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Jayli Bermudez
2 years ago
0/10 would not recommend, very rude, front desk always has an attitude, VERY ROUGH my mouth was full of blood during my cleaning and no one cared, it was also VERY rushed

Little muna Monkey's
2 years ago
Went here for a cleaning and was insulted by the dentist multiple times for my bad skin and fat cheeks. Felt very rushed and hurt terribly. Was yelled at for flinching out of pain. Left with swollen bloody gums. if i could put 0 stars i would. DONT GO HERE.

Jason eggleston
2 years ago
Great staff and dentist. Very friendly and accommodating. Clean office and great overall experience.

Rebecca Wyant
2 years ago
It's good for a dental place

Taylor Wallan
2 years ago
Woke up in the middle of my wisdom teeth removal. (Got all 4 out) Woke up to surgeon yanking on my mouth and his assistants holding my head still, absolutely terrifying. Put me out again.. Once finished, they wheeled me out into the alley into my car before I was even coherent. Worst experience of my life, please don't ever go here.

J F
2 years ago
I've had gentler. Cleaning seemed rushed. There's still a chunk of tartar chilling on one of my incisors I can see and feel. The inside seemed outdated and gave me the creeps. I'm supposed to come back for X-rays and other stuff but I kind of don't want to.

The Don
2 years ago
DO NOT GO HERE. I am new to Rochester and hadn't visited a dentist until I came here. I went in for a cleaning, the front side receptionist was horrible, not friendly and didn't make me feel welcome. DO NOT GIVE THEM YOUR SSN#. The worst part was the cleaning itself. The dental hygienist didn't even clean my teeth properly. I have staining that I need cleaned off my teeth once or twice a year and my old dentist certainly would get it off. My old dentist usually took on average 30 minutes to get my teeth cleaned. This dental hygienist had me in there for 10 minutes, was very rough with my teeth and sent me on my merry way. Now I'm needing to go to another dentist for a cleaning.

Shin Godzilla 1987
2 years ago
Terrible Dentistry, rude and uncaring office manager and staff. The oral hygienists also don't take their time to give you a good quality teeth cleaning. Don't waste your time and money. Went to another Dentist and the cleaning and treatment was 100% better.

Diana Hutter
2 years ago
I have been a patient here for 20yrs. Last week, I found out the my dentist no longer works there and they don't know if the new Dr will keep me. I had 3 of my remaining teeth pulled 1 month ago, and now he is going to refer me somewhere else to get the dentures. 7 staff members helped me today, out of which 2 were actually decent human beings. I left feeling such emotional pain, that I was given no respect.

Rita DeLemus
2 years ago
They were so friendly, Amy at the front desk was fantastic and made sure I had my appointment when it worked for me. She was also helpful with rescheduling one that didn't work, couldn't ask for better service

Leon Ortiz Jr
2 years ago
Every one there deserves to burn

Freddy garriga
2 years ago
I feel super comfortable, they treat you with an incredible delicacy is my first time here and they are very friendly .

Jennifer Kane
2 years ago
I was very impressed with the entire experience from start to finish. Staff was friendly, helpful and answered all my questions. Dentist has a wonderful soft spoken manor and made me feel at ease and the hygienist was pleasant and did my cleaning efficiency and and painless. I would strongly recommend them.

Owen Grange
2 years ago
Always get a second opinion whenever they try to give you root canals or any big procedure because they do that just for insurance purposes. They will root canal & put a crown on a perfectly healthy teeth just to get paid for it so always get a second opinion. All I needed was a filling.

Brit Ray
2 years ago
Went for a cleaning and filling. The cleaning was brutal and the Russian women cut my mouth and my lip and left me in a ton of pain. Communication bw staff seems non existent. Then the hygienist Gabriel hit on me the entire time, and made me feel super uncomfortable. The dentist was super quick but like too fast. No explanations given. Was rushing back n forth bw me and two others. I've never had a tooth ache in my life until after he filled it. I just walked out of there. Will end up coming out of pocket to see my old dentist.

Rachel Randolph
2 years ago
I had to switch dentist offices because of an insurance change. I went to Gentle Dental for the first time and was told I had two cavities that needed to be filled. Because of my poor experience there (hygienist was very rough and hurt my mouth), I was scared to get them filled. I went to my old dentist, willing to pay out of pocket, just to find out I didn't have any cavities... Not sure if I was misdiagnosed or if there is possible state insurance fraud going on. Either way, be cautious if you have to go to this dental office. Thanks.

Lauren Gorham
2 years ago
This place is a total joke. They had me come in for appointments and no one knew why I was there. Told me I needed a root canal when I didn't. Terrible place all around... Equipment is old and place looks dingy.

Ona Matyckas
2 years ago
Went to Gentle Dental for a cleaning and tooth extraction. The process was quick and painless. The staff was very friendly and accommodating. I have never had a problem here. Upfront with pricing and open to answer any questions you may have.

Why you gotta be stupid Eh
2 years ago
Went here for cleaning... worst experience ever. The lady that clean my teeth look less than 10mins when I came out my mouth felt as though it was on fire I used a mirror and saw my gum was sore. I was in pain for two days straight the next day both of my eyes was swollen. Not coming back here ever.

eetunson
2 years ago
I wish I had read these reviews before I was a patient there. I ended up going to Eastman Dental to correct dental work done on my mouth by Gental Dental.