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Emily Sue Fullmer
a year ago
Honestly, my root canal didn't go too bad. My issue was that during my surgery they told me they needed to send in a sample to the lab to be tested. A month later I get a $400 bill in the mail from UofU health. When calling Greater Endodontics, I was told that it "usually gets covered" which is why they didn't tell me about the potential cost. After many different phone calls, I was finally able to get to the root of the problem and was told by the billing at UofU that they have problems with this specific endodontist office often. Something that should have been covered through dental, Greater Endodontics claimed needed to be covered by my "medical insurance", who obviously didn't cover it since it was a part of a dental surgery. Thankfully the people at UofU are amazing and helped me get it figured out. I would recommend going somewhere else for a root canal!

Jocelyn Fiefia
2 years ago
Dr. Casper was a magician! My first root canal at a different dental office was total torture. This one with Dr. Casper was a breeze! I even fell asleep a few times, never thought that would happen. I didn't feel anything the entire time, not even the initial numbing. Would definitely recommend them to anyone.

Tania Molinar
2 years ago
Got a root canal with Dr Barret and it went super well. I've had a root canal before and the entire process was so long and painful; the numbing stopped working half way through and it was a nightmare. But this place did a great job! Great staff, great work, they worked with me and my anxiety, and overall I now trust them 100% for any dental needs.

Julia Jenson
2 years ago
I'm so glad I came here for my root canal. The whole staff was so friendly and welcoming - and worked well with me and my insurance who decided not to cover to root canal. They helped me with a payment plan that was simple and easy. Dr Casper is the most gentle dentist I've ever been to. It was my first root canal and I was absolutely terrified, especially because I'm pregnant. I have a very sensitive gag relax and emotions are heightened. My tooth pain was so unbearable until he fixed it today and I felt nothing during the procedure. Not even the numbing shot! It was very quick, didn't feel much different from just getting a cavity filled. I couldn't believe the amount of relief I have felt since my numbing wore off. Everyone was super knowledgeable and organized from the moment I stepped in. Would give you guys 10 stars if I could!

Alan Stott
2 years ago
My review will be a little different from all the others posted here because I am a retired dentist. I practiced for 43 years in California as a general dentist before retiring to Utah. I have done many root canal treatments and I have seen many patients who have had root canals done elsewhere. I self-referred myself to this endodontic office and have NOT been given free treatment for my review. I can easily say this is a great office to have your root canal treatment. The doctor, Dr. Casper, was very knowledgeable, skilled, and efficient as he diagnosed my need for root canal treatment and as he performed the procedure. My treatment was painless and went fast. The whole staff was very friendly and caring. Why see an endodontist for a root canal? Speaking from experience, not all root canal treatments done by a general dentist are done well, giving us more chance of failure. General dentists do not have the training, skill, and equipment to diagnose and perform the treatment nearly as well as the specialist. Would you rather see the family dentist who has basic root canal equipment, has minimal training in doing root canals, takes a lot longer to complete the procedure successfully, and does maybe 2 root canals a week, or, would you rather see the endodontic specialist who has special 3-D x-ray equipment to better diagnose the problem, uses a microscope to better see the inside of the tooth, and does maybe 5 root canals a day? If you need heart surgery (like I did), would you rather see the family doctor or a specialist heart surgeon? As a retired dentist, seeing things from inside the profession, I will definitely have any future root canal treatments for me and my family done in this office. Even if the treatment costs a few hundred dollars more, to me it is worth it to have the specialist treat my bad tooth. There is always a 5% chance a root canal treatment will not be successful due to the bad anatomy of the canal space, fractures in the root, or abscesses that continue to grow even after an ideal treatment result. I would rather pay the extra amount in an endodontic office for the extra skill and use of expensive specialized equipment to increase the chance of a successful long-term result with my root canal. I would highly recommend that you have your tooth pain diagnosed and your root canal treatment done in this office by Dr. Casper or his partner, Dr. Brimley. They are very caring, gentle, and skilled in their treatment. Alan Stott D.D.S.

Jeremy Huntley
2 years ago
Dr. Brimley was excellent. No pain at all. My root canal was easy.

Ethan Pearson
2 years ago
I don't think anyone ever looks forward to root canals. But I received my second root canal last year from Dr Casper and it was amazing how much the burdens, pains and annoyances I'd experienced in my first one were reduced. Dr Casper is amazingly good at minimizing pain and discomfort. It was a root canal, but it was like half as bad as my first one, at least. So much better. Night and day kind of difference. I know this risks hyperbole. And I'm certainly not saying that root canals are now easy and nice. But really, Dr Casper and his assistant (don't recall her name, sorry) were just extremely good at what they do. From the bedside manners, to the actual execution of the procedure. It was really at least half the inconvenience -- i.e. twice as well done -- as my first one. I have to go in this week and despite not having insurance and the cost being, well, not cheap, I'm still happy he's available this week and that I can get him. If you have to get a root canal, and you can have Dr Casper do it, it's so worth it.

Christal McLean
2 years ago
Greater Endodontics is very well-managed with highly professional staff and Drs. I was greeted as soon as I walked in and was taken care of immediately. Everything was explained to my understanding and satisfaction. The procedure was pain free and thorough. I will highly recommend this state of the art office to anyone who is seeking quality care!

