a cleaning, got my xrays, and eval. and I supposedly need a deep cleaning after I had one done not 2 years ago. So they wont clean my teeth. So they billed the insurance just to take pictures and I couldnt get the clening I need. I recommend stearing clear of this place.

Stephen Aymond
2 years ago
I came here just to get a cleaning. My appointment was at 8:15, and I left at 10:15. Why did I have to wait so long? What's the point of making an appointment? The cleaning itself took less than 20 minutes, the exam took less than 10. I should've spent less than an hour here, so why was I here for 2 hours?

Ingrid Leitchmore
2 years ago
This place provides poor customer service, waited 2 hrs for a filling during that time no one provided update. Remind you we had an appointment. I don't understand how this place operates with such poor services!

Jesse Welch
2 years ago
This office is clean and most of the staff is extremely friendly and accommodating. The bad part is if you have an issue with your mouth, it will be totally unacknowledged when you mention it and they will go forward with their own plan, then blame you when you finally come back in after their work fails. Also the dentist I had was slightly condescending all times I had work done.

EG Guerrier Ministries
2 years ago
I spent 10 minutes waiting on the them to make an appointment. A Spanish chick finally answered, we're started talking and she said something in Spanish I couldn't understand and she hang up in my face I've tried to call again she didn't answered.

Abby Goodman
2 years ago
I think the services they offer are fine, I know I'm in good hands and the root canal procedure is surprising fast. They tend to spread out appointments though, and the receptionists and dentists don't communicate which has led to me showing up to the office only to be turned away because I need a different procedure done. The wait varies from being very long to reasonable. That being said, they do take my insurance and I never ever have to pay. I'm still on with my parents as a child under sunshine and liberty dental. I'd recommend if you're tight on budget like my family and I. Even with the scheduling blunders, because its a cheaper option and the dentists and hygienists are great, the staff is very polite and understanding, and they have a lot of locations.

Juan Carlos
2 years ago
They don't answer the phone during bussiness hours and They won't call you back .

Prospera CF
2 years ago
This place is awful,!!! I have being calling for a week now, 3 times a day, I have left a lot of messages and no one has had the courtesy to call me back.

Minh Truong
2 years ago
I will five this office location zero start. I took my son there for check-up.wait for a hour to to see dr. Ater seeing dr. They asked my son go to the waiting room for anoher one and half wait just for cleaning. I will go to SAGE DENTA it quicker service.

Christine Rodriguez
2 years ago
This place is IMPOSSIBLE to get through by phone. I honestly think they don't even bother trying. On several occasions, I have LITERALLY spent ALL DAY calling repeatedly, just to either get a voice message or be hung up on. No one ever picks up, so the only way to make an appointment is to go in person.

Jackie Machado
2 years ago
Today I had my appointment at the goldenrod office, I was attended by Mr. Sebastian Esteban, an exemplary, dedicated and very professional, thank you Mr. Sebastian for helping me beautify my smile, I recommend that Goldenrod office very good attention in all department, service and efficiency, my appointment attended very quickly and with dedication. Thank you (5 )

ERIKA M
2 years ago
Customer Service is horrible!!! This office Never picks up there phone nor calls back . They are losing patients because of this .

Ben Carson
2 years ago
They were efficient, caring, and very friendly. I cannot say enough nice things to give Dr Lawson and his team enough justice. They were just absolutely amazing while calmly dealing with my emergency that I came in with.

TaCorria Peace&Joy
2 years ago
I have had the best experience ever with the oral surgeon at this location. Dr. Lawson and his assistant Robby were Perfect. I was very nervous. They were very professional, very comforting, and quick. My 1st time having a tooth pulled. All my dental work will go through him if I can.

Joanna Ta
2 years ago
I booked an appointment here after looking everywhere that would accept my insurance for a root canal procedure. My pain level is an 8.5 on a scale of 10, and being pregnant I'm not able take most pain medications and Tylenol has not been easing the pain. Before booking the appointment I had a referral letter from a dentist that does not specialize in root canal and turned me away. When booking the root canal at greenburg I made sure the referral letter was enough and they would take me for the procedure. On the appointment day the front dest lady took my letter back to the doctor and she assured me it was fine and they would take in really soon. Coming back to the office they took x-rays and refused to do the procedure without booking another appointment with the excuse of they could not do treatment on a patient that they have not seen before because they would not have know what was going on with the tooth. I questioned what about the referral letter that the doctor said was fine? And the fact that I booked for a root canal and not a consult? The doctor had a whole time slot that I booked for a root canal only saw me for 10 seconds to tell me to book another appointment? Yet you made me a pregnant woman in pain jump through hoops before even able to see seen and turned away? And have to wait for 5 more day before can be seem again? Just down right unprofessional and heartless.

rebecca santana
2 years ago
It's never too late to say Thank you to the N Goldenrod team. I've been going there for many years and never had any issues and staff of great. I remember Dalializ which is no longer in that location but super nice. I want to thank I believe the names are Dr Patel, Ronnie and front rep Jazmin which took great care of me. Too bad we've had to deal with a calling center to make appointments or to cancel because they don't respond til few days after. I rather go directly to this location and make the changes ; )

Callen Presswood
2 years ago
I have been using their services both with and without insurance for the past 2-3 years for consultation and treatment with the dentist, orthodontist, endontist, their support teams, the hygienists, and of course the help of many at the front. They are often busy inside, but it likely allows them to both hire and serve many people affordably. Often I get in a good laugh or smile with the helpers I see. With a history of trauma previously making close, prolonged procedures uncomfortable and a lack of consistent access to care as a youth, my body often had a stress reaction to being in this type of treatment. With some breath work/meditation, working with the same folks over and over, and their staff often being understanding, patient, and kind - it's starting to happen with ease. They answer any questions I ask, including when I ask for thorough explanation or communication to know what to expect with procedures or payment. Today with a filling completed by Dr. Patel and his support - I recognized that like all healthcare, this too is both a science and an art. Precise and gentle, attentive to the human element and the technical treatment at hand. Gratitude literally can now be expressed in more smiles. Thank you to your team.

Aisha Feliciano
2 years ago
They don't understand, there's no translators and when you try to translate they give no time for me to relay the message. They don't work with you price wise cause she could've gone elsewhere with better reviews and lower cost. But they rushed her to pay $850 right away. The other place would've done a payment plan. 10/10 would not recommend.

Barbara Longo
2 years ago
I went for an exam about 3 weeks again. I had a problem and have called three times, no one answers the phone. I left 3 messages and no one has called me back.