Grand Dental

Grand Dental - General dentist in West Des Moines, IA
1005 Grand Ave Suite 200, West Des Moines, IA 50265
Closed today
Opens Monday at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday9:00am - 6:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 3:00pm
SaturdayClosed

Alyssa is the smiling face you are likely to see when you first walk in the door. As one of our patient care coordinators she ensures easy scheduling, helpful answers, and a happy environment in the office.

Faye graduated from the Des Moines Area Community College Dental Hygiene program in 1987 and has spent over twenty years working for Grand Dental. What she enjoys most about dental hygiene is educating patients about dental health and seeing results when patients follow through. She is originally from Northeastern Iowa, but now resides in Ankeny with her family.

Linda graduated from Des Moines Area Community College in 1979. She joined Grand Dental in 2012. She lives in Urbandale and has been married to her husband, Virgil since 1985. Together they have two adult daughters, Kalee and Sarah. Her hobbies include photography, travel, genealogy, and theatre.

Reviews

Rating 4.8 out of 5 based on 16 reviews

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Stephen Starks
2 years ago
Dr Chad, Dr Andy, and Dr Jori are top notch dentists who take the time to listen to their patients and explain things. The dental hygienists are genuine and careful. The office staff is professional and kind. I trust and appreciate them all.


Wyatter Harrise
2 years ago
Cool place, nice people


zach parson
2 years ago
I highly reccomend them they don't have enough recent reviews so I'm happy to leave one had about 9 cavity filled there great work great dental professionals!!!!!!!!!!!!!!!!!!!! HIGHLY RECCOMEND


Wyatter Harrise
3 years ago
Cool place, nice people


Ryan Catron
4 years ago
Dr Chad and Dr Andy are the smartest and brightest minds in the dental industry. Add an amazing support staff and you have the best clinic in Iowa. No question.


Hassan Mataan
4 years ago
Thank you guys Great place, great people, really I recommend all of you


Ryan Catron
5 years ago
Dr Chad and Dr Andy are the smartest and brightest minds in the dental industry. Add an amazing support staff and you have the best clinic in Iowa. No question.


Hassan Mataan
5 years ago
Thank you guys Great place, great people, really I recommend all of you


Kevin White
5 years ago
Very friendly staff. Dr. Andy did a great job as well as his assistant. He made me feel comfortable and explained everything to me in detail. I normally dread going to the dentist but Dr. Andy made it a good experience and I feel more comfortable going to the dentist now. I also liked that they have up to date technology and have a screen right next to the chair to show you images of your teeth.


Kevin White
6 years ago
Very friendly staff. Dr. Andy did a great job as well as his assistant. He made me feel comfortable and explained everything to me in detail. I normally dread going to the dentist but Dr. Andy made it a good experience and I feel more comfortable going to the dentist now. I also liked that they have up to date technology and have a screen right next to the chair to show you images of your teeth.


Angelica Bleecher
7 years ago
These guys have gone above and beyond to make sure I'm comfortable if I ever have a question I feel very comfortable calling and asking without feeling stupid.I would highly recommend this facility. Dr.kerr is who I see regularly and I HIGHLY recommend her though Dr.Stevenson has done an emergency root canal on a Saturday for me and he is also AWESOME nice clean fun atmosphere!!!!!


Dawn Loyle
7 years ago
5STARS! OUTSTANDING CUSTOMER SERVICE!PROFESSIONAL!EXCELLENT STAFF!A GREAT EXPERIENCE!I am firmly convinced that DR.STEVENSON and his starff are by far THE BEST!After speaking to ANNA,(she was wonderful) and consultin with DR. STEVENSON,Iam confident and very optimistic that his treatment plan will not only enhance my appearance,but change my life!I must admitI was very nervous when I arrived at the office, however,it was not long before I found myself calm and relaxed.I have to thank DR.STEVENSON and his incredible staff for getting me through this.DR. STEVENSON and his staff treated me with dignity,kindness,and the utmost respect.I can clearly see why he is rated the TOP DENTIST!


r rollins
7 years ago
If you are looking for a new dental office, Grand Dental is a team of very friendly and caring players. Staff from front desk, dental hygienist, dental assistants, and dentists all professional and you get an overall sense they all care about doing what is best for the patient. They were very accommodating when I had to cancel and reschedule a follow up filling appointment, this after they had squeezed me into the schedule a week earlier than expected. Prompt and professional; no waiting for 20 minutes by yourself staring at a wall. Love the landscape photography artwork on the walls, so distinctively colorful and calming to sit in a chair and look at these while you endure the oral onslaught. Thanks to everyone there for making my experience as a new patient pleasant, stress-free, and enjoyable.