Kylee B
2 years ago
I was pretty worried about getting my first root canal but it was a great experience I felt nothing at all. Also the staff is all really nice.

Chris Wright
2 years ago
Great service and very attentive. Super happy with the work they did and how helpful and aware they are of their patients.

Daniel Chipping
2 years ago
DO NOT GO HERE. Dr. Brimley doesn't keep his on-call phone with him, so if you try to reach him, he won't answer. And he left a hole in my wife's tooth. Kim also doesn't know how to quote prices in advance. My wife was quoted under $500 for her 3rd root canal, and after she'd had her first two root canals with Dr. Brimley (and then paid the dentist separately for each restoration), she was quoted over $1000 for the 3rd tooth! When my wife argued the price, she was quoted $680, but that quote wasn't noted in the computer system, so now they're asking for $800. Oh, and they charge $200 for a 5-minute cleansing service to prevent infection. This endodontist is a crook, and negligent to boot. And his office staff is ignorant. GO ANYWHERE ELSE.

Catherine Lindsay
3 years ago
I did my root canal with Dr. Casper and literally the best Endodontics ever!!! I love him!!! No pain and was very patient and sweet with me! Super nervous at first with a lot anxiety but he was so great to calm me down and worked on my tooth like champion. I trust him a lot! Best ever!

Marti Maxwell
3 years ago
If I could give them "0" stars I would I had an appointment last Friday morning . The text from them confirmed it was at 7:00am. Upon my arrival I was given paperwork & x rays . I found out later the full around the head MRI was not necessary, just a way to get more money . When I got to the chair yet more X-rays were done ..these were necessary. The dentist then spent several minutes telling me things I'd been told before. Then announced my appointment was at 7:00 and it was now 7:40 and he did not have time to do it . He couldn't have the rest of his day run late because of me . He gave me the option of half done then & return next Friday for the rest . Or I could take antibiotics that would help with the pain , infection, swelling. Either way he said I would be in pain . I was stunned . Never in all my many years have I been treated like that. Dr. J. Smith ( my prescription bottle says ) was rude , sharp, blunt and uncaring . I might as well have had a paper cut. The office ladies said it was the fault of my dentist that I was not told to come early for paperwork. One of them said perhaps she should have mentioned it in one of our several texts. She quickly back stepped. The were blameless in all of this My dentist is appalled as is the one who did fix my tooth.. 3 days later. I wouldn't take a lizard there.

Ethan Pearson
3 years ago
I don't think anyone ever looks forward to root canals. But I received my second root canal last year from Dr Casper and it was amazing how much the burdens, pains and annoyances I'd experienced in my first one were reduced. Dr Casper is amazingly good at minimizing pain and discomfort. It was a root canal, but it was like half as bad as my first one, at least. So much better. Night and day kind of difference. I know this risks hyperbole. And I'm certainly not saying that root canals are now easy and nice. But really, Dr Casper and his assistant (don't recall her name, sorry) were just extremely good at what they do. From the bedside manners, to the actual execution of the procedure. It was really at least half the inconvenience -- i.e. twice as well done -- as my first one. I have to go in this week and despite not having insurance and the cost being, well, not cheap, I'm still happy he's available this week and that I can get him. If you have to get a root canal, and you can have Dr Casper do it, it's so worth it.

Christal McLean
3 years ago
Greater Endodontics is very well-managed with highly professional staff and Drs. I was greeted as soon as I walked in and was taken care of immediately. Everything was explained to my understanding and satisfaction. The procedure was pain free and thorough. I will highly recommend this state of the art office to anyone who is seeking quality care!

Kylee B
3 years ago
I was pretty worried about getting my first root canal but it was a great experience I felt nothing at all. Also the staff is all really nice.

Betsy Reddoch
3 years ago
Great staff and relatively painless root canal procedure. I was able to get in quickly, and I have no complaints about the dental work. I was however charged out of pocket for a 3D image that "practically no insurance carriers cover" according to the office support staff I just spoke to. This charge did not appear on my explanation of benefits at all, which it should have, even if the charge was denied. Although I am sure the imaging did take place, it would have been nice to know up front that I would be responsible for the charge, and what that charge would be. For reference, the image cost is $320, although they settle for $100 when the insurance doesn't pay. Overall very good experience, but check into your billing both before and after your procedure.

Stormie Walston
3 years ago
Dr. Casper was amazing. Extremely kind and concerned, thorough and caring. He found the source of my bottom jaw pain even though the tooth causing trouble was on the top! He personally followed up with me several times after I had a rough time during a root canal. The front desk ladies were perfectly kind and competent as well.

Irma Aldaz
3 years ago
I loved being in Dr. Casper's office today very good doctor very kind and very cordial and his assistant Kelly is amazing. And beatiful person. I recommend it 100% they had a lot of patience with my little English. Thank you so much!!

Mike Vermillion
3 years ago
Dr Casper was amazing! I had to get a root canal, and I am someone extremely anxious about dental work. The procedure was pain free and Dr Casper was very kind and polite. Even though getting a root canal sucks, Dr Casper made it the best experience it could be.