Gentle Family Dentistry

Gentle Family Dentistry - General dentist in Bristol, VA
14245 Lee Hwy, Bristol, VA 24202
Closed today
Opens Monday at 8:30am
SundayClosed
Monday8:30am - 5:00pm
Tuesday8:30am - 5:00pm
Wednesday8:30am - 5:00pm
Thursday9:00am - 5:00pm
FridayClosed
SaturdayClosed

Dr. Ronald Jessup DMD, PC is the owner of Gentle Family Dentistry, located off Lee Highway in Bristol, Virginia. He received his Doctor of Dental Medicine degree from the Medical College of Georgia in 1996 and opened Gentle Family Dentistry in early 2000. Dr Jessup is widely recognized for his knowledge of industry products, new technology methods, devices and procedures. He specializes in all areas of family dentistry, pediatric dentistry, endodontics and oral surgery.

Throughout his dental career, Dr. Jessup has been very involved in helping the local community with free dental programs for those in need. He has been a volunteer for the People Incorporated free dental clinic from 1996 to present. He organized and instructed training for approximately 100 People Incorporated employees in 2003. This group visited the homes for homebound parents to provide them with oral care instructions, dental care materials, and educational games for the children. In February 2011, Dr. Jessup collaborated with the ADAs Give Kids a Smile program to offer a free dental screening for local Bristol, Virginia residents. He also donates his time and expertise to an ADA Give Kids a Smile dental education program for Kindergarten classes in local area schools.

Dr Jessup also has a dedicated commitment to organized dentistry. He is a member of the executive council of ASDA at the Medical College of Georgia and served as President from 1992-1996. Dr. Jessup served as the President of the Bristol Dental Society from 1997-1998. He is very active in his role with the Virginia Dental Association on committees and as a delegate representative from 2000 to present. Dr. Jessup has also served as President of Component 6 from 2010-2011 and served as a Reference Committee Chair in 2010.

Reviews

Rating 3.4 out of 5 based on 28 reviews

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Mekayla Lane
2 years ago
Called and asked if they did wisdom teeth removal surgery and if they accepted my insurance even though I'm over 20. Was told yes to all questions. Scheduled appointment for May 16th. Drove an hour just to be told that they had called the day before to let me know that they would have to reschedule because there wasn't a dentist in the office. The day before was a Sunday, I never received any calls or voice-mail. So we rescheduled for June 21st. Got there did my xray, then the lady cleaned my teeth. She sprayed the water directly into my very broken tooth, it hurt really bad. The dentist came in, said I'm laying you back, looked in my mouth, left the room without saying anything. The girl that cleaned my teeth then came back saying I need a root canal on my tooth that 2 other dentists have said needed pulled cause it's too far gone. I asked about my wisdom teeth, she said that they look fine. I've also had 2 other dentists tell me there's no room for my wisdom teeth to push through anymore and the roots are getting close to my nerves, they have been bothering me for awhile now. She then comes back to say they will have to refer me out. The dentist I was referred to does not take my insurance. I asked why he couldn't do it there at Gentle Family Dentistry and I was told he wasn't comfortable doing it. I asked why when he said there was nothing wrong with them. They then said that he's trying to get away from wisdom teeth removal and do more root canals. I asked why they had me waste all this time and gas just to be told he's not doing wisdom teeth removal. I asked multiple times to speak to the Dr considering that the only words he said to me were "I'm laying you back" he would not come speak to me. Everyone there is clueless and rude. Total waste of time and money. There are way better dentists out there! Please stay away from these horrible people. RESPONSE TO REPLY TO MY REVIEW: I walked out because I was in tears because I have wasted so much time coming there. You all were just stating dentists who do not take my insurance. The Dr. could not even speak to me other than the words "I'm laying you back. "My wisdom teeth are too close to my nerves and bother me every single day. The Dr there was completely able to remove them and accepted my insurance he just refused because as you guys said, he doesn't want to do wisdom teeth removal anymore. Your plan for me was a root canal on a tooth that is too far gone. A root canal will only cause me to have to come back repeatedly and get fixed aka more money for you guys!! The only plan for my wisdom teeth was referring me out to someone else so I wasn't wasting more of my time listening to you all name of Dr's that I have already contacted.


