Roderick Place was named COO of InterDent in 2017 and assumed Co-Leadership as Chief Executive Officer in 2018. Mr. Place has extensive experience transforming private equity backed healthcare companies through his strategic leadership, focus on operational excellence, clinical leadership collaboration, and structuring of field operations and corporate support teams. Mr. Place is also accomplished in leading boards and executive teams through expansive growth in mergers & acquisitions, DeNovo, due diligence and market consolidation. Before joining InterDent, Mr. Place served in executive level operations roles with Western Dental, MedQuest Associates and Alliance Healthcare. Mr. Place is also the Managing Director and Co-Founder of MedSummit Solutions, LLC. He holds a Bachelor of Business Administration with an emphasis in Accounting from Grand Valley State University.
Matthew Wickesberg joined InterDent as EVP/CFO in 2016 and assumed Co-Leadership as Executive Vice Chairman two years later. In 2019, he was further elevated to Co-Chief Executive Officer. Mr. Wickesberg is an experienced board member, executive officer, and lender with a deep background in multi-site hospitality and healthcare industries. He is also experienced working with lending institutions and private equity firms through structuring capital, due diligence, mergers & acquisitions, and uncovering portfolio synergies. Prior to joining InterDent, Mr. Wickesberg served in various senior finance roles with HOA Restaurant Group, ZTejas, Inc., and GE Capital. Mr. Wickesberg received his Bachelor of Science in Finance from Oklahoma State University and his MBA from Thunderbird School of Global Management.
Dr. Heather Hawkins has committed her career to patient care while understanding current healthcare trends and value-based comprehensive care. Dr. Hawkins has an expansive clinical, academic and operational background, including leading medical-dental integration as well as quality and risk management for multi-site healthcare organizations. After 12 years of practicing general dentistry, she expanded her skills with several key roles in academia. In 2012 she joined the team at Adventist Health in Northern California, a multi-site health care organization with over 5,000 medical and dental staff physicians, as the Director of Quality. In her leadership role there, Dr. Hawkins led expansion and integration across the health system with medical and dental clinic management and an emphasis on comprehensive care models addressing patient risk factors, active disease and preventative measures. Dr. Hawkins earned her Doctor of Medicine in Dentistry (DMD) from Nova Southeastern University in Florida and her Advanced Education in General Dentistry Certification from Virginia Commonwealth University.
Dr. Manu Chaudhry has dedicated his career in the pursuit of dental health care, improving clinical quality and access to care, and transforming delivery of care to improve overall health outcomes. He is a dynamic and mission-driven leader with extensive leadership experience over multi-region dental practices, and has also founded multiple collaborative organizations that reduce oral and overall health disparities. Dr. Chaudhry is a board member of Healthier Kids Foundation and holds a Masters of Science in Biomedical Engineering from the University of California, San Diego and earned his Doctor of Dental Surgery from University of the Pacific.
Sandra Lau is a seasoned legal adviser with over fourteen years experience acting as General Counsel of multiple dental healthcare corporations. Ms. Laus responsibilities include advising executive management, supporting strategic growth initiatives, overseeing all aspects of the corporate legal function including HIPAA, state and federal regulatory compliance, corporate transactions and governance, mergers and acquisitions, and risk and litigation management. Before Joining InterDent, Ms. Lau served as General Counsel at Western Dental. Ms. Lau holds a Bachelor of Arts from the University of California, Los Angeles and a Juris Doctor from Loyola Marymount University.
Bernard Piccione has extensive experience across a wide range of industries delivering complex enterprise-scale information technology solutions to achieve major global business value and objectives. Mr. Piccione excels at driving sustainable business growth through IT modernization, solution development, and global transformation initiatives while building strong partnerships to better leverage technology solutions. Prior to joining InterDent, Mr. Piccione served as CIO for Ingenuity Advisory Partners, Inc., Complex Care Solutions, Inc., and MagnaCare. Mr. Piccione holds a Bachelors and Masters in Computer Science from Boston University.
Darrin Kellaris is a senior marketing executive with over 20 years experience specializing in digital marketing, social media, and brand strategy. Mr. Kellaris offers a record of success in creating and driving marketing strategies that strengthen revenue, margins, and market share by elevating brand authenticity and relevance. At InterDent, he leads all aspects of marketing including digital and social media, brand positioning, and performance analytics. Prior to joining InterDent, he led marketing efforts at The Coffee Bean & Tea Leaf and IHOP. Mr. Kellaris holds a Bachelor of Science in Business Administration with an emphasis in Marketing from San Diego State University.
Diane Stern brings almost 20 years of dental services organizational experience specializing in organizational design and strategic partnering. Ms. Stern is responsible for Human Resources planning and strategy for recruiting, retention, benefits and performance management. She built her HR leadership experience through roles at Coast Dental, PrimeCo Wireless Communications and LabCorp where she focused on employee programs to increase engagement and satisfaction along with operational efficiencies. Ms. Stern holds a Bachelors degree in English Literature, Education, and Business from the University of Tampa and volunteers at KMR Group Foundation.
Reviews
Rating 4.1 out of 5 based on 123 reviews
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newest oldest highest lowestSusan Stofiel
2 years ago
My son made an wisdom tooth removal consult appointment for this oral surgeon because our local office referred us. I live rural in Oregon so it was quite the drive. When we got there the check in was standard and then they called my son ...
