We realize that you have a choice of dentist, and we're thrilled that you have given us the opportunity to show what our office can do for your smile. But if you're still shopping around, here are some things you should know about Grateful Dental Of Geneva:
Dr. Terri has over 25 years of experience and success in all aspects of dental treatment. Dr. Terri believes that each patient deserves and requires an individualized plan. This will provide accuracy in treatment results and efficiency.
Dr. Terri is a life-long learner and is passionate about the field of dentistry. She frequently attends continuing education courses to stay up-to-date on the latest knowledge and implement the most effective new technology. Grateful Dental Of Geneva uses a digital, filmless X-ray machine, which reduces radiation exposure by 70 to 90 percent.
Our mission is to treat each patient as if they were our own family member. We strive to provide the excellent results you want and outstanding customer service you deserve. We treat you from age 1 to 100+.
Grateful Dental Of Geneva offers exceptional dental treatment. We accept CareCredit which may allow you up to two years interest free payments. We file insurance paperwork to most major insurance providers. We also offer referral bonuses to our patients!
The best patients are well-informed about their dental treatment, and for that reason we thoroughly explain our treatment plan using digital X-ray images and intraoral camera photos to show you the areas needing dental care in your mouth. We encourage you to ask questions and be involved!
Reviews
Rating 4.5 out of 5 based on 11 reviews
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newest oldest highest lowestShannon Passalacqua
a year ago
Grateful dental is exceptional, Dr Teri is so caring and gentle. The staff are friendly and accommodating. I am a long time patient of Dr Addonna and I am so glad I decided to stay upon his retirement.
Mary Bruder
2 years ago
From the very first time I went to see Dr. Terry on an emergency basis, the whole staff has been wonderful. I have been going there for years For my regular cleanings and checkups.
Michael Mueller
2 years ago
Extremely professional and knowledgeable with an excellent bedside manner
Mary Bruder
3 years ago
From the very first time I went to see Dr. Terry on an emergency basis, the whole staff has been wonderful. I have been going there for years For my regular cleanings and checkups.
Venessa Hudson
3 years ago
Dr Terri is a very easy going professional Dentist.
Michael Mueller
3 years ago
Extremely professional and knowledgeable with an excellent bedside manner
Christine Carroll
3 years ago
I would be leaving 5 stars if it wasn't for my experience with the receptionist. To be chastised and bullied upon calling to cancel an appointment is completely unprofessional and unacceptable. That person is better suited for employment at a used car dealership or as a debt collector...Not that it's anyone's business (particularly his) when it comes down to it but I had to reschedule an appointment due to my PCP scheduling a specialist appt at the same day and time. I was notified early evening Friday so I had to call Monday morning (day of my appt). I explained this when I called, as I'm losing my health insurance and can't wait for the next specialist opening. Still, I was repeatedly reminded that this was an hour and a half appointment and was the recipient of negative comments while waiting for him to give me a new date and time. I was shocked and remember thinking "is this how the dentist wants him to be interacting with patients?!"...Today I'm sick. I dreaded calling given the previous experience. I decided to just cancel and inform him that I would call back to reschedule. Then I would avoid the uncomfortable conversation-not so much conversation but him repeatedly saying the same things to me amidst some silence and me asking again if I could reschedule- while awaiting a new date and time. Instead I was immediately reminded of the hour and a half length of the appointment, that I had rescheduled this once before, the dentist now won't be working for an hour and a half, etc. I again explained the circumstances of the last cancellation and today's (it's obvious that I'm sick, I sound sick) and I finally asked him what he would like me to do since he just kept saying the same statements repeatedly. He replied that he wanted me to keep my appointments as planned, I agreed this was the objective however due to circumstances out of my control the plans hadn't worked as hoped. This conversation was absurd. I'm sick and my head is half floating so looking back I wouldn't of even engaged in it if I was fully minded. He continued and made mention of how I am a new patient and now I'm cancelling twice. I said he could make me not a patient at all then and he was more than happy to honor this request. Not sure I would've gotten off the phone otherwise unless I just hung up. Since Im sick and stuck in bed while supposed to be at an appointment I have plenty of time to document my experience. I'm not sure who people think they are sometimes or why they think they can be demeaning towards others but I don't need that from a dentist office. Isn't there an office policy to be implemented? Send me a cancelled appt fee if necessary but nagging people on the phone with no objective other than to chastise, forget it. I will be driving back to my dentist over an hour away for the $1200+ of dental work that needs to be done. I guess the drive is worth it.