Angela Dixon
2 years ago
No more referrals for this practice.


Christina Gibson
2 years ago
Staff was nice but the Dentist himself was very rude, blunt and arrogant. He had my daughter crying by the time we left! Also had a huge dental plan ready for my daughter and told me she would have the oral sedation, they called to confirm her appt and told me they only had her down for gas, that it would cost me over $100 each visit for the oral sedation. I won't be back and do NOT recommend them!


Destiny Taylor
2 years ago
I have been due for an appointment for literally forever now and I have called and scheduled one and have even mention the severe pain my tooth ache is causing I've even been to the er for antibiotics and it didn't help! EVERY TIME I GET AN APPOINTMENT THEY CALL RIGHT BEFORE IM SUPPOSED TO GO AND PUSH ME BACK OUT ANOTHER 2 or 3 MONTHS, they have done this 3 time and I literally can not count on this dentistry anymore.


Destiny Taylor
3 years ago
I have been due for an appointment for literally forever now and I have called and scheduled one and have even mention the severe pain my tooth ache is causing I've even been to the er for antibiotics and it didn't help! EVERY TIME I GET AN APPOINTMENT THEY CALL RIGHT BEFORE IM SUPPOSED TO GO AND PUSH ME BACK OUT ANOTHER 2 or 3 MONTHS, they have done this 3 time and I literally can not count on this dentistry anymore.


naomi adrian
3 years ago
Took my son there twice so far, the staff was so caring and put me and my son at such ease. Called the very next day after both appointments to make sure he was doing well. Would definitely recommend this place.


bijujaelin
3 years ago
let me TELL you. these people are AWFUL, they're rude, don't ever tell u what's going on, and overall just suck lol. would not recommend.


naomi adrian
4 years ago
Took my son there twice so far, the staff was so caring and put me and my son at such ease. Called the very next day after both appointments to make sure he was doing well. Would definitely recommend this place.


bijujaelin
4 years ago
let me TELL you. these people are AWFUL, they're rude, don't ever tell u what's going on, and overall just suck lol. would not recommend.


Jason Taylor
4 years ago
Best dentist I've ever been to! They pulled all my wisdom teeth with virtually no pain at all! They were very nice and professional staff!!!


Krystal Mosley
4 years ago
This is the absolute worst dentist I have ever been to in my life. I would not recommend anyone to this place.


Kimberly Eastridge
4 years ago
Everyone was super nice and very friendly, they laid out a plan to get everything taken care of and it was no where near what I thought it was going to cost, they are great!!


Dave Slagle
4 years ago
The entire staff is great! This is a very friendly and professional office and they provide excellent dental services.


Jessica Ranck
4 years ago
Not a great experience for me. Felt the drilling after 2 separate shots of Novocaine during filling. Still feeling sensitivity pain in my left filling 3.5 months later. Canceled my right filling appt and my new dentist took 3 xrays and couldn't find a cavity. Glad I cancelled. Spoke to Gentle about my issues and won't be back.


John Bayley
4 years ago
Great experience with Dr. Jessup and his staff ! I hate going to the dentist, but they answered all my questions. I have some further work to be done and I am actually looking forward to returning. Thanks


Jason Taylor
4 years ago
Best dentist I've ever been to! They pulled all my wisdom teeth with virtually no pain at all! They were very nice and professional staff!!!


Jessica Ranck
5 years ago
Not a great experience for me. Felt the drilling after 2 separate shots of Novocaine during filling. Still feeling sensitivity pain in my left filling 3.5 months later. Canceled my right filling appt and my new dentist took 3 xrays and couldn't find a cavity. Glad I cancelled. Spoke to Gentle about my issues and won't be back.


Dave Slagle
5 years ago
The entire staff is great! This is a very friendly and professional office and they provide excellent dental services.


John Bayley
5 years ago
Great experience with Dr. Jessup and his staff ! I hate going to the dentist, but they answered all my questions. I have some further work to be done and I am actually looking forward to returning. Thanks


Krystal Mosley
5 years ago
This is the absolute worst dentist I have ever been to in my life. I would not recommend anyone to this place.


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