Gateway Family Dental

151 Warren St suite #120, Lowell, MA 01852
Closed today
Opens tomorrow at 9:00am
SundayClosed
Monday9:00am - 6:30pm
Tuesday9:00am - 4:00pm
Wednesday9:00am - 6:30pm
Thursday9:00am - 2:00pm
Friday9:00am - 5:00pm
SaturdayClosed
Gateway Family Dental - General dentist in Lowell, MA

Dr. Serena B. Chuop attended Boston University Goldman School of Dental Medicine where she received her Degree in Doctorate of Dental Medicine in the year 2000 and post-doctoral Certificate in Advanced Graduate Studies in General Dentistry in 2001. For the past 20 years, she had been in private practices providing all aspects of general dentistry. She is an active member of the American Dental Association and Massachusetts Dental Society. Dr. Chuop is married with two wonderful boys.

Skill and compassion go hand in hand when providing exceptional patient care. As a dental professional, she stays up to date on the latest advancements in dentistry in order to provide the most current treatment options for her patients. As a doctor, she recognizes that her patients are unique individuals who have placed a great deal of trust in her and her team. That is just one reason why she value each and every patient relationship.

Reviews

Rating 3.9 out of 5 based on 15 reviews

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Charlie Cole
a year ago
Find another dentists office!!! Completely horrible service! Called and gave them my insurance info had to call them 2 weeks later to see if they called my insurance Network they called me back a few days later and told me they aren't sure if I'm covered I have blue cross blue shield by the way and said if I wasn't covered I'd have to pay out of pocket and it should only be about 300 bucks but no way to know if I'm covered until after I have my appointment! I feel like they should know this upfront (are you kidding me) (first red flag) so I get my appointment for a month and a half later, they called on Monday to see if I was going to confirm my appointment for Wednesday I was at work so called them back and had to leave a message because nobody picked up the phone telling them I was confirming the appointment and I'd see them Wednesday. I walk In On Wednesday (left work early btw) and they Said to me you canceled your appointment which I did not! And said pretty much they didn't have anything else for me that would work with my schedule so I left!! Don't waste your time find another office! You've been warned!


Soap Soaap
2 years ago
Dentist visits are scary...but this place makes me feel safe with each visit. Not only are they professional and effective in their work; they are also amazing at building a secure sense of community. Everybody here is thoughtful, and genuinely cares about the patients. I have grown with this dentist for many years, and they have never once let me down. They always find a way to work with my busy schedule and make sure I get the treatment that every human deserves. I am thankful to the years of professional work they have provided me! Choose this dentist if you appreciate clean spaces, kind people, and diligent dental care. They are FANTASTIC!


Charlie Cole
2 years ago
Find another dentists office!!! Completely horrible service! Called and gave them my insurance info had to call them 2 weeks later to see if they called my insurance Network they called me back a few days later and told me they aren't sure if I'm covered I have blue cross blue shield by the way and said if I wasn't covered I'd have to pay out of pocket and it should only be about 300 bucks but no way to know if I'm covered until after I have my appointment! (are you kidding me) (first red flag) so I get my appointment for a month and a half later they called on Monday to see if I was going to confirm my appointment for Monday I was at work so called them back and had to leave a message because nobody picked up the phone telling them I was confirming the appointment and I'd see them Wednesday. I walk In On Wednesday (left work early btw) and they Said to me you canceled your appointment which I did not! And said pretty much they didn't have anything else for me that would work with my schedule so I left!! Don't waste your time find another office! You've been warned!


Keenan Siao
3 years ago
This office is great! Dr. Chuop and the staff were helpful and incredibly friendly! I have been going to this office for many years now and I never seem to be disappointed in any aspect. To start off, the office is organized, clean, and full of great vibes! As soon as I entered the office I was greeted by the front desk in a friendly matter. As soon as the short wait was over, I was treated by Dr. Chuop who addressed my issues attended to them carefully. My overall experience with this office was delightful and was not a let down. I would recommend this office to all and especially to those who have had a bad experience in the past ;). I will continue to visit this office and will never consider another option. Thanks for the crowns and cleaning over the years!!


Cynthia Pech
3 years ago
I've been to this office since I was a little girl. The doctor is a great doctor, and I can tell she really cares about her patients. The staff members are so nice and the office is so clean. Every time I go I don't have to wait long. I recommend this office to everyone and my friends.