Susan Stofiel
2 years ago
My son made an wisdom tooth removal consult appointment for this oral surgeon because our local office referred us. I live rural in Oregon so it was quite the drive. When we got there the check in was standard and then they called my son back. My son, by the was is two weeks shy of 20. I was only going in to help figure out the financial part. He had decided long before the appointment that he wanted sedation and said so during his consult. The dentist said it wasn't necessary and that it would only be a 15 minute procedure. They kept pressuring him until he excused himself and asked me to come back. The moment I walked into the room the woman started right in about how unnecessary sedation would be and that he could die. She said she could give him valium instead. I asked if she could prescribe Halcyon, something I've had to use multiple times and she still complained about that. I told her he really wanted sedated but she turned to me and said in the most condescending way..."does he want it or do you?" That made me so mad. She doesn't know anything about me or what dental work I've had done... I just asked again for the prescription. She rolled her eyes, ROLLED HER EYES and said okay and walked out. The assistant was nice and lead me out to the reception desk and said she will make you the appointment and give you the prescription. When the front desk person asked if we had the paperwork, I said no, they didn't give me anything...This upset her and she told or scolded me to take a seat because she had someone else to take care of first. I did, but thats when my son said what she had actually said to him about the request for sedation. She said, " you could die" I said, did she really say that? Who the hell says that, like that? He said yes, so we left. I know people can have bad days but anymore it seems like every worker is having one. Everyone is so damn rude. I may have wasted my day and time but I wont ever go back to Gentle Dental again. Sick and tired of BAD service. By the way, I understand there are risks from sedation but there's a better way to communicate that.
Daniel Westcott
2 years ago
I had to start a dental process requiring multiple visits and found this office to be comfortable, compassionate and competent! From the up front office staff to the Doctors and assistants, each individual ...
Daniel Westcott
2 years ago
I had to start a dental process requiring multiple visits and found this office to be comfortable, compassionate and competent! From the up front office staff to the Doctors and assistants, each individual was personable and pleasant. They even came in at a lower cost than the estimate!! I actually look forward to going to the Dentist now
Gulagg the champion
2 years ago
The Hygienist is AMAZING, the dentist is pricey but capable. The issue here is administrative. They will not make any kind of payment arrangements. The people who make appointments won't answer or leave emails, so it is difficult to make or change appointments as a result.
Justin Huber
2 years ago
Over priced and wanted to do extra work. After insurance would have paid 1700$ in it would have been 3500$ put of pocket. They also taking extra time to email my dental x-rays to bright now dental, after in person visit to sign disclosure ...
Justin Huber
2 years ago
Over priced and wanted to do extra work. After insurance would have paid 1700$ in it would have been 3500$ put of pocket. They also taking extra time to email my dental x-rays to bright now dental, after in person visit to sign disclosure agreements, bright now dental had to call and press for a simple email. Also the same insurance covered all my work and a night guard to prevent grinding my teeth at night.
Will Staley
2 years ago
Super nice and efficient! Very professional.
Shae D.
2 years ago
Dental trauma is real. Overcoming the fear and anxiety to finally get scheduled for check up and cleaning only to be told I had to be rescheduled due to their scheduling error. Explaining what it took for me to make the appointment in the ...
Baldeo Vince
2 years ago
Handsdown Their dental services are awesome, however, they seem to lack in admin side. I have been following up for almost a week now for just a simple email referral. Yet, none of them has actioned my request. I called on march 1st, and ...
Shae D.
2 years ago
Dental trauma is real. Overcoming the fear and anxiety to finally get scheduled for check up and cleaning only to be told I had to be rescheduled due to their scheduling error. Explaining what it took for me to make the appointment in the first place earned me the response of oh well, too bad, either deal or we'll cancel altogether. I miss professionalism.
Baldeo Vince
2 years ago
Handsdown Their dental services are awesome, however, they seem to lack in admin side. I have been following up for almost a week now for just a simple email referral. Yet, none of them has actioned my request. I called on march 1st, and the lady acknowledged and told me they would send one. Yet, none was received until today. I was told the same thing yesterday. I spoke with a different staff today and was told that she does not have the documents on hand, that the lady I spoke with was not in the office and make a follow up on Monday. It seems to me that they need to work on communication and teamwork. I don't know why it is taking this long to send a single referral email. They've been giving me the run around. I've been with Gentle Dental for 3+ years now and this is the first time I've encountered admin issues. That lady I spoke with today was being rude too. Probably why I ended up writing this review.
ERICA STAURT
2 years ago
Probably one of the most welcoming offices I have ever been to , went in for my first patient exam and was greeted by almost everyone as soon as i walked into the door ! . Dr.Holland was great in explaining my treatment plan and how we ...
ERICA STAURT
2 years ago
Probably one of the most welcoming offices I have ever been to , went in for my first patient exam and was greeted by almost everyone as soon as i walked into the door ! . Dr.Holland was great in explaining my treatment plan and how we would get my mouth up to date so i can feel confident again. Also got me over to a cleaning as well ! same day ! thank you guys so much for the visit was overall great !
Jennifer S
2 years ago
My daughter has a real real bad toothache due to her having ameliogenesis imperfecta. She is in tears and has no insurance. We don't know what to do
Scott Strickland
2 years ago
UPDATE: I have been going to this Gentle Dental location since my return to Vancouver now over FIVE years ago. I can't speak highly enough about the staff and the care I receive. They are very friendly and when I see people that I haven't seen in a year or longer they treat me like a long lost friend. GREAT PLACE!! I've seen staff come and go and it never fails to amaze me how they can find this many GREAT people.
Sue Orem
3 years ago
Appropriately named, kind and caring service from the front desk throughout the whole experience.
Traci Harris
3 years ago
The front office is very friendly and helpful when it came to explaining my treatment and questions about insurance, the hygienist sedol has a calming presence. The ladies at the front Erin and Sarah are amazing.
Jerrica Ching
3 years ago
All of the staff here are very friendly and thorough, from the front office staff to the hygienists and the dentists! They're taking great precautions for COVID and are very patient!
Ryan Romilly
3 years ago
Shelley and Tracy are the best! Along with the rest of the staff at Gentle Dental always do a five star job
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