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Kimberly Basara
2 years ago
Incompetent and zero professionalism. I called in May and spoke with the dentist himself. Asked if they took our insurance. Yes they did. So I booked an appointment for my 4 year old and almost two year old. Next available was August. Two weeks ago my 4 years old was told he has a hole in his heart and needs open heart surgery but needs those two teeth tended to, especially the cracked one with the gum coming through. Told the cardiac surgeon I already had an appointment booked with a dentist and it was happening on the 17th. Great they booked his open heart surgery for three weeks out, that way we don't have to worry about any infections stemming from his broken teeth. Day before their appointment, this office calls to confirm. Yep they'll be there. Then the bomb is dropped. Ohhhh sorry we don't take your insurance. Come again?????? I actually was given your office name by the insurance company. We've waitedTHREE MONTHS for this appointment and you tell me the day before you don't take it??? The next appointment I can get for him with an office that takes our insurance then is in NOVEMBER. Now my son has to wait until DECEMBER to have his heart surgery Take the word FAMILY out of your name, what a joke. What an absolute joke. A 4 year old, literally kicked to the curb because he's the wrong type client they want Thanks again Gower FAMILY Dental.

Kimberly Basara
3 years ago
Incompetent and zero professionalism. I called in May and spoke with the dentist himself. Asked if they took our insurance. Yes they did. So I booked an appointment for my 4 year old and almost two year old. Next available was August. Two weeks ago my 4 years old was told he has a hole in his heart and needs open heart surgery but needs those two teeth tended to, especially the cracked one with the gum coming through. Told the cardiac surgeon I already had an appointment booked with a dentist and it was happening on the 17th. Great they booked his open heart surgery for three weeks out, that way we don't have to worry about any infections stemming from his broken teeth. Day before their appointment, this office calls to confirm. Yep they'll be there. Then the bomb is dropped. Ohhhh sorry we don't take your insurance. Come again?????? I actually was given your office name by the insurance company. We've waitedTHREE MONTHS for this appointment and you tell me the day before you don't take it??? The next appointment I can get for him with an office that takes our insurance then is in NOVEMBER. Now my son has to wait until DECEMBER to have his heart surgery Take the word FAMILY out of your name, what a joke. What an absolute joke. A 4 year old, literally kicked to the curb because he's the wrong type client they want Thanks again Gower FAMILY Dental.

Shawn Stice
4 years ago
Great service. Dentist was friendly and knowledgeable. The staff were helpful and courteous throughput the process. The were able to get me in within an hour for urgent care. Am planning to move all my general dentistry needs to Gower Dental. (Never give 5 stars after first visit.)

Shawn Stice
4 years ago
Great service. Dentist was friendly and knowledgeable. The staff were helpful and courteous throughput the process. The were able to get me in within an hour for urgent care. Am planning to move all my general dentistry needs to Gower Dental. (Never give 5 stars after first visit.)