Bethanie Chan
3 years ago
I've been coming to this office for about 3 years now and the service here is great. The staff is friendly the office is clean and the doctor really takes the time to give me my proper treatment. I am so pleased with their service and I'd recommend them to all my friends and family.


Keenan Siao
4 years ago
This office is great! Dr. Chuop and the staff were helpful and incredibly friendly! I have been going to this office for many years now and I never seem to be disappointed in any aspect. To start off, the office is organized, clean, and full of great vibes! As soon as I entered the office I was greeted by the front desk in a friendly matter. As soon as the short wait was over, I was treated by Dr. Chuop who addressed my issues attended to them carefully. My overall experience with this office was delightful and was not a let down. I would recommend this office to all and especially to those who have had a bad experience in the past ;). I will continue to visit this office and will never consider another option. Thanks for the crowns and cleaning over the years!!


Cynthia Pech
4 years ago
I've been to this office since I was a little girl. The doctor is a great doctor, and I can tell she really cares about her patients. The staff members are so nice and the office is so clean. Every time I go I don't have to wait long. I recommend this office to everyone and my friends.


Bethanie Chan
4 years ago
I've been coming to this office for about 3 years now and the service here is great. The staff is friendly the office is clean and the doctor really takes the time to give me my proper treatment. I am so pleased with their service and I'd recommend them to all my friends and family.


Ingrid Melendez
5 years ago
I have been a patient for four years now, as a picky patient I feel like I've picked a great office. The staff is great and Dr. Chuop does outstanding work. The office is super clean, and when I get my one on one time with the doctor she doesn't rush and that's what I look for in a doctor. Super professional, nice and sweet. I can tell the doctor and her staff take the time to get to know their patients, and I don't plan on going anywhere else.


Timothy Vilaylak
5 years ago
The best dentist I've been to in Lowell Massachusetts. they get the job done quickly as they can. I never smiled great in my life since I was a kid


Amanda Bouffard
5 years ago
I love this dental office! The staff is friendly and professional and I really feel that Dr. Chuop goes out of her way to make you feel as comfortable as possible. She also addressed issues that my old dentist didn't take the time to consider. The office itself is also very clean. I will never go to another dentist :)


Michelle Neak
5 years ago
I've been a patient of Dr. Chuop for 5 plus years now and will continue on having her as my dentist. Dr. Chuop is really sweet, kind and nice. Also, she is definitely knowledgeable in her work as a dentist. She takes her time on her patients and never rushes. Office is very clean, staff is nice and respectful. I would definitely recommend Gateway Family Dental.


John Cordeiro
5 years ago
I have been going here for years now. They are very kind and knowledgeable. I have never had any complaints and have always been treated with respect. They do great work and would recommend them to anyone.


Momo
5 years ago
Thanks to Dr Choup and the girls for making me feel so comfortable and welcome ! My teeth was in pretty bad shape and dr Choup fixed that and she educated me how to take better care of my teeth to prevent gum diseases and avoid overal related heath issue with infections. Now i only need to go there twice year for cleaning! Not to mention the office is very clean, peaceful and feel private !


Anthony Rodriguez
5 years ago
I have been a patient here for over 3 years and have never had an unpleasant visit. I came here after multiple bad experiences with my previous dentist. Dr. Chuop has met and surpassed my expectations. I couldn't recommend a better office than Gateway Family Dental. The staff is friendly, polite, and always do their best to make you feel right at home.


Maria Donahue
6 years ago
WORST dentist ever! Serena has no people skills what so ever. She bad mouths every other dentist in the world. Makes all sorts of demands about records from previous dentist. Look out if your child has braces! Very bad experience!


John Cordeiro
6 years ago
I have been going here for years now. They are very kind and knowledgeable. I have never had any complaints and have always been treated with respect. They do great work and would recommend them to anyone.


Ingrid Melendez
6 years ago
I have been a patient for four years now, as a picky patient I feel like I've picked a great office. The staff is great and Dr. Chuop does outstanding work. The office is super clean, and when I get my one on one time with the doctor she doesn't rush and that's what I look for in a doctor. Super professional, nice and sweet. I can tell the doctor and her staff take the time to get to know their patients, and I don't plan on going anywhere else.


Timothy Vilaylak
6 years ago
The best dentist I've been to in Lowell Massachusetts. they get the job done quickly as they can. I never smiled great in my life since I was a kid


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