Linda Cluney
8 years ago
I changed dentists about a year ago to this dentist. He is an awesome dentist. I jhave had crown work done and regular check ups. Staff is great and very accomodating. Office manager was extremely helpful in getting me established.


r rollins
8 years ago
If you are looking for a new dental office, Grand Dental is a team of very friendly and caring players. Staff from front desk, dental hygienist, dental assistants, and dentists all professional and you get an overall sense they all care about doing what is best for the patient. They were very accommodating when I had to cancel and reschedule a follow up filling appointment, this after they had squeezed me into the schedule a week earlier than expected. Prompt and professional; no waiting for 20 minutes by yourself staring at a wall. Love the landscape photography artwork on the walls, so distinctively colorful and calming to sit in a chair and look at these while you endure the oral onslaught. Thanks to everyone there for making my experience as a new patient pleasant, stress-free, and enjoyable.


Dawn Loyle
8 years ago
5STARS! OUTSTANDING CUSTOMER SERVICE!PROFESSIONAL!EXCELLENT STAFF!A GREAT EXPERIENCE!I am firmly convinced that DR.STEVENSON and his starff are by far THE BEST!After speaking to ANNA,(she was wonderful) and consultin with DR. STEVENSON,Iam confident and very optimistic that his treatment plan will not only enhance my appearance,but change my life!I must admitI was very nervous when I arrived at the office, however,it was not long before I found myself calm and relaxed.I have to thank DR.STEVENSON and his incredible staff for getting me through this.DR. STEVENSON and his staff treated me with dignity,kindness,and the utmost respect.I can clearly see why he is rated the TOP DENTIST!


Angelica Bleecher
8 years ago
These guys have gone above and beyond to make sure I'm comfortable if I ever have a question I feel very comfortable calling and asking without feeling stupid.I would highly recommend this facility. Dr.kerr is who I see regularly and I HIGHLY recommend her though Dr.Stevenson has done an emergency root canal on a Saturday for me and he is also AWESOME nice clean fun atmosphere!!!!!


Linda Cluney
8 years ago
I changed dentists about a year ago to this dentist. He is an awesome dentist. I jhave had crown work done and regular check ups. Staff is great and very accomodating. Office manager was extremely helpful in getting me established.


Todd Hackathorn
8 years ago
The office manager at Grand Dental is a real piece of work. My wife had a cleaning there (or so she was told) but the office manager refused to provide the needed documentation showing she had a cleaning for insurance purposes. The office manager indicated that the it would be insurance fraud for them to provide that information. Insurance fraud? If a service that was requested was indeed performed, how can that be considered insurance fraud? Actually I believe it is fraud to perform a service other than what was requested by the patient when the appointment was made. At no time was my wife told that she was going to have work performed other than what she requested. If the office manager can not cough up the documentation for a cleaning, then what were we being charged for? What work was actually performed if it wasn't a cleaning? I would say I hate the place, but Dr. Stevenson has been good to us in the past. It is his office manager that has no customer service skills that is the problem. That drops Grand Dental to two stars when one bad apple ruins the whole bunch. If not for a nice Dr., one star would have been too much for Grand Dental after the experience with his current office manager.


Todd Hackathorn
9 years ago
The office manager at Grand Dental is a real piece of work. My wife had a cleaning there (or so she was told) but the office manager refused to provide the needed documentation showing she had a cleaning for insurance purposes. The office manager indicated that the it would be insurance fraud for them to provide that information. Insurance fraud? If a service that was requested was indeed performed, how can that be considered insurance fraud? Actually I believe it is fraud to perform a service other than what was requested by the patient when the appointment was made. At no time was my wife told that she was going to have work performed other than what she requested. If the office manager can not cough up the documentation for a cleaning, then what were we being charged for? What work was actually performed if it wasn't a cleaning? I would say I hate the place, but Dr. Stevenson has been good to us in the past. It is his office manager that has no customer service skills that is the problem. That drops Grand Dental to two stars when one bad apple ruins the whole bunch. If not for a nice Dr., one star would have been too much for Grand Dental after the experience with his current office manager.


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