Venessa Hudson
3 years ago
Dr Terri is a very easy going professional Dentist.
Christine Carroll
4 years ago
I would be leaving 5 stars if it wasn't for my experience with the receptionist. To be chastised and bullied upon calling to cancel an appointment is completely unprofessional and unacceptable. That person is better suited for employment at a used car dealership or as a debt collector...Not that it's anyone's business (particularly his) when it comes down to it but I had to reschedule an appointment due to my PCP scheduling a specialist appt at the same day and time. I was notified early evening Friday so I had to call Monday morning (day of my appt). I explained this when I called, as I'm losing my health insurance and can't wait for the next specialist opening. Still, I was repeatedly reminded that this was an hour and a half appointment and was the recipient of negative comments while waiting for him to give me a new date and time. I was shocked and remember thinking "is this how the dentist wants him to be interacting with patients?!"...Today I'm sick. I dreaded calling given the previous experience. I decided to just cancel and inform him that I would call back to reschedule. Then I would avoid the uncomfortable conversation-not so much conversation but him repeatedly saying the same things to me amidst some silence and me asking again if I could reschedule- while awaiting a new date and time. Instead I was immediately reminded of the hour and a half length of the appointment, that I had rescheduled this once before, the dentist now won't be working for an hour and a half, etc. I again explained the circumstances of the last cancellation and today's (it's obvious that I'm sick, I sound sick) and I finally asked him what he would like me to do since he just kept saying the same statements repeatedly. He replied that he wanted me to keep my appointments as planned, I agreed this was the objective however due to circumstances out of my control the plans hadn't worked as hoped. This conversation was absurd. I'm sick and my head is half floating so looking back I wouldn't of even engaged in it if I was fully minded. He continued and made mention of how I am a new patient and now I'm cancelling twice. I said he could make me not a patient at all then and he was more than happy to honor this request. Not sure I would've gotten off the phone otherwise unless I just hung up. Since Im sick and stuck in bed while supposed to be at an appointment I have plenty of time to document my experience. I'm not sure who people think they are sometimes or why they think they can be demeaning towards others but I don't need that from a dentist office. Isn't there an office policy to be implemented? Send me a cancelled appt fee if necessary but nagging people on the phone with no objective other than to chastise, forget it. I will be driving back to my dentist over an hour away for the $1200+ of dental work that needs to be done. I guess the drive is worth it.
Ian Pattison
4 years ago
I used to say that Grateful Dental was my favorite dentistry because Rob the receptionist is a LEGEND. I'm not kidding, he is something special. However after several appointments I came to realize that it's not just Rob, Grateful Dental is the fastest, friendliest, and least stressful experience I have to ever visited. Thank you so much Dr. Terry for making my mouth perfect again!!
Ian Pattison
5 years ago
I used to say that Grateful Dental was my favorite dentistry because Rob the receptionist is a LEGEND. I'm not kidding, he is something special. However after several appointments I came to realize that it's not just Rob, Grateful Dental is the fastest, friendliest, and least stressful experience I have to ever visited. Thank you so much Dr. Terry for making my mouth perfect again!!
laura dicampli
6 years ago
I haven't been to the dentist in years but my teeth have never felt cleaner! Great service and staff.
laura dicampli
7 years ago
I haven't been to the dentist in years but my teeth have never felt cleaner! Great service and staff.
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