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Randy
a year ago
They are far from gentle but they get the job done

alijah williams
a year ago
tried to do the wrong procedure in my mouth

Kyla burt
a year ago
Went there when I was young hated it so much especially when they didn't understand how much it scared me.I have never been back to that place ever since...I hope parents out there who have kids with mental health problems don't take there kids there because they don't understand.

Joshua Perez
2 years ago
Worse service ever, appointment times are a joke, they give you a time to show up and not even see you until 30-45min, so what's the point of an appointment time? My wife had an appointment today for her teeth, just to get told Monday they would be able to help her out instead.

Baylee McLaughlin
2 years ago
I have been to many dentists in my lifetime and this place is by far the best and most understanding I've been to. I had a dental emergency and they got me in right away and I was out within 2 hours! Very knowledgeable and friendly and most of all gentle. I will definitely be returning for my future dental needs.

Jasmine Davis
2 years ago
Tried to cancel my appointment and set up a new one for a cleaning instead. Was told that they have nothing until November, which I said was fine. The receptionist then said goodbye and then hung up on me without canceling my appointment. Had to call again and another receptionist tried to hang up on me too. Terrible service.

Amy Lynn Beason
2 years ago
I went to have a tooth pulled and the dental assistant and the Dr I got were wonderful. Bree was the assistants name. She was amazing I don't remember the Dr's name but he was great also.

Liz Nelson
2 years ago
Tried calling Gental Dental today at 9:30am n again at 2:30pm. No one to actually talk to. Either you are prompt to leave a vm or a text!!! Which is strange! Finally my 3rd call was made at 4:45pm, they close @ 5pm. An answering service taking calls!! I asked why is that office not taking or returning calls. Are they still in business???? This is a joke. I read the reviews AFTER 3 phone calls to them. Going to search for a Dentist that answers their calls.

Tanae Wilson
2 years ago
Worst dentist EVER!! The two girls upfront are UNPROFESSIONAL, so is the dentist who will call and cancel your appointment because he wants to leave for the day.

Bite
2 years ago
Only place locally that takes MCNA Dental insurance. Also not the safest place to get your teeth done. I have a small crack in one of my teeth. The dentist there took a look at it for like 5 seconds and just determined that it needed to be extracted. No root canal suggestion. No repair procedure. Nothing. I had to literally look all this stuff up just to see what I may or may not be going through. I'm certaintly glad I did not let these people extract my tooth. It can be saved and it can be treated. Not surprised if this place is handling millions of lawsuits, and seeing the negative criticism from others on here, almost justifies my opinion.

chrissy loesel
2 years ago
When I was there as a patient he did a procedure with no Novocaine I was screaming in pain and he kept telling me to shut up.. Never once have o far a good experience going there

Addison Brockette
2 years ago
Been going here my entire life. Just called for an appointment and since I hadn't been there in 2 years I couldn't schedule another appointment? Never heard of this before. Excited to go to a more professional dentist office thank you gentle dental

Jack Mccall
2 years ago
They took great care of me.

Jilly Geerlings
2 years ago
My health is in danger because of Gentle Dental All my teeth were pulled. I was to get full dentures. The dentures didn't fit. They kept telling me I had to "adapt". I have been without teeth for 6+ months. I'm currently going to the University of Iowa Dentistry college to correct the neglect. The dental school confirmed my dentures did not fit and will document this in my complaint. I have lost 14 pounds because I can't chew food. Gentle Dental was aware of my TMJ disorder. I was slender before and didn't need weight loss. I now wear a size 0. I am 66, disabled and ill because of Gentle Dental. This is unforgivable. The reception staff was wonderful.

C Kohl
2 years ago
Inconsiderate and all over bad. Stay away at all cost! They don't follow proper procedures and hire dentists that are shady and cut corners. Unless you like having to pay another dentist to fix what this office screwed up I highly suggest staying far, far away from this place.

Kenzie Butteris
2 years ago
The rudest most disrespectful staff I've ever spoken with everytime I speak with them they are disrespectful and have the worse tone in there voice and also don't tell the truth and switch stories

Kevin Tucker
2 years ago
This place is a joke. If I could do zero stars, I would! It is the slum of all dental offices! The assistant took xrays of my side teeth, we went back, she cleaned my teeth and in that time, she wouldn't stop talking about how people should only drink sugary foods for 30 mins a day and so on and so forth.. ok whatever! The dr comes in, sits down, looks ok... peeks is the better word, at my teeth for not even 1 minute and says I need 4 root canals on my 4 front top teeth??!!!!!.... let me just say, my teeth aren't perfect! BUT... the 4 teeth he's talking about have minor cavities... so small I can barely fit my fingernail tip in them... and they are a bit discolored from smoking... that's it! They don't hurt! I try to talk to him about why he wants to do root canals instead of fillings.. he says "those teeth are black and rotten and probably hurt (no they don't hurt and no they're far from black!) I do what I chose to do and if u don't like it I'm sure a different office will gladly take your free insurance and do fillings like u want" I walked out and will never go back! How is this place still going????

carlos nelson
2 years ago
This place is awful and very unprofessional. I've heard the doctors are pretty decent but the receptionist are a different story. they will hang up on you if they are overwhelmed with simple questions, and if you do not know the answer that's fine, get someone who could help answer my question. Receptionist are basically the face of the company. I'm sorry but I've worked in the healthcare field along with office jobs and customer service since I was 16 years old in Iowa city so about 5+ years now, I approach anyone and everyone with respect and genuineness so the way the receptionist will speak to you or treat you here is very unsettling. on top of that, they will only see you if it's an "emergency" okay well define emergency because I've had toothaches and I definitely need a cleaning etc. but they aren't accepting new patients and they're the only place that accepts my insurance but at this point I don't even feel comfortable going here. I can only hope and pray this place doesn't get any worse.

Critical Critic
2 years ago
They aren't taking new patients and they are the only clinic around that takes me insurance.

Brittany Mullin
2 years ago
Great atmosphere. It was so hot so I went to find a coat rack but unfortunately there was only 1 hook on the entire rack, which was already being used by a hat. I wasn't sure what to do after this but I patiently waited for a hook to become available. The receptionist was very kind and once the hook was available she immediately found me in the waiting area to inform me a spot has